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Customer Ratings & Reviews

LG - 55" Class - OLED - B7A Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 894 reviews

96%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 72 Reviews
  • Rating: 4 out of 5 stars

    Curb Your Enthusiasm

    Posted
    JJJFFF
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I'm having a bit of buyers remorse, to be honest. Its a nice TV. The picture is great. But it will never look as good as it does in the store. Time will tell if it was worth the money. I wanted as "close to the best" TV i could get in this size. Did I get it?? No idea. I upgraded from 4k (non-HDR) to this guy. I dont have cable, I stream Netflix and have an xbox one x. The One X games look incredible. HDR is a game changer. I can't quite decide if 4k Netflix streaming matches the quality of 4k Blu, but it looks good. I'm also unclear if Netflix takes advantage of HDR or not. It says Dolby Atmos w/ certain programs, so I suppose thats a yes. The Last Jedi on 4k blu didn't quite blow me away like I expected, but I will say again that the Xbox looks great w/ the right games. The video source is obviously a big piece of the display quality. As stated above, HDR is fantastic for gaming -- but its confusing to set-up. The TV doesnt explain picture settings well. There's no manual and no way of telling you what Picture settings are good for what outside of the broad characterizations of "cinema", "cinema (dark), "gaming" labels. I consider myself technically proficient, but calibration isn't easy or straightforward. To enable the HDR for xbox one x, for instance, you have to dig pretty deep into the menus. Its not even labelled as "HDR: On/Off", its called something else. The first time I turned on the Xbox one X, it said my TV didnt support HDR at all. Minor panic attack. When you launch an HDR game, the tv recogonizes it and puts you in a different picture mode altogether. My TV goes from the "gaming" setting, which is admittedly darker, to bright and clear HDR based on the content. I guess thats nice. Smart TV functions are pretty easy to use. I havent dug super deep though. The remote has what is essentially a pointer, which is very cool, but I can't figure out how to turn it off (again -- no manual). I haven't tried voice features yet, nor am I super interested in them. My cat is mesmerized by the remote's pointer. I'm happy with it, I'm not going to return it, its just --- in the age of 55+ inch 4k TVs under 600 dollars, I just dont know if it was worth spending 2-3x as much on this thing. General buyers guilt I guess. Ask me again in a year.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    My Great & First OLED 4K

    Posted
    JahvaScript
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    So far I love this thing and it is starkly different image and major upgrade compared to my previous Sony Bravia 1080p TV from 2013. The only complaints I have are the WebOS GUI could be a little more polished in terms of navigability and maybe more setting options. I'd like to see less cryptic error messages when there are issues. Lastly, the darks take some getting used to as it tends to lean on the darker image side without some picture adjustments (*TV environment/setting dependent as well). The above negative stuff withstanding, the display/video is superb (i.e. crystal clear images, beautiful colors, fluid motion, etc.), the audio is more than adequate for internal-TV speakers (surprisingly good, though I will be adding surround sound), and the TV's overall features and functionality (e.g. # of ports, type of ports, feature sets, etc.) are all at or exceeding my own expectations. Conclusively, I was happy to hand over >$1500 during the Black Friday weekend sale to purchase this unit, have not been disappointed so far, would recommend and purchase again myself, and I just hope it holds up to continued use for the 3-5 years I intend to keep it. Hope this helps in your purchase decision-making process.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture

    Posted
    Msfranklin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I decided to purchase this 55"TV rather than a 65" 4k non OLED tv based solely on the fantastic picture. The only reason I did not give it a full 5 star rating is due the trouble I had getting the video and audio from my fios box to sync. I would use the delay settings and get things "just right" and then they would gradually go out of sync after abou 10 minutes. After a week of pulling my hair out, I finally found the solution. I had to turn off the Dolby atmos processing and the problem went away. Now I do not have this tv attached to a component stereo system nor even a sound bar, so thee atmos is not really needed. This may not be a problem for those of you who intend to not use the tv's built in speakers, The sound is not very loud using the internal speakers, but adequate for my needs. I really love the picture though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great hardware, poor default settings

