Customer Ratings & Reviews
- Model:
- WSEP4727F
- SKU:
- 6534262
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the product's quality and ease of use. Many customers feel the oven is well-built and of good quality. They also appreciate that it cooks evenly and is easy to clean and use.
This summary was generated by AI based on customer reviews.
NONSCRATCH PADS WILL SCRATCH THE CERAMIC!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were excited to buy such a beautiful, fully featured oven, and we especially liked the short steam “EasyClean” cycle. The manual clearly says you can use a “wet, non-scratch scouring sponge or pad” on tougher spots. However, the non-scratch pad that works perfectly on our nonstick pans scratched the blue interior badly (see attached picture). Afterward, I learned that the LG oven’s blue porcelain is actually powdered glass fused to metal, which makes it much more prone to scratching than nonstick coatings. I hope LG will respond to this post and offer a way I can lessen the appearance of these unsightly scratches.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Wall Oven (WSEP4727F) model. We understand the importance of keeping your oven’s interior looking its best—especially when you’ve been following the care guidance and enjoying features like the EasyClean cycle.
To help with the appearance of the scratches, one step you can try is gently wiping the area with a soft, damp microfiber cloth after running another EasyClean cycle. This can help remove any remaining residue and may reduce how visible the marks appear. While the blue porcelain interior is durable, it can show abrasion more easily than nonstick cookware, so using only non‑abrasive cloths or sponges moving forward will help protect the finish. For more help, visit https://www.youtube.com/watch?v=e0JnUxvP_BY. We’d be glad to take a closer look and support you directly. Please feel free to send us an email at [email protected] so we can review your situation in more detail and assist further. ^Juvy
- Pros mentioned:Overall performance
Another handsome update for our kitchen
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven replaces our workhorse Bosch convection oven, and is welcomed upgrade. We now have steam baking and air fry we didn't have before. We also have WIFI connectivity, too. The oven seems well built and has a nice modern appearance, with fingerprint resistance. The controls are modern, flexible, and easy to learn with a little patience. The oven itself is a bit larger than the old Bosch, but the Bosch seems to have been a bit more powerful and quick, though not as well rounded technically. All in, I like the performance well enough, the look is professional and upscale, and it does everything it does well. I'm still learning some new things, but I think it will be my friend soon enough. I surely wants to be. I am a retired professional chef, and I could be spoiled with all this slick function. This LG product is a good alternative to spending many multiples of dollars to do basically the same thing. I do recommend this product. If it lasts as long as the Bosch, I'll be tickled. I'm hoping it outlasts me.
I would recommend this to a friend a big dissapointment.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fan comes on briefly several times during a regular bake . The manual says that is so that the temperature is even throughout the oven. The problem with doing that is that casseroles, cakes, sweet breads like banana bread are all getting way to dark on top before they are done. To cook them without a covering them, they are almost burned on top before they are cooked all the way through. To compensate for that I have to cover everything thing with foil for about 3/4 of the cooking time and then take the foil off the last 1/4 of the suggested cooking time. I haven't figured out what to do when I bake cookies since it doesn't really work well to cover up the cookie sheet. Most of my cookies have been big failures because of this excessive browning.. I've checked the oven temperature with two thermometers in the oven and the temperature is accurate. This oven replaced a 30 year old oven that baked perfectly. I'm very disappointed with this oven.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Don. Thank you for sharing your experience with the LG Convection Wall Oven (WSEP4727F) model. We understand your concern about dealing with uneven baking and excessive browning. We strive to provide reliable, high-quality products exceeding our customer's needs. For help, try baking with the oven rack in the lower third of the oven. This can help reduce top browning by placing the food further from the heating element. Even though your oven’s temperature is accurate, sometimes the fan can cause uneven heating. For more help, https://www.lg.com/us/support/help-library/oven-cooking-issues--20152321079751. If these adjustments don’t resolve the issue, or if you continue to experience problems, please send us a private message on social media @LGUSSupport. We can assist you in exploring further options or troubleshooting steps to improve your baking experience. ^Juvy
- Pros mentioned:Ease of use, Overall performance
LG Smart Wall Oven
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best oven ever! Does everything. Easy to operate. Works like a dream.
