Customer Ratings & Reviews
- Model:
- LSGL6335F
- SKU:
- 6450224
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Ease of Cleaning
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the air fryer, ease of use, and convection features of this smart slide-in gas range. Many appreciate the cooking performance and find the overall design and appearance to be attractive. While some users experienced issues with a burner, the positive feedback on other features outweighs these concerns. The range's numerous features are also frequently praised.
This summary was generated by AI based on customer reviews.
its okay
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the oven. Purchased this in Jan of 22 and now the touchpad doesn't work. So if you want the oven higher than 350 I have to unplug or reset the fuse!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Geek squad total tech-support is worthless.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is based on the customer service with Best Buy. We bought an open box item, and when it was delivered, the driver dropped it off the truck. Obviously we couldn’t take shipment and with Best Buy. They offer no solutions. It’s been two weeks and I’m officially over it. Returned.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. Demir. Thank you for taking the time to leave us feedback. We apologize that you had such an experience. Since you stated that you purchased the unit at BestBuy, you can try to contact them for assistance. If you received no response at all, you can reach out to our social media care team. Please send us a private message on Facebook or X (Twitter), and we'll be more than happy to assist you. ^Dan
Don’t buy LG from Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this product over a month ago. It did not make the first delivery date. Didn’t ever receive a call, email or text notifying me of the cancellation… The internet says on many different forums that LG stoves are back ordered.. I wish Best Buy sales people knew what was going on.. Whata bummer…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JimH. Thank you for taking the time to review your experience with the LG Range (LSGL6335D) model. We apologize for any inconvenience you may have encountered during the delivery process. We understand that the delay and lack of communication regarding the cancellation of your order were disappointing. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance on your delivery concern. If you have any further concerns or questions, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
Product is great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven itself is amazing!! Sadly, this item never made it to me through Best Buy’s I had to buy it elsewhere. Because the night before my expected delivery, it was suddenly unavailable for two more months.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thanks a bunch for sharing your thoughts on the LG Range (LSGL6335F) model. We understand your concern about looking forward to a product and then facing some delays. We're here to make sure you have a great experience, and your feedback helps us improve. If there's anything we can do for you down the line, feel free to reach out to us on social media @LGUSSupport. We're here and ready to assist. ^Juvy
LG - 6.3 Cu Ft Freestanding Gas Range with Air Fry
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.two or more burners ignite simultaneously, when only one burner is turn to "light". No clue how to fix this. Over $2,000 to buy, and malfunctioning after less than 3 weeks of use.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
I purchased open box and I believe the stove was s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with it The flame is very slow . I called customer service and they could help with it
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for reaching us. I'm so sorry to hear that you're not satisfied with the flame performance of your LG stove. I can imagine how frustrating it must be to experience a slow flame.
I want to start by acknowledging your frustration and apologizing for the inconvenience. It's unacceptable that our product didn't meet your expectations, especially when you're trying to cook a meal.
I'm sorry to hear that our customer service team wasn't able to assist you with the issue. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Oven door error
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1 month old and I get the oven door error. I will go 3 weeks without a working stove. Not happy!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Range (LSGL6335D) model. We understand your concern about experiencing the oven door error, especially with such a new unit. We strive to provide reliable, high-quality products and ensure a smooth experience. To help resolve this, try checking the door seal to make sure it’s not obstructed or damaged. Sometimes, the door sensor can also become misaligned, so ensuring the door is properly closed may help. If this doesn’t resolve the issue, we recommend performing a power reset by unplugging the unit for a few minutes before turning it back on. For more help, visit https://www.lg.com/us/support/help-library/lg-range-error-codes-list--20150154166283.
For further assistance, please send us a private message on social media @LGUSSupport. Our team will be happy to assist and help find a solution so you can get your stove back in working order. We appreciate your patience and are here to help. ^Juvy
Convenction component failed.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used airfryer and saw flames comming out of fan inside the oven. Opened the door and smoke came out... very scary...
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. I'm really sorry to hear about the scary experience you had with our airfryer. Your safety is our top priority, and incidents like this are definitely not what we want our customers to experience. I can understand how frightening that must have been for you. It's important to immediately unplug the appliance and discontinue its use if you see flames or smoke. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Broken after one week!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The oven on our brand new range stopped working after one week. Now we are waiting on a return and replace let’s hope the next one is better.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Lg stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t receive the money back and I don’t need to return this item
I would recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Not Reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven stopped working within the first 3 months! Extremely Disappointing!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Jennifer
waiting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting to be installed. Sitting here in my kitchen area....
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there, Happy! We hope that your happy and that your LG 6.3 Cu. Ft. Smart Slide-In Gas True Convection Range was installed. If not, we want to rectify this immediately. Please reach out to us via Facebook or Twitter by sending us a direct message using the handle @LGUSSupport, or our LG Support Line at (800)243-0000. We are here to help you! ~Rita
Poor quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just like the overall way it works. It is clumsy the way it works.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your opinion on the Slide in Gas Convection Range. Your feedback is important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport and on Facebook at https://www.Facebook.com/LGUSA/ or phone us at (800) 243-0000. Thank you.^Tanisha
Sitting in my garage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If it was actually installed I could tell you more about it. Coming up on 2 months since I bought it.
I would recommend this to a friendBrand response from LGAnswers
Posted .It is unfortunate that the delivery and the installation process was a bad experience. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
mother wife RN
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was delivered but not hooked up as was ordered so so fff www sss ooo
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki
- Pros mentioned:Overall performance
Happy Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Range came with everything, no parts missing. Had to convert to propane from gas but the parts were included and with the help of YouTube it was an easy job. It was the right dimensions as advertised and slide right into position. It works great and we are happy. This is an honest review not being paid and i don't work for Best Buy.
I would recommend this to a friend - Pros mentioned:Burner performance
New Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have just installed the oven so a complete review is not possible. Not impressed with all spark igniters are activated when trying to ignite a specific burner, the lower drawer seems a bit flimsy as well as I had to remove a screw on the right slide to remove the lower drawer to adjust the rear adjustment screws. Burners do work well but have not yet used the oven.
I would recommend this to a friend We made the jump from electric to gas
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we love it. The range was set up for natural gas and we had to convert to LP. One thing to note is we could not find any service to do the conversion. My husband chose to convert the range himself. Even though you are provided instructions, the task is quite laborious. Make sure if you have to convert, you find a serviceman first. Also, the size gas line for a range may be different compared to LP gas heaters or logs. The burners lit perfectly and cook wonderfully. Oven cooks great. One negative is the bottom drawer is not easy to grasp to open, and feels flimsy. But overall, we love it.
I would recommend this to a friend- Pros mentioned:Ease of use
Quality product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this range. The reason for purchase is Consumers Report gave it a very high rating . It definitely doesn’t disappoint when it comes to speed of cooking and baking. Very easy to install without the use of a professional thanks to thorough instructions supplied. Cleaning is a breeze thanks to the high quality enamel surfaces.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Range
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t give 5 stars…4.5 would be more accurate only because the control panel doesn’t light up and is difficult to see. Otherwise it’s been great so far!
I would recommend this to a friend