Customer Ratings & Reviews

I love my new washing machine. The time on most cycles are shorter then my old machine and my clothes are not as wrinkled. So glad we made the purchase.

I received this washer 3 weeks ago to replace a 13 year old Whirlpool Duet Front-Load washer. So far, I have done about 40 loads and have used most of the wash cycles. I am very pleased with this washer. It does a great job at getting our clothes clean. The spin cycle is excellent at removing as much moisture as possible so our clothes dry quickly in the dryer. The washer is very quiet. The chime that signals that a cycle is done is a pleasant tune but it is almost too quiet for me to hear, with the washer being located in the basement. I found the online manual to be more helpful than the more brief instructions that came with the washer. I have not been able to use the wi-fi function as the washer is located too far from our router. Overall, this was a good purchase.

Love the capacity in this washing machine. Have had for a few months and clothes get cleaned and low noise while running. After every wash I keep the door open so we never experience any musty smells.

Great set! Both are very quiet and efficient. Easy to use and look very nice in the space.

We upgraded our laundry with this machine, for sure!! This is one of the machines PSEG gives a rebate for, plus it was on open box deal, so it was right there for us as far as price goes. We rented a truck from Home Depot next door and drove it home for $20. We installed it, first thing was the pistons that hold the barrel inside had pulled apart, probably when the BB guys were loading it on the flatbed and dropped to the side.. once we figured out how to reset those, we were in laundry heaven, this thing cleans so nice, I find my favorite setting is 'Heavy Duty' it gets out even stubborn protein stains. We haven't connected it to our phone, that's just not necessary, my laundry doesn't need to know that much about my life... We've been using this machine for well over a year and have no complaints, it's quiet, does it's job well, and uses water efficiently. We use Earth Breeze laundry sheets so there is no soapy build up, we don't let clothes sit around and when not in use we leave it open to dry out.. there is no mildew smell and our clothes are always fresh. Plus, there is a drain access right at the front, which is super helpful, and the tub clean cycle is great to keep everything fresh.

Definitely recommend. I purchased this washer after researching and watching a lot of reviews and recommendations. I was looking for the most reliable washer. LG was at the top of almost everything I saw. There are also a couple of other brands that rank at the same level, but they are a bit less popular in this area and would probably be more difficult to get repairs. This washing machine has a ton of options and functionality. I wouldn't have expected to appreciate the app as much as I do. No more having to go to the laundry room to check to see if the cycle is done. Get reports on how your washing machine is doing, yes please. Want to be reminded when it's time to clean your washer, also yes. We do a lot of loads of laundry and it's handled everything excellently. If you're looking for recommendations, I can endorse this purchase.

This LG electric dryer is a game-changer. Its standout features? Whisper-quiet operation and remarkable efficiency. It runs so quietly I forget it's on. No more disruptive rumbling—just tranquility, day or night. Efficiency is top-notch. Clothes dry quickly and evenly, even bulky items. Plus, it's energy-efficient, saving on bills and reducing my footprint. The sleek design fits perfectly, and controls are intuitive. It's durable too, showing no wear after months of use. In short, if you want a quiet, efficient dryer that's built to last, this one's a winner.

Love my LG washer and dryer! It runs so quiet and is easy to operate, has large capacity and cleans clothes perfectly!

When my Washer and Dryer went out, I decided it was time to get a new set. After shopping around for a while, i stumbled upon LGs and the prices had dropped. I got them delivered and it was a very easy process. I had about a month and a half worth of clothes needed to be washed between three people. Both the washer and dryer were efficient and effective to use. I got through all of those clothes in less than a day. I considered taking them back because I learned that my old washed and dryer were fine to still use and the money invested was not necessary at the time, but I’m glad I didn’t. Doing laundry feels less like a chore because the ease of use, user friendly interface, and the efficiency.

The actual washer is superb. It is quiet. There are multiple cycles from which to choose and I've not owned it long enough to try them all. My major FRUSTRATION is with the LG company. There is NO detailed guide (Complete owner's manual) included with the washer. There is a booklet entitled Owner's Manual WASHING MACHINE that provides in depth detail r/t installation, owner maintenance, and owner troubleshooting. If the owner chooses to have MORE information regarding what EACH CYCLE does, then the owner must go to the website and either read it online OR print the information. I am NOT an individual who prefers to have my laundry accomplished WITHOUT first knowing what the cycles entail. I believe LG could afford to provide that data with the packet of data that is sealed in plastic and is inside the drum. I live in an area where there is excellent internet access. NOT ALL AREAS of the US have FAST and CONSISTENT internet coverage ALL the time.

Got this washer to replace a smaller set that I had pre getting married and having 3 kids. It’s pretty spacious and quick. If you are installing yourself, it’s heavy so getting it up stairs will be a two man job minimum. I also didn’t read the instructions and forgot to remove the shipping bolts. This caused my house to shake and the washer to be all a foot and a half. My kid thought Santa had arrived on our roof! After reading up, and removing the bolts, it’s very quiet. So many options that I don’t know when I’ll get to use them all. Seems to clean a ton of stuff including a king comforter with no problem.

This washer is beautifully designed with many unique features and amazing fit and finish. It is quiet and, as with most LG products, I am sure will be very reliable.

Decided to take advantage of the Presidents’ Day sale and extremely happy with the purchase price and salesperson.

This washer replaced an older LG front loader that died. It’s quieter than the older washer, especially while draining. It doesn’t have the usual buzzing drain pump that the older washer had. I also like the larger capacity: 4.5 cubic feet vs. 3.7 cubic feet of the older unit. And the interface with the ThinQ app is a nice bonus.

It's an excellent washing machine. I love how it works and it can wash a lot of things at once, it's very practical and accessible 10/10 the Best Buy I’ve ever did.

Pros; We love the look of the LG. Easy to use. Works great as intended, only to a point however Quiet while running Cons (we purchased this model previously); What we found that was disappointing; - the boot developed a couple of holes due to rubbing in three locations. Need something to protect the boot from moving component. - the stabilizer (shocks) that keep the tub from moving around too much were worn to where they needed to be replaced. Need higher quality (not plastic) component. As it was going to be nearly the same cost for repairs we chose to purchase another washer so we did not have to purchase another dryer as well. Unfortunately I have found that most manufacturers produce a lower quality product than they have in the past. Not meant to last.

Beautiful machine. Washes even large loads so quietly. LOVE the remote laundry start and app features!!! Can’t wait to try out remote laundry when I’m thousands of miles from home to see if still works from that far away.

I've had washer for about a month and it seems to be working great. Cleaning performance has been great. Capacity is great for a family of 4. Easy to use and alerts my smart watch when cycle is done which is good when having laundry room in the basement.

It’s a very good washing machine, arguably the best one I’ve ever had. Very easy to use, has versatile wash functions, and is efficient. Unless you’re washing heavy bedding or completely fill the tub with clothes it never takes more than an hour to wash a load

Works good and quiet. Was able to pick up same day at warehouse.