Customer Ratings & Reviews
- Model:
- LROFC0605V
- SKU:
- 6452331
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers admire the 5.8 Cu. Ft. Upright Freezer for its ideal size and appealing appearance. Many appreciate its quiet operation, effective performance, ample space, reliable temperature control, and stylish design. However, some customers have expressed concerns about the lack of shelf adjustability and the need for manual defrosting, despite claims of being frost-free.
This summary was generated by AI based on customer reviews.
Sleek and stylish
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too soon to rate...just received today. I wanted a frostree free freezer this is an automatic defrost not sure how that works.
I would recommend this to a friendLG - 5.8 cu. Ft Single Door Freezer - Platinum sil
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was nice for the few days I had it. Just wasn't big enough for my needs.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and keeps my items fresh. I am happy.
I would recommend this to a friendBrand response from LGAnswers
Posted .We love to see this feedback! Welcome to the LG family. ^Jennifer
Great size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s beautiful except for the dent in the side door!
I would recommend this to a friendFreezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All is good and enjoying the extra freezer space for all those extras
I would recommend this to a friendLG Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice design…lots of shelves so meat not piled on top of items.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it, great product. Exactly what was needed.
I would recommend this to a friendFreezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We returned this freezer. It had one foot to level on the floor and had a very cheap appearance
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi Markel, thank you for sharing your experience with the LG LROFC0605V freezer. We appreciate your feedback and understand how important it is for your appliance to feel sturdy and well-built, especially when it comes to installation and overall design.
Your insights about the leveling and appearance are helpful and will be shared with our product team for continued improvement. If you’d like to explore other LG freezer models or review specifications and support resources, feel free to visit our official site here: https://www.lg.com/us/refrigerators.
For any additional assistance or to share more details, you're welcome to email us at [email protected]. We’re here to help. -Avril
- Cons mentioned:Frost free
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was totally not frost free. I was given the run around about time limit for return, even though problem started immediately after delivery.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info, and model # and we would be happy to walk you through troubleshooting steps to resolve this issue. ^Jennifer
- Cons mentioned:Frost free
NOT FROST FREE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1. Advertised as Frost Free..It is NOT... :-( 2. Returned the product. Now, since I got rid of my non-frost free to make room, I am without a freezer! 3. The door shelves are extremely narrow. Cann't imagine what they where designed for. 4. Delivery and pick up service was excellent. :-)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
It’s stylish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s stylish but, not as large as I thought. I’ll contact BB to see if this comes larger.
I would recommend this to a friendStand up freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was smaller than I expected and it came damage badly
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Waiting for my freezer?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I been waiting for my freezer for about 40 days what up?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Morris. Thank you for reaching out and sharing your experience with us. We understand your concern about waiting for your LG Freezer (LROFC0605V) model for such a long time. We strive to provide exceptional services and ensure a smooth experience. Please contact Best Buy customer service at 888-237-8289 for an update on your order status, as they should be able to provide specific information regarding the delay. If you need further assistance or have additional questions, please send us a private message on social media @LGUSSupport. We're here to help you find a resolution. We appreciate your understanding and look forward to assisting you. ^Juvy
garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of garbage It has a short in the wiring and I had to make arrangements to get it repaired. It should have been returned and replaced by you!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t k ow because I’ve been waiting six plus months for it to be delivered. I still don’t know when or if it will arrive. Navigating getting this delivered has been an absolute nightmare.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about waiting over six months for the delivery of your LG Upright Freezer (LROFC0605V) model. We strive to provide excellent services and ensure a smooth and seamless experience. Here’s what you can do: Please contact Best Buy customer service at 888-237-8289 to get an updated status on your delivery and any possible reasons for the delay. Ensure that your contact details and delivery address are accurate to avoid any further issues. For additional assistance and to expedite the resolution process, please reach out to us on social media @LGUSSupport. Our team will be more than happy to help you track your delivery and address any concerns you have. We appreciate your patience and are committed to resolving this matter for you. ^Juvy
Not what i was expecting low quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will talk about delivery first they weren't helpful, didn't want to take out of box. When i read manual found out it's not frost-free as told.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Ginnie. Thank you for sharing your experience with us. We understand that you encountered issues with the delivery of your LG Freezer (LROFC0605V) model, and finding that the appliance is not frost-free, contrary to what was initially communicated. We aim to give you great service and make sure everything goes smoothly. For the delivery issue, we recommend contacting the delivery service directly to address any concerns about their handling of the package. You can also contact Best Buy customer service at 888-237-8289 for immediate assistance. Regarding the frost-free feature, we’re here to help clarify any confusion. If you need further assistance with your appliance or have questions about its features, please send us a private message on social media @LGUSSupport. Our team will be happy to provide additional information and support to ensure your satisfaction. ^Juvy
Bad review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service! Wrong item delivered and now it will be over a month to receive the right one! WHAT!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jim. Thank you for sharing your recent experience with the LG Freezer (LROFC0605V) model. We're sorry to hear about the wrong item delivery and the delay in receiving the correct one for your LROFC0605V. We aim to give great service and ensure our customers have a smooth and seamless experience. You can contact Best Buy customer service at 888-237-8289 with your order details for accurate delivery information. For more help, you can also reach out to us on social media @LGUSSupport. ^Juvy
Inoperative
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t work. Had to return it. Plugged it in and nothing worked
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Noise level
Nice freezer for a limited space
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this unit for just under two months. It runs very quiet! It keeps our food frozen at a constant 0*F. It has no adjustable shelves; other than that we are so far very satisfied with this item!
I would recommend this to a friend It's a nice little upright freezer.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at another retailer for less money and we really like our new freezer. We purchased an LG refrigerator from Best Buy a couple of years ago which arrived damaged and reported it prior to delivery guys leaving and received a credit but I should have made them replace it, it looks terrible on one side and after that experience I didn't want to have it again. Looks like not much has changed and that's unfortunate. It's a nice little freezer that allows for much less stress in trying to calculate how much to purchase at the grocery store. We wish the shelves were adjustable but given that it's being used in addition to the one already in the kitchen it's pretty much perfect for our needs.
I would recommend this to a friend