    Posted
    Brian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As promised, once everything is set up properly the picture quality is absolutely fantastic. HDR produces amazingly bright highlights and deep colors. Most people say the HDR is a bigger deal than the resolution, but I think that with appropriate material (eg Planet Earth II) the extra resolution is also pretty stunning. However, I took off a star because if you just go with the out-of-the-box settings, you get pretty poor results. I think I had read that one should turn off power-saving modes to really see the HDR benefits, so I tried to do this immediately. However, I'm pretty sure that for some reason the TV didn't start using HDR the first few times I viewed HDR material on it (you will see an HDR icon in the corner when it goes into HDR mode), and I'm not even sure what I did to make it start using it. The TV also produced severe and distracting visual artifacts around anything moving at all quickly, which I eventually got rid of by turning off the TruMotion feature (there may be a less severe fix; I will have to look more into it). On a more minor note, I'd like if it had a bit more support for legacy connections, especially component video.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best Picture Available By Miles

    Posted
    Jonathan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Best color and overall picture by miles for the price. However, with panning scenes that contain mostly white or light greys, some vertical banding can be seen that are similar to traditional LCDs where there are noticeable dark spots along the edges or corners. These are barely noticeable on the OLED in anything other than hockey. The internal speakers leave much to be desired, but paired with an atmos sound bar, it's great. The internal apps support 4k, HDR, Dolby Vision, and Dolby Atmos, but are otherwise pretty standard. There were initially audio sync issues with early versions of the firmware and apps, but that appears to have been mostly resolved through updates.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Picture quality

    Posted
    Sciontc08
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I was in the market for a new TV and have been keeping my eye on OLED TV's for a while now. After reading reviews on Best Buy and rtings.com I figured this TV was my next purchase. Pros: Excellent picture quality Very little reflection on screen Easy to navigate menus Excellent for video gaming Very nicely designed base Great viewing angles Cons: I don't really have many about the TV with the exception of when I paired this TV up with my 4k Apple TV on the HDMI port 1 about every 15-20 minutes the TV looses connection to the Apple TV and the screen flashes and goes to the built in wallpaper and says no signal. I then have to unplug the HDMI cable and replug it back in. I have tried multiple cables and even switched ports and it only happens on that 1 port. Overall TV is worth the investment and would recommend if you are in the market for the best picture possible.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I see it..

    Posted
    ButchMagellan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    ..but I don’t believe it. Great picture, obviously. Although, if you’re not getting 4K content, there can be some picture definition upscaling roughness, but nothing serious. And Perhaps it just needs to be tweaked. Which brings me to the main reason I didn’t give this 5 stars. Even though it really deserves 5 stars. LG has done some really nice things with this tv, but it’s pretty complicated to use. I LOVE the smart features. I love ALL the features. My 62 yr old mother has trouble navigating the interface. I’m tech saavy and I find it overwhelming and even confusing sometimes. But there’s no real documentation that comes with it. So there’s a learning curve that will take some time to get through, even for this IT guy.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV

    Posted
    Spudsey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Great color and apps. Internal speakers are adequate. When you hook up a sound bar the sound and lips do not always sync when using optic cable. Make adjustments and get them to sync change channels not in sync if you go back to the previous channel still don't sync. So make adjustments. If your stream something through fire stick always in sync. If you are hooked up directly to set top box always in sync. Trouble is when your are hooked up with optic cable from TV to sound bar. Changed to another HDMI input on TV then picture blinked on and off and still had problems with syncing. P

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV, can’t tell much of a difference honestly.

    Posted
    Tack0988
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This a good tv, plain and simple. It’s light, relatively easy to set up, and looks good. With that being said I had a Samsung JU8500, older Samsung 4K TV and this tv doesn’t blow me away like I was hoping to feel with the upgrade to OLED. I also have the Dolby Atmos SJ9 soundbar and there is definitely a really bad lag in sound from TV. From my understanding, this seems like it occurs quite often with OLED TVs and me being somewhat a perfectionist, drives me crazy. I have not found a way to fix it, even when messing with sound sync settings through tv.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Picture is stunning

    Posted
    TooColdTooSoon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The picture is seriously everything that I'd hoped it would be. Simply amazing. I gave it 4 stars because the wireless performance was subpar. I ended up taking it back after I bought a whole home mesh system and the wireless performance did not improve. I would recommend it because I'm positive I bought a TV with a bad wireless card. It was a combination of the wireless card and the fact that it didn't have crunchyroll and funimation that made me get the Sony. Most people my age don't watch cartoons so they would love the LG.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great looking TV

