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Customer Ratings & Reviews

Your price for this item is $649.00

Customer reviews

Rating 4.2 out of 5 stars with 165 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the 14, 000 BTU Smart Portable Air Conditioner for its impressive cooling efficiency, reasonable noise level, and ease of use. Many appreciate its overall performance, energy efficiency, and appealing design. However, some customers have noted concerns about its weight and hose length, while others have mentioned issues with the remote control and potential for damage during shipping.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 165 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great A/C, especially at sale price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw this A/C recommended by NY Times Wirecutter several years ago. I recommended it to a friend; she got one, and I set it up for her. I was very impressed with it, and she's been happy with it. 2 years later and I found myself needing 2, as did my father. So I bought 4 of them when they were on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Portable air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this AC unit. Keeps my office cool and does not double my power bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well, WiFi controlling is a plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's start with a controversial topic: Yes, you will hear a very slight high pitched sound when the compressor turns on. Similar to when turning on a tube TV back in the day. However, after 3 days of using this AC, I barely even hear it anymore as I've gotten used to it. I almost didn't buy this AC because of reviews complaining about it - It's not that bad, seriously. Second, the App for this AC is mediocre. Not very optimized, has slow loading times, but it still dos its job of being able to control the AC when I'm not home and set schedules from my phone. Big plus for me. I don't use the dehumidifier setting so I don't have issues with needing to drain my AC. All in all, although it's worth a pretty penny, I'm happy with this portable AC. I am looking to buy another for a different room in the house, though it says sold out...

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Gannon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , and cools my 960 ft town condo very well . It’s rated to cool 502 ft. Easy to use , and awesome software for smart phones .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has been great so far. It’s convenient app interface allows for automation and scheduled timing for when it comes on, within an easy to use app. Its relatively easy to install in the window, however would be nice if the window panel used some sort of clips rather than screws. Other than that no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Powerful AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and installation. Provides some of the best foam insulation that I have seen. Does a great job of cutting the heat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and takes up minimal space.Light and portable for easy movement around the house.Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very quiet and I love the phone app for ease of control.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    False advertising/ misleading advertisement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has this unit advertised as 14,000 btu. A significant upgrade from my old broken unit, I thought. The box is sitting in my living room and clearly says 10,000 btu. Called best buy, they know about the ad and won't do anything. Now I have to drag this friggin thing back up to best buy?!? Not what I thought I was paying for!

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Sully. Thank you for bringing this to our attention. We understand your concern about expecting a 14,000 BTU unit like the one advertised, only to find out that the LG Portable Air Conditioner (LP1419IVSM) model has a 10,000 BTU label on the box. We strive for accurate product information, but sometimes discrepancies occur.

      You might want to contact Best Buy customer service at 888-237-8289 with your product details. We can also assist in connecting you to the right support.

      If you have more questions about the unit, feel free to message us on social media @LGUSSupport, and our team will do everything we can to help you get this issue sorted. ^Juvy LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    surprisingly quiet. cools fast

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy to have this, surprisingly quiet. most of the time I don't even know it's on. only issue I have is I had to add bottom panel for when I need drain water, that reduce to 4 stars for ese of use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    ICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools more than it says it does very efficient lightweight and quiet let you sleep peacefully

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Energy efficiency

    Rated 5 out of 5 stars

    Quiet powerful and easy to use.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet powerful and easy to use. Really a joy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice technology and worth the extra money in savin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and if the thermostat, as measured by a smaller thermostat is only off by a degree. The technology works great and app works great but it isnt so clear right off the bat...if you want it to shut off when it hits the temp use the dehumidify mode...its not a dehumidifier setting as I thought. It shuts off when the temperature is reached instead of cycling to just fan which basically bliws humid unconditioned air. Its in the manual but most manufacturers call this energy or eco mode.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great A/C. It isn’t too loud and it cools my room fast. I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    LG AC

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit over 1.5 years in and AC still works like champ. Defintely worth a buy for decent size room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best portable air conditioner I’ve used. I have to get a blanket when it’s running. Granted, we live in a 1000 sq ft condo in the Seattle area where the temp doesn’t get above 90 very often, so I can’t speak for anything that would require heavier use, but for us it is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Found it cheaper on amazon and other sites

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, but of course after buying. I found it on several other websites for cheaper. Including amazon. Best Buy would not price match, due to their fine print they do not advertise. LG product good, Best Buy will probably be out of business in a few years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to install. I didn't realize you had to drain the water... but it was no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy and quiet - heavy to carry - worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the money, covers a medium sized room. We use two of these to cover 750 sq ft.

    I would recommend this to a friend
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