Customer Ratings & Reviews
- Model:
- 43UP7000PUA
- SKU:
- 6453968
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 43” Class UP7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and affordable price. Many customers rave about the excellent picture and sound quality, making it a great choice for various uses, including gaming and watching movies. The TV's user-friendly interface and smooth operation also receive positive feedback.
This summary was generated by AI based on customer reviews.
A good tv but needs a magic mouse
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good price for its size but it comes with no magic mouse.
I would recommend this to a friendGood Quality for money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good looking smart TV.I recomend to buy this
I would recommend this to a friendLG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is a tad complicated to use. I don’t have cable so when you turn on the TV it’s never on the Home Screen it’s on the regular TV channels and since I don’t have cable or an antenna it always says no signal and I personal don’t like that.
I would recommend this to a friend- Cons mentioned:Remote control
Lg tv not as advertised. Would not buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv Was not as advertised a remote control is slow and lethargic and the TV itself is not Alexa friendly tried to talk to LG and Best Buy got nowhere very very disappointing
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
Not very user friendly
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remote difficult to use unless you’re actually looking at it. Not user friendly downloading apps. Should have returned, but thought I could get used to it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through features of your remote control. ^Jennifer
- Cons mentioned:Remote control
Zero stars
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most disappointing purchase I ever made. TV worked for a week, only way to turn it on or off is with remote control which no longer works. I have to unplug the TV to turn it off and plug it back in to work. Even then I can not access all functions with the remote control. I went on UTUBE for help - lots of options to correct - unfortunately non work. I don’t recommend this TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
Bad remote design
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the remote or the OS. Its for. Spare room so I didn't return it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
WIFI doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap from start to the bitter end when we boxed it up and sent it back. Wifi doesn't work. No, it was not my wifi as everything else worked just fine but this crappy tv that would work for a few minutes and then drop the connection. I still tried all the suggested fixes I could find to no avail. Through this search I found out it is a well-known issue with LG tvs that they seem to have a software/hardware issue that can be resolved for some time but most of the time the "fix" has to be done every so often. Sometimes the issue is a location settings change and others it's a physical cleaning of the wifi card inside the tv. No thank you! I suggest you look elsewhere and away from LG tvs altogether. The search continues.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Average value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for the black Friday price. The home screen is difficult to set up and the apps are poorly laid out. Needs an LG account to access the apps.
I would recommend this to a friend- Pros mentioned:Picture quality
unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible interface. Very difficult to navigate. Speakers are cheap and the sound is terrible. Have to add external speakers.Should have withheld release until software more user friendly. I bought two of these TVs and I regret having done so. The picture quality is good but that is the only plus.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Picture quality
Lucas room
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tu his tu have a nice image but is a problem with the internet connection
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Venette
Hacked
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Only 1 thing it was hacked before it got to the ware house and i had to get new credit card Long story but true
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would pay a little more and get a Sony. Picture quality ok, sound ok, System functionality sub par. Just average overall.
No, I would not recommend this to a friendJim’s tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot get Alexa to work? Even though it It says on the box that has Alexa?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. As per unit's specs Model Works With Hey Google, Alexa, Apple Airplay2 and Homekit (Separate device purchase necessary). If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn
Okay TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this model only because some of LG products are going out of business. Therefore, I purchased another model.
I would recommend this to a friendDo not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is horrible. Absolutely not user-friendly. Does not connect to Alexa as advertised. Worked with Alexa on and off for a couple weeks, and then stopped working with Alexa altogether. Researched and trouble shot the issue cannot find a resolution. TV is now passed return date and I cannot return it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
- Pros mentioned:Picture quality
slow warm up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has good sound and picture, but it takes so long to warm up - is very frustrating. Our other TVs (some older, some newer) turn on to the channel (cable or local station) right away. Wouldn't buy another LG just for that reason.
No, I would not recommend this to a friend To small for the wall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To small i didnt realize u measured coner to corner not strainght across. 36 in tv
No, I would not recommend this to a friendJust don’t
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv functions, most of the time correctly. It is however, excruciatingly slow, disconnects itself from the internet every single time it is turned off… and the screen has a permanent wave in the background. It’s getting 2 stars because the UHD does work nicely. My advice is to get date your money elsewhere
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
LG 43
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG 43 is Just ok as a garage TV Unit Picture Quality Poor
No, I would not recommend this to a friend