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Customer Ratings & Reviews

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Comp. Value: $1,199.99

Customer reviews

Rating 4.7 out of 5 stars with 3009 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer's cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and spin cycle, along with its various features. However, some concerns exist regarding the product's reliability and occasional issues with the door and installation. A solvent smell was also reported by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 3,009 reviews
  • Rated 5 out of 5 stars

    Great Washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Washer. Does a great job. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research I purchased the LG appliance and it has been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    15 yr old Samsung blew a drum shock which tore up the front door gasket. The cost of parts was more than half the cost of a new washer. Resaerched that this LG was highly rated and on sale so we purchased it. No problems so far except the door doesn't close as smoothly as the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this. I purchased the set. I was initially not sure how the sounds should be when running, but the technician came out and reassured me that it was fine. Seems like the front door is a little loose closing. I will make a trip to Best Buy to make sure it is supposed to close that way. Really like it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth the upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to our old washer and dryers, these really blow them out of the water! (Pun included) I am happy with these devices and would recommend it especially as the app is so intuitive and helpful! 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous product, it washes and cleans like no other I've owned. I don't have a smell and I try it after each use and leave the door open for about 30 mins or so. I would highly recommend this product. Also, the set looks menancing with the tinted doors. Awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG and Best Buy service the Best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and Excellent washer and dryer! Will recommend and buy again! Installation from Best Buy excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery crew was awesome and the product delivered as advertised! A plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month into using tis new washer and it is working great. The mobile application is easy enough to use and keeps you updated on use and reminders to run the tub cleanse. the downloadable cycle is a neat option also.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product was looking for a washer and dryer with steam option. it makes very less sound when it runs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine vey big inside and it’s more updated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine and all its features! It’s easy to use and does a great job!! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is a great washer. We have had Samsung in the past and did not like it at all. This washer and dryer combo is great!!! Best Buy Delivered on time without any damage!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    LG ThinQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine works very well. I really like the feature that I could download additional settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I decided to purchase this washer! It is so quiet when running loads. My previous washer shook the entire ceiling downstairs when spinning. With this washer, it has never done that. My laundry room is upstairs. This washer is amazing and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer and dryer were at least 13 years old so when we started having problems with the washer we thought it wise to replace both. We are happy we did. The new washer is not as noisy and our clothes appear to be cleaner than with the old washer. They were on sale so we are happy with the purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I wonderus washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Isn’t it wonderus being able to wash your wonderful clothing?! well if you want a wonderful washing machine, walk on over to Best Buy and buy their WonderUs washing machine and carry it home and it will make wonders for you! Wonder why you may ask? Well because it’s wonderful and wonderus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, the place to go for the best service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machines and super service from the guys from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few months of usage, the washer and dryer is still top quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and satisfied with the product

    I would recommend this to a friend
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