    Posted
    thelza30
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Really like the TV and has a slight learning curve with all of the features. The new firmware created a conflict with my Receiver, losing the ability for me to watch movies in Dolby Vision. LG and Onkyo claim they are working it out, but until then I am not able use the TV to its full potential without changing all of my cable routing. Otherwise very happy with the look thus far and like all of the picture settings including the new Technicolor option. Wish it also had the Direct TV option built in that other LGs and Samsungs have.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Returned after thoughtful thinking

    Posted
    flazfinest665
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So we had the TV for about a week or so and I absolutely loved the contrast this TV offered. The blacks looked terrific and the colors were gorgeous to look at. The only reason why I returned it was because 55" was too small for our living room unit and the 65" was out of my price point. Decided to get Samsung 65" 8 series instead. Even though I switched to Samsung, LG knocked it out of the park when it comes to picture quality. I just wish it was a little bit cheaper, maybe in the near future.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great HD Picture, Complicated Calibration

    Posted
    TechGuy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Like everyone says, the picture is a real improvement over regular LED TVs: deeper blacks, higher contrast, greater viewing angles. Calibrating the TV picture is another matter. LG doesn't supply a manual of recommended steps or static standards that can be used to tweak the picture to be its best. There are lots of opinions out there as to how to set the dozens of adjustments that can be made, but there's no way to know how different my TV is from the one the blogger calibrated.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Greatest picture so far...

    Posted
    LeftBlank
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The LG OLED B7 has the best picture I have ever seen. The blacks are just... black. It's also plenty bright enough for even the brightest room. Colors are as deep as you want them to be. 4K HDR is so good, it takes getting used to. Two drawbacks are a clunky remote, and severe lack of instructions. There are so many settings that can be adjusted, it's dizzying. t's a good thing there's an internet, because LG provides virtually no documentation whatsoever.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture but expensive

    Posted
    bobt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The picture is great and the OS is easy to use. It's just there isn't a lot of 4k available at reasonable prices. You might get almost as good a picture on another brand at a much better price. But, when something does pop, it's noticeable. The blacks are much more striking so vivid colors show better. I think it might be a good idea to get the set professionally calibrated for best quality.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The best contrast available

    Posted
    DocP564
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This TV just like everything else in the world has pros and cons. Do the pros way out the cons for the price? That’s up to the consumer. Pros include amazing contrast, great viewing angles, great and fast OS, overall a very good picture quality. Cons include there is some vertical banding notes on 5% grey screen or during darker scenes and image retention - similar to image burn in noted on the plasma.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MISSING IMPORTANT INFO

    Posted
    COOPER
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    AT TIME OF PURCHASE REQUESTED INFO AS TO USE OF HEAD PHONES AND BOSE SYSTEM NO PROBLEM WAS RECEIVED. WRONG GEEK SQUAD SAID I NEEDED A SET OF HEAD PHONES WITH OPTICAL INPUT COST $400 PLUS EST. I SHOULD OF BEEN TOLD THIS UP FRONT. GRAND SON HOOKED UP DEVICE FOR LESS THAN $150 ADDITIONAL COST TO ME TO GET RID OF DOUBLE SOUNDS IN HEAD SET . VERY UPSET THAT I HAD TO SPEND ADDITIONAL MONEY TO CORRECT MY PROBLEM

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Love My 55" OLED LG TV

    Posted
    JellyBean
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Its only been a couple weeks but so far I love just about everything about my new OLED LG tv. I have a sound bar but actually like the sound from the tv better without it. Love the color and pretty easy to use. The only reason I gave it a 4 stars was I wish the magic remote could also change channels from my cable. From what LG said, it was cause of Cox Cable's box not them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Picture Quality!

    Posted
    DoingMeNow
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Almost a year of purchasing and this is absolutely my favorite product! The picture quality is the best! My only concern is the static like fuzz that appears when the screen is black during turning on/off. But it appears that it hasn't effected that quality of the picture. That being said this product beats any Samsung product hands down!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good, but...

    Posted
    Ramz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    TV is beautiful, works well in most respects, but the WiFi on it is the worst of any device I own, or have ever owned. I have to reconnect to WiFi pretty much every single day, while all other devices in the house just keep on chugging. I'm hoping to have time to call LG and discuss, maybe it's just mine, but it's worth mentioning.

    No, I would not recommend this to a friend