I would recommend this to a friend Don't waste your money!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for about 1-1/2 years with minimal use. Then it just completely stopped working. A lot of nice features that I never had the chance to use. LGs customer service wanted to charge me $400 to attempt to fix it since it only had a one year warranty. My previous Kenmore gave me 10 good years before I decided to upgrade to this piece of junk. Waste of money!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Wall Oven (WSEP4727F) model. We understand the importance of having an oven that remains reliable long after installation, especially when you haven’t had the chance to fully enjoy its features.
When a wall oven suddenly stops working, one helpful step is to perform a full power reset by switching the circuit breaker off for 30 seconds and then turning it back on. This can help the control panel and internal components reboot properly. It may also help to check that the cooling fan vents are clear, as restricted airflow can cause the unit to shut down unexpectedly. More guidance here: https://www.lg.com/us/support/product/lg-WSEP4727F.BRSLLGA. We’d be glad to take a closer look and assist further. Please send us an email at [email protected] so we can help. ^Juvy
Great oven, but cumbersome for steam
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Temperature control is accurate and the controls are intuitive. One thing that isn't convenient about this LG when enjoying the steam function is that you're supposed to completely empty the reservoir after using the oven. So you fill it up with distilled water and then about 3% of what you filled it with gets used and then you wait for it to completely cool and then you dump out most of what you laboriously added. Our old KitchenAid range was plumbed into the water supply and was definitely more convenient. This will be fine for special occasions, though. I'm actually not sure why it has to be emptied if it does get filled with distilled water. Probably they are worried about it growing bacteria or mold.
I would recommend this to a friend- Pros mentioned:Overall performance
Built in oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the look. Lots of great features. Good quality.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this oven as part of an overall kitchen remodeling. Good value for the quality. I like all the bells and whistles - but I've yet to try all that the oven has going for it.
I would recommend this to a friend - Pros mentioned:Ease of use, Overall performance
My LG oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good product great quality and easy to use and good cook
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this oven, works great. Only problem is the fan is loud when cooling
I would recommend this to a friend Awesome oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ability of this to communicate with the entire system is very cool. Can pre-heat the oven on the way home and be ready to cook immediately.
I would recommend this to a friendsales person not trained
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store sales person gave wrong size instead i show the actual size of replacement oven but he ignore everything and gave wrong size that it gave me headache
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out to us about your experience. We understand the importance of the correct size for your LG Wall Oven (WSEP4727F) replacement. We appreciate your feedback and recommend contacting Best Buy customer service at 888-237-8289 for assistance and solutions. Additionally, verify the cutout dimensions in the installation guide to ensure the right model size. You can find specifications here: https://www.lg.com/us/cooking-appliances/lg-wsep4727f-smart-wall-oven. For further assistance, please send us an email at [email protected]. We’re here to help. ^Juvy
- Pros mentioned:Overall performance
Beautiful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing, installed yesterday so I’m not sure about using but knock twice is awesome
I would recommend this to a friend - Pros mentioned:Overall performance
Beautiful oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeled my kitchen and placed an LG wall oven under the stovetop. Looks gorgeous and love the bells and whistles!
I would recommend this to a friend - Pros mentioned:Overall performance
This oven is a huge upgrade.
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good oven, huge upgrade over our old one that was 20 years old.
I would recommend this to a friend Modern Look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek design. Touchsceeen display looks fantastic. Remote start from phone is great!
I would recommend this to a friend- Pros mentioned:Overall performance
Oven with air fryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the money. Quality product with proven record.
I would recommend this to a friend - Pros mentioned:Ease of use
Best Wall Oven ever used
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this LG Oven...use it several times a day...Cooks evenly & so easy to clean!
I would recommend this to a friend LGBuilt in oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t received my product yet. Delivery delayed to mid-June. But I AM looking firward to it.
I would recommend this to a friendWaiting for oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will update my review when I receive the oven. It looks like will be April 16th, about 40 days after purchased.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Orlando. Thanks for sharing your feedback with us. We understand your concern about waiting for your LG Convection Wall Oven (WSEP4727F) model, especially after such a long delivery delay. We strive to provide exceptional services and ensure a smooth experience.
In the meantime, we suggest checking with the delivery service or contact best Buy customer service at 888-237-8289 to confirm the specific date for the arrival of your oven and to see if any additional updates are available.
Once you receive the oven, feel free to reach out to us for any setup assistance or troubleshooting. Please don’t hesitate to contact us via private message on social media @LGUSSupport if you need further help.
We look forward to hearing about your experience once it arrives. ^Juvy
