Customer Ratings & Reviews
- Model:
- 43UP7000PUA
- SKU:
- 6453968
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 43” Class UP7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, easy setup, and affordable price. Many customers rave about the excellent picture and sound quality, making it a great choice for various uses, including gaming and watching movies. The TV's user-friendly interface and smooth operation also receive positive feedback.
This summary was generated by AI based on customer reviews.
Nothing amazing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh. It does what i need. Its a tv. Nothing really special
I would recommend this to a friendGreat Product, mediocre install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works just fine. The Geek squad install is lacking.
I would recommend this to a friendBrand name doesn’t always mean good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color isn’t as vibrant as other brands I have purchased. I bought for a spare bedroom or I would have gladly returned this item and looked around. I still may do that. Seems like it’s a waste of my money to hold on to it as long as I am on the window.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
TV is very fragile
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good tv until I bumped into it and the screen wont work now. Hope Best Buy will help me with my situation, but of course the return period just barely ended. We,ll see. Not looking too promising though
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Physical damage is not covered under a manufacturer’s warranty and you would be responsible for any labor and parts charges to repair your TV. For a list of service centers in your area please visit: www.lg.com/us/support/repair-service/find-repair-provider. Thank you. ^Jennifer
LG ISN'T SO GOOD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV WAS CONNECTED/PLUGGED FOR 4 DAYS BEFORE IT HAD IT'S FIRST PROBLEM, I WATCH TV FOR NO MORE THAN 3/4 HRS/DAY, THE 4TH MORNING, TURN IT ON, CAN HEAR SOUND, JUST NO PICTURE. PERFORMED ALL TROUBLESHOOTING POSSIBLE, NO TV NEEDS SERVICE & CAN'T BE RETURNED DO NOT RECOMMEND
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
You get what you pay for! Avoid this TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible cheap remote. No Bluetooth, No alexa, and blah picture. I returned this TV and will be sticking with Samsung! This is the bottom of the barrel model.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Tv- no spectrum cable access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was awful. The set up was difficult and the spectrum app was not available so I took it back.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Bleh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 of these TVs for each of my kids bedrooms. One of them will not stay connected to WiFi. :( just found out because we didn’t open and use immediately and now we ar out of return window.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
LG ultra HD 43-in TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to turn on Don't recommend this to anybody
No, I would not recommend this to a friendNo direct stream
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv but disappointed LG doesn’t support direct stream.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. I will forward the request for assistance to our development team. You can check our list of supported apps online at ( https://us.lgappstv.com/main). We apologize for any inconvenience this caused. ^Venette
Not good for apps
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv works as a tv. The apps on it will not stay connected and it buffers consistently. I even direct connected into the router. I have many other brands of TVs and have never had this issue. I’m very disappointed and won’t purchase another LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Junk!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked fine for 3 weeks. Then the speakers died. Returning tomorrow
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Frustration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your business services leave alot to be desired. Waiting 4 months for servi e to be completed. Over promise on delivery and services.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please contact BestBuy regarding this concern to escalate. We apologize for any inconvenience. ^Jovelyn
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since purchasing this tv. I’ve had nothing but a bad experience with Best Buy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you have question about the product please don't hesitate to contact our Customer Support via direct message on Facebook so we could assist you. ^Venette
Owner
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 10 of these TVs in 2021 I already had to replace 6 of them this brad lgs are a real bad tv and Best Buy will not do any thing about this
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on the numerous issues that you have experienced your frustration is understandable. We would like to gather more information from you to learn what is happening. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with a detailed description of the issues so that we can work towards a resolution. Thank you. ^Jennifer
wrong purchace
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchaced for a back up tv small hotel defenely for use 4 to 6 months after purchace now that i pulled out of box tv dont even turn on
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Based on your experience, your disappointment is understandable. It is important to check your online purchase as soon as possible in the event there is anything missing or damaged, as retailers have a short return/exchange window. Outside of the return window, customers need to check with their manufacturer, however most will not cover delivery or physical damage. Keep this in mind next time you purchase a new TV. Thank you for your feedback ^Jennifer
NO
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor quality and it’s extremely fragile I dont recommend
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would had left it at no stars if possible. Television stopped working after 1 year.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Notright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was not really what I wanted or needed returned and bought another ine
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Defective product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Television was defective. Screen was cracked. I returned it for another one
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements.^Venette