Customer Ratings & Reviews
- Model:
- LSGL6335F
- SKU:
- 6450224
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, ease of use, and burner performance of the 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range. Many customers also appreciate the air fry feature and the design. However, some customers have expressed concerns about the grates and the control panel.
This summary was generated by AI based on customer reviews.
Oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven fits space. All options. Grear price!,,
I would recommend this to a friendLove it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this range, it is perfect for my baking needs.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase. Excellent product. Great BB associate.
I would recommend this to a friendBeautiful fit in my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits my decor wonderfully! Can’t wait to cook many wonderful meals!
I would recommend this to a friendNone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new range, I’m surprised I used the smart WiFi already
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product excellent quality, for the price is good
I would recommend this to a friendGreat oven
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great value .Awesome .Great buy.self cleaning
I would recommend this to a friendMust buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So efficient and works perfectly. Glad I purchased
I would recommend this to a friendlg range challenges
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven portion did not work. in order to get support the phone system bounced me around several times making it difficult to come to resution. Ultimately, Best Buy agreed to replace the unit at no cost. After the agreement, i got text asking to call as there was an isdue with the delivery. upon calling i got bounced around your call centrr again. The issue was that the prior support person entered info incorrectly to the system so the shipment could not happen. The order had to be reentered in the system which took 30 minutes of my time on hold. Two hours later i got another text indicating there was a problem with the shipment and to call again. Upon reaching someone else and explaining the issue again. he reviwed the order and all looked correct and the shipment is on track. i sure hope this is correct. In the mean time i do not have a range to use in our kitchen.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG Range (LSGL6335D) model. We understand how frustrating it can be to resolve an issue. We are glad Best Buy agreed to replace the unit at no cost. However, we know that the subsequent problems with the delivery process have further added to your frustration. Please know that the experience you described does not reflect the service we aim to provide, as we strive to provide excellent customer service to our valued customers. Rest assured, we have taken note of your concerns and will address them with our team to prevent similar situations in the future.
If you have any further questions or concerns, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
LG stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice installation and delivery was made on time
I would recommend this to a friendNot yet working,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't make an intelligent review since as yet I have been unable to get the Item installed and working. It is attractive but that's all I can say.
I would recommend this to a friendwhat go is a measurement if they don't read it?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stove is great but getting installed was not. Had BB team come out first to measure. Brought measurement to store. Sales person did not look at the correct measurements. Had to have the counter top recut to fit bigger size. Had to have the install team come back out to finally install.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, KennethrE. Thanks for reaching out. Hopefully you were able to install your LG Gas Range properly. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few weeks after the installation we started to smell gas even the range was turned on. Call customer service but they won’t have anyone to go out till 2 weeks or so this was ai ready bad. We disconnect the gas was a smart move on our side but We decided call PG&E. They confirmed that the right rear rang top burner bypassing N 40.0% and suggested that we must cont to disconnect the gas due to factory hassle. What’s sad about buybest after I called and informed them they treated me like I was joking or it’s a game to them.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, and we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Could be better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not that I thought, that’s why I gave 3 stars
I would recommend this to a friendDont buy from Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy completely let me down. Never got the stove because your delivery service destroyed it. NEVER GOT ANY NOTICE until i called. Also completely no show no call on first drlivery attempt.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, John. Thank you for sharing your feedback with us. We understand your experience regarding the delivery of your LG Range (LSGL6335D) model. While delivery logistics are coordinated through our retail partners, we’re committed to ensuring you receive the product and support you deserve.
To keep things moving, it might be a good idea to check in on the order status and delivery tracking with Best Buy directly. You can reach out to their customer service at 888-237-8289. If you need any more help, just shoot us an email @[email protected], and we’ll do our best to assist you with the next steps and make sure everything gets sorted out. We really appreciate your patience and the chance to help you out. ^Juvy
Bad, bad service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time when I buy the LG stove, he told me they wrap when I come in to pick up stove, nobody rabbit just give it to me like this no plastic around it and then this day is rain a lot and stove get wood
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, MohammedY. Thank you for sharing your experience with us. We understand your inquiry regarding the condition of your LSGL6335D stove upon pickup. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions.
https://www.bestbuy.com/site/lg-6-3-cu-ft-smart-slide-in-gas-true-convection-range-with-easyclean-and-air-fry-printproof-black-stainless-steel/6450220.p?skuId=6450220
We appreciate your patience. —Renzo
DO NOT waste your money on LG
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money on this $2,100 piece of trash. We've had it 14 months and the oven is complete toast. Our usual maintenance guy won't even touch LG products because they are so awful. The next person we called said it will be at least $300 to replace the part he THINKS is the problem, but there is no guarantee that's the issue. He said LG makes their products in such a way that it is intentionally difficult for anyone other than LG to figure out and repair the problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We read from your feedback that you were having trouble with the product, so we would be pleased to assist you with this further, but we must switch to a platform that allows us to have back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport, and your contact information, and we'll be pleased to see what we can do to help. Thanks. ^Jolly
Refund
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have booked appliances for my new home and 2 weeks before delivery I was told the rage is out of stock and bestbuy team asked me to buy a new gas range which costed additional $300 and I was told that I will get the price difference as a refund. Now that bestbuy appliance team is telling they cannot refund the difference I have paid. I am posting this to let betbuy know how things are being handled. I hope they will improve the customer service
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jags. Thank you for taking the time to share your experience with the LG Range (LSGL6335F) model. We're sorry to hear about the out-of-stock situation and the miscommunication regarding the refund for the price difference. We aim to give great service and make your experience easy. If you need help with refunds, contact Best Buy customer service at 888-237-8289. For more help, you can reach out to us on social media at @LGUSSupport. ^Juvy
Best Buy open box sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with Lg unit but Best Buy will sell you a broke new unit and it doesn’t work and won’t do anything to fix it. They claim that an expert checks the item and it’s in operational condition but this is not true don’t trust them
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, KellyN. Thank you for sharing your experience with us. We understand your inquiry regarding the issues you've faced with your open-box purchase from Best Buy. While we can't speak directly to retailer policies or the condition of specific open-box units, we always recommend inspecting any open-box or refurbished items thoroughly before purchasing to ensure they meet your expectations.
If you’re experiencing any issues with your LG LSGL6335F range, we’d be happy to assist. A helpful troubleshooting step is to check that the unit is properly connected to the gas supply and that all settings are correctly adjusted.
https://www.bestbuy.com/site/lg-6-3-cu-ft-smart-slide-in-gas-true-convection-range-with-easyclean-and-air-fry-printproof-stainless-steel/6450224.p?skuId=6450224
If the issue persists, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you with further troubleshooting or potential solutions.
We appreciate your patience.
—Renzo
Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The communication is horrible. Bout this item in September and they keep reschedule
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Miguel. Thanks for reaching out. We totally get your concerns about the delivery delays and the communication hiccups with the LG Range (LSGL6335F) model. We really appreciate your patience, and we're here to help get things back on track. This unit is a fantastic range, and we want to make sure you can enjoy it to the fullest. If your installation or service appointments have been rescheduled a few times, it might be a good idea to check your appointment status or reschedule directly through here: https://www.lg.com/us/support/repair-service/schedule-repair. This should make things a bit smoother and help keep track of your request. If you need more assistance or prefer to chat directly, don’t hesitate to email us at [email protected]. We’re here for you. ^Juvy
