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Customer Ratings & Reviews

LG - 55" Class - OLED - B7A Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 894 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-14 of 14 Reviews
  • Rating: 3 out of 5 stars

    Awesome OLED

    Posted
    andreasjva
    • My Best Buy® Elite Plus MemberElite Plus Member

    As far as the picture goes, stunning. There is simply no comparison to anything less than an OLED. I couldn't be any happier with the display. The trouble with this TV is the software, which is the poorest designed user interface I have ever worked. For example, I am not connected to a TV service provider, so I stream everything. I don't even bother with an external antenna. When I turn the TV, irritating white noise, sometimes. No idea why it chooses to boot to a dead channel. There's no easy way to get it to go away, other than starting up an app. The trick is to get it to default to an app, which once again isn't easy to do. I also get caught in a permanent picture mode, where "something" wants to play in the background when you use the home button. I could go on. It's a very clunky user interface. If a TV detects white noise, at the very least it should mute the station, although an option to boot into an app interface with nothing but choices to click on would be ideal. Similar to Roku, Fire TV, or even a netflix type app. You should be able to disable inputs, like the antenna or cable inputs. Horrendous. LG ought to hire some forward thinking software developers and just start over from square one. Nothing about the user interface is user friendly. I was stuck in a mode when I first turned it on where the TV was saying everything it was doing, which was extremely annoying. "volume 22". "volume 23". etc etc. I had to google a solution to get it turned off, because I couldn't find the setting in the settings. And voice command, in which you talk into the remote, is nearly useless. For example, you can turn the TV off by saying specifically, power off TV. You have to push a button to do this, which is no different from simply pushing the power button. BUT, after saying the command into the remote, another window pops up and asks if you want to turn off the TV. You then have to navigate to the button and click again. Where's the convenience of saying a command if you have to confirm a command? Use the power button. Keep in mind, I'm in IT. It's what I do. No piece of software ever really stumps me. I figure it out. Way too much figuring things out on this TV. The average user will no doubt hate this interface. The user interface is a disgrace, plain and simple. That being said, the magic remote has a great feature with a mouse pointer. It works by moving the remote around. Works pretty good. There's potential to write a really great interface with the base tool. I didn't buy it for the software though, I bought it for the picture quality. Still, very disappointed in the UI. It's awful. I would still recommend this TV for the price, as long as you're hanging a Roku or Fire TV off the unit. If any competitor comes in range of the price of the LG though, LG is going to have a tough time competing on the interface. For now, LG is the only game in town for the price on their OLED. The OLED is totally worth it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Audio problems

    Posted
    dmsmd

    I give it only three stars because, while the video section is breathtaking with 4K input, the audio section is plagued by frequent lip sync problems that can't always be corrected by the on-board AV Sync adjustment, and by wide volume fluctuations between channels and even between commercials, for which there is no adjustment. A Sony in the bedroom running off the same cable company and through the same model set-top box has no such problems. I've been around since TVs came out and have never owned or even heard of a TV with those audio problems. Especially one costing so much.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Average.

    Posted
    sidekick
    • My Best Buy® Elite MemberElite Member

    The built in apps suck. The only ones you may use are Youtube, Amazon Video and netflix. They should add directv now and such, but I don't think they care about that. The worst thing about the TV is the sound. If you go above 35 or 40, the sound fluctuates so much that it's sooooooooo annoying. The system doesn't know what you want to hear, the vocals or background sound so it switches back and fourth so much. The good part of the TV are the black levels. They are so amazing and 120 hertz is perfect for sports. No need for anything above this.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    great oled tv for the price

    Posted
    harry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the lg b7a great tv with a room for improvement, the tv itself with 4k content is one of the best, i compared it with twice priced tvs. upscaling is another story, with old movies and tv shows picture its a bit but not far from the more expensive tv, if you a willing to spend almost double the cost, you will get a bit better picture on old movies and tv programs, but remember, i had spoken with some tv provider and they will soon be able to catch up with 4 k programs.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great picture, poor audio/video sync

    Posted
    Slim706
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    OLED lives up to its name as providing the best picture. The blacks are so black with no shadowing or blooming so dark scenes are amazing. Initial setup is interactive and kind of fun. My only dislike about this tv is the audio/video syncing. It is terrible. Had the problem on the 55, 65 and the soundbar. If picture is your focus, this is the tv to get. If the fact that audio and video doesn’t sync up 100%, look else where.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Really great tv for movies - Not HDR Games

    Posted
    Eddie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The game mode on this TV is far to dim to give a really great picture for HDR games. I have tried tons of different settings, and can't get any that I think are bright enough. I have a Sony X940E in my living room, and playing games on that is a dream. I will be returning this tv for a 55" sony x930e because of this. If you arent playing HDR games, then this is really an amazing TV, but it was not a fit for me.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    LG - 55" Class - OLED - B7A Series - 2160p - Smart

    Posted
    DanS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The picture on this TV is awesome. The quality is so good that when we re-watch old shows and movies we are shocked especially the Technicolor films. The down side is the connectivity to AVR systems as great as the picture is the connectivity has proven to trouble some. After a month on the phone with the manufactures we are finally getting the great setup we intended.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    terrible guide book

    Posted
    None
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Excellent picture and sound. This TV has the least output /input connections I have ever had on a TV. The Guide book give inane pictures of plugins and a rudimentary image of the functions on the remote. As to how the functions work, you are on your own. It does a good job showing you how to put the the batteries in the remote

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    poor sound quality

    Posted
    marti916
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great picture but the speakers face the rear. Ours is wall mounted so when we move it out so we can see it from an angle the sound is even worse. I have never had a tv that I had to watch at 70+ sound level just to hear dialogue. Needs an additional exterior sound bar.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Not worth the price

    Posted
    Angela
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The style and theory behind this tv sounds intriguing but overall my old LG tv has better screen quality and picture quality than any this one. I didn’t see much of a difference unless your watching movies or Netflix on cable tv the image looks the same.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great picture! Poor audio

    Posted
    Ftltvbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great tv as long as you get an external sound bar or connect to an external stereo system. Picture is incredible, but audio very poor. A/V keeps going out of sync and I have to keep adjusting it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Two flaws for a high end TV

    Posted
    Geomercenary
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Picture too dark. Motion not as clean as my 7 year old 240 Hz refresh rate Sony Bravia. Sad for such a higher end beast.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok, but not for apps

    Posted
    Katlady
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    4k drops in and out constantly. I have Google fiber so I know it's not the internet. On phone with customer service now

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice clear picture

    Posted
    Qali
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Having problems with remote or receiver. Unable to turn off and on but can do all other functions. Weird.

    I would recommend this to a friend