Customer Ratings & Reviews
- Model:
- WKEX200HGA
- SKU:
- 10886146
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Great washer/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Works much better than the ventless washer/dryer combo.
I would recommend this to a friendHot Water Malfunction of Unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I decided to splurge on this item and paid for the installation and haul away costs. After the team left, we did a few loads of laundry, one load of which included delicate sweaters which were one of a kind. We placed the load on delicate and the coldest water setting and after the load finished, we opened up the unit and it was steaming hot and almost too hot to touch. ALL OF OUR SWEATERS SHRUNK - which we cannot replace and were very expensive. We attempted to do a few more loads and this same problem occurred. After researching online it seemed to be either an issue with the unit or a hook-up issue. After having Best Buy come out again, it did not seem like a hook-up issue, but a malfunction with the unit. For a $2k washer, I do not expect this to happen and am very unhappy with the quality control of LG. Be aware before you wash delicates after receiving your unit.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience with your LG Washer (WKE100HWA) model. We regret the inconvenience and frustration you have experienced with your unit.
We understand how distressing it must have been to find your delicate sweaters shrunk after using the washer. We strive to provide products that deliver exceptional performance and care for your garments, and unfortunately, we have fallen short in this instance. Please visit the following links related to the issue you've faced: https://www.lg.com/us/support/help-library/lg-washer-how-do-i-fix-water-temperature-issues-CT10000012-20150721004117 and https://www.lg.com/us/support/help-library/no-hot-or-cold-water-supply-CT00000305-20150985980877. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Installed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this washer and dryer fitted perfectly in closet. The team that installed were on time very respectful and very knowledgeable.
I would recommend this to a friendGreat Delivery and installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and installation. Very careful moving in to a tight spot. Installation was very professional.
I would recommend this to a friendLG Tower
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with new item. Unit was delivered on time as scheduled. Staff was friendly, courteous abs professional.
I would recommend this to a friendLG Washer/Dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great. Make sure you have the correct outlet before purchasing/installation.
I would recommend this to a friendstackable heavy duty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. sales person did not inform me that this has a two plug system so I have to get a new outlet added. Other than that it seems to be a great stackable
I would recommend this to a friendExceptional machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great. Recommend having them install. It is a pain but ultimately worth it.
I would recommend this to a friendLG Washtower
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer dryer combo, we love this machine. The machine does a great job washing and drying
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing technology! Very happy with my purchase! It's easy to see why this product is so highly rated in its public reviews!
I would recommend this to a friendThey havent figured out the smart options quite ye
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesnt always understand how much is in the dryer so the smart dry feature doesnt work properly. Im currently running the dryer for the 10th time for a blanket that is still damp. The remote start option only works 1 time and then needs to be reset manually. The steam feature is pretty awful and cost extra for that feature. Great capacity for overall size
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello,Understandably, this is frustrating. We are sorry that your units are not working properly. We will share this with our research and development teams for future improvements. This feedback will be shared with our product team. please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa
Love the LG WashTower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love the LG Wash Tower. The digital system is amazing.
I would recommend this to a friendHighly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new machines!! Great spac esaver for my small laundry room!!
I would recommend this to a friendLG wash tower
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the best thing that was created by LG I use it all the time. It very quite
I would recommend this to a friendIf only there wasn't so much tech involved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new stacked washer and dryer. My only complaint is that you have to have an app just to delay start. Really?
I would recommend this to a friendWash tower
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish there was a way to more easily configure the cycles without having to download additional. Wish there was a way to disable turbo wash more easily.
I would recommend this to a friendLG stackable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is great. we originally got side by side. but this works better since all controls are in center
I would recommend this to a friendThis tower is all you need.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Reliable. Fully customizable. take care of all your clothes
I would recommend this to a friendLG Washer and Dryer combo
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and dryer. It saves space and works very well.
I would recommend this to a friendLG wash and dry tower looks amazing in my house.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finding this washer and dryer amazing! Very pleased with the function as well as the beauty. I highly recommend.
I would recommend this to a friend
