Customer Ratings & Reviews
- Model:
- OLED65C2PUA
- SKU:
- 6501491
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the 65" Class C2 Series OLED evo 4K UHD Smart webOS TV (2022) for its exceptional picture quality, vibrant colors, and excellent performance in gaming. Many appreciate the ease of use and lightweight design, although some users find the remote control challenging and have expressed concerns about the operating system. The high price point is also a factor for some potential buyers. While OLED technology is praised, potential burn-in remains a concern for a few customers.
This summary was generated by AI based on customer reviews.
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is just okay. Price was good but I would have spent a $ 150-200 more for a better TV
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bad Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not satisfied with colors always having a red tint. Also this tv is difficult to navigate
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Overpriced trash
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s so many pixel issues. Picture isn’t smooth at all. Idk how much lg paid all these review sites to rate this on top for nearly $2000 but it must’ve been a lot. The tcl I have that’s 6 years old is 10x better for 1/5 the price
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Not using friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is not user friendly but has a nice picture !!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Vertical line issue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.6 years of usage . Got a vertical line in center. Thought this will last long and dint buy warranty. Don’t know what to do with this tv now :)
No, I would not recommend this to a friendLG CRAP
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ELECTRONIC LG C R A P! C NNHHGFGHJHFTHJJFRUHGDBHHBVHNB VHHJGF
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even 2 years old, already a vertical line dead. Low quality considering the price. Done with LG.
No, I would not recommend this to a friend- Pros mentioned:Color, Picture qualityCons mentioned:Burn-in
Worth every penny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lg c2 oled is an amazing tv! Its the 4th oled i have putchased! Between the c1 of previous year to the c2 only noticeable difference is the interface and how light overall the c2 is compared to the c1! Its plenty enough bright for my medium lit livingroon! Have the 65 inch bx oled in the bedroom as well! Never have i ever had a problem with burn in! Kid loves to game on the bedroom version so i know the c2 will definitely hold its grown! Awesome tv definitely worth the price!!!
I would recommend this to a friend Avoid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working after 3 weeks which was already past the point of being returnable. I dont recommend buying tvs from best buy or LG
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Trek. We're sorry to hear about your negative experience with the OLED65C2 TV and understand how frustrating it can be. It's unfortunate that the TV stopped working after the return period, and we understand why you wouldn't recommend buying from Best Buy or LG. We'd like to investigate this and provide you with a possible solution to the issue. Please send us a direct message through Facebook or X (Twitter) at @LGUSSUpport. Your satisfaction is our top priority. ^Con
Technically issues with TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Off the sheer fact LG has the MOST bizarre and grade F customer support. I would not recommend anyone looking for a tv to go the LG way.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi! We understand you're previous experience with support isn't up to par with our standards. Our social media team would be happy to help with any issues you may be having with your TV! Feel free to send us a DM on Twitter or a PM on Facebook at the handle @LGUSSupport. It would be our pleasure to assist you towards a resolution you're satisfied with. ^Chris
Crap
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in August 2023 and I can't find any way to Google cast my photos to it. It's a piece of crap hard to use.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv power board died a few days into use. Was told this is a common problem for these tvs
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. We appreciate your time in leaving a review regarding your 65" Class C2 Series OLED evo 4K UHD Smart webOS TV. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Cleary, this was not your experience, and we apologize. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Anthony
- Pros mentioned:Color, Picture quality
Great Set, even better on sale.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had our set for 2 months now and it has been nothing short of brilliant. It replaced a 13-year-old 50" Plasma that was still working well, but had lost some of its brightness and could not handle 4K content. The 65" was a big step up in size and the picture clarity and color have been breathtaking. It excels in a dark room, but we were pleasantly surprised at how bright it is in the daytime. There are almost too many calibrations and configurations to optimize, picture, sound, etc. We had ours professionally wall mounted and the narrow profile means that it hugs the wall. Coupled with sound bar and Apple HomePods the sound becomes a good match for the picture. It has taken us some time to master the magic cursor on the remote, otherwise that has been our only, mostly insignificant, issue. Geek Squad did an excellent job well mounting our set and hiding the wires/cords with their in-wall kit. The finished look is very clean. We have no regrets and hope it lasts as long as our Plasma.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony
wifi keeps dropping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi keeps dropping. Terrible television. BEWARE!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your openness in sharing your experience. Please know that we have never indented for this to happen. We would like to take a further look with your TV's connection issue and provide you the best possible resolution. Please send us a private message on Facebook or Twitter through @LGUSSupport. We'll wait for you. ~Bridge
Best Buy terrivle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a joke. The Pleasant hill store has an a-hole. I have submitted a request to look at my situation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having these issues with your LG 65" Class C2 Series OLED eve 4K Smart webOS TV! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.
LG's quality control issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned the unit due to extreme pink cast on the left side of panel.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your patience and understanding in regards to the issues that you’ve encountered. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments.If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^James.
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time the new TV has to be swapped out because of lines in the screen. Recommend the C series as we bought that as well. Stay away from this model
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Dissatisfied. Customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst investment I ever made. The geek squad doesn’t know they are doing. Save your money, go elsewhere.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey, Howard! If anything's going wrong with your new OLED, it'll be our pleasure to help! Just give us a call at 800-243-0000. ^Ian
Suspicious Suspicious⁉️
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an excellent TV. It keeps going on sale. got released couple months ago and it’s already $700 off. it’s $500 cheaper than previous model C1.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing. ^Jennifer
Lack of control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will never buy a LG TV ever again. I hate thia TV for two main reasons, you can't disable the pointer and you can't disable the screensaver.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .To disable the Magic Remote pointer, just press one of the arrow keys, it does not matter which one, then the cursor on the TV screen disappears and you can control the TV by moving the active selection box through the tabs. The item that is selected will be highlighted on your TV screen.
To turn off the screensaver, press the Menu button on you LG TV remote control, then select Settings > General Settings > Screensaver > then simply turn it Off.
I hope that you find this helpful, and allows you to enjoy your new TV. ^Jennifer
