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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 29 reviews

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Rating by feature

  • Quality

    Rating 4.0 out of 5 stars

  • Value

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers value the 1.7 Cu. Ft. Over-the-Range Microwave for its ease of use and attractive appearance, with many praising its straightforward operation and sleek design. However, some customers found the microwave's noise level to be excessive during operation, and noted the lack of a readily accessible timer function. The microwave's installation was also highlighted as simple by several users. Overall, the product receives positive feedback for its usability and aesthetics, though improvements could be made to address the noise and timer issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 4 out of 5 stars

    Nice microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good choice. I truly recommend....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best looking microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great easy to use product that is the best of the best that I have used. I have many houses I remodelll and this is the winner

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't use the microwave much but needed to replace the old one. Looks nice but is very loud. I think I might return it to see if it is just a bad unit

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is greatttttttttttttttttttttttttt I will recommend it to friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Over range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price. Handle feels a little cheap but still good enough for the price

    I would recommend this to a friend
  • Cons mentioned:
    Timer

    Rated 2 out of 5 stars

    can't use timer without microwave going

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    suppose to be able to hit timer and zero to be able to use timer without microwave going - doesn't work

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Once cook time has been entered, you can also use the @ower Level pad as a second Kitchen
      Timer by entering “0” for the Cook Power. The oven will count down the cooking time you set without
      cooking. ^CP LG

  • Rated 5 out of 5 stars

    Overhead microwave.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not installed this yet but it looks like a good one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died in 6 months ,short life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with the quality. Lightly used, maybe twice a week. It quit working after six months. Microwave is not heating anymore, every other function still operational. Best Buy won't refund , buyer beware .

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 1 out of 5 stars

    Poor quality. Poor customer service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave went out a month after warranty expired. Company refused to cover.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Unless you purchased an extended warranty when you purchased your appliance, you are responsible for any repairs when you are outside the 1 year manufacturer’s warranty period. I understand that you are upset over having to pay for an out of warranty repair. We recommend that you consider getting an extended warranty plan on your next appliance purchase as it offers good piece of mind in the event you ever need service. ^Jennifer LG

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