Customer Ratings & Reviews
- Model:
- 65UP7000PUA
- SKU:
- 6454719
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the 65” Class UP7000 Series LED 4K UHD Smart webOS TV for its exceptional picture quality, reasonable price, and easy setup process. Many customers rave about the stunning and clear picture, while others appreciate the great value for the price. The TV's large screen size is also a hit, with several customers mentioning that they specifically chose the 65-inch model for its perfect size.
This summary was generated by AI based on customer reviews.
Go with a different brand
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting more this smart tv it vary Limited on the apps and memory
No, I would not recommend this to a friendNeeds the Magic remote!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent picture, slow refresh rate. We were misinformed about the Magic Remote, which was NOT included.
I would recommend this to a friendGood Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value. Happy with the specs, design and features of this TV.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.^Venette
A budget TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is ok and not great. Is a budget tv so do not expect something great.
I would recommend this to a friendI don’t recommend it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. There was a light shinning through on the bottom left. It takes a bit of tweaking to get the picture right. Only 2 hdmi. I wish I would have research more. The TV interface is terrible. I wasn’t going to pack it back up and return it, since it was only $500. But believe me I thought about it. I don’t recommend this at all.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Jovelyn
Not 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv for the price, but I don't believe they gave me a 4K tv, I think they gave me a standard model.
I would recommend this to a friendSad TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV had some significant light bleed through on the bottom. The picture was ok but the menu was busy and frustrating. There were sections full of shows or options that could only be accessed with a paid subscription and there was no way to remove it from the dashboard. I returned it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Okay TV, great size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay. Some screen issues like other the screen staying lit up when tv is off
I would recommend this to a friendHorrendous support
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was two years old and broke five days short of the warranty running out. Best Buy won't fix or send out a technician because they say the TV isn't within the warranty time frame. I called in my repair order on May 11; a diagnostician came out for free under the warranty on May 16. Repair would begin May 23. Best Buy refused to honor the warranty.
No, I would not recommend this to a friendTV Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It a decent tv for the price. Pictures isn't as clear as I would like.
I would recommend this to a friendLg 65"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv is very good but it came with 2 light spots in the bottom that never disappear.
I would recommend this to a friendTv and install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tv but because the day of install they only had a tv hanger that was double the cost, pretty much you want the Tv installed this is what we have!!. Best Buy is better than that seeing they had my order well in advance. Disappointing .. installers did a Great Job
I would recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see this. Thank you for sharing your installation feedback with us. ^Jennifer
LG Finest!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great I’m just having issues with the connection of my internet
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was a week late but the did a good job Best Buy has its missed
I would recommend this to a friendHsmi lacking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only 2 hdmi slots so i had to buy a splitter box..
I would recommend this to a friendlg
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv overall is nice, but the lack of apps is upsetting
No, I would not recommend this to a friendGreat price. Not great quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed the TV and spent time running wires in the wall and mounted it just to see the edge lighting at bottom of screen is messed up. Price was fair so im not upset about it, im not taking the time to pull it down and remove the wires just to swap it out.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
There Problem with remote control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV model seems I have a problem with the remote control you have to apply one sticker Black color under the TV to make the remote work otherwise it won’t work with the remote control.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Blemish at the bottom right on the screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery service was great but the TV has a problem. At the bottom right, there is a light at the bottom of the TV. I should return it but its a big tv and I don’t want to full with returning it now. Without this issue it would be great tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit was damaged. This is not the quality we expect from our products.
Understandably frustrating and disappointing. We are continuously working to improve the quality of
our products and anticipate market demands that drive customer satisfaction. Hopefully, you replaced it
with another LG TV or you will consider LG for your future product needs. If you ever have any
questions, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused.^Venette
Return Policy Sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar sucks. It will not work. It’s past the 15 days and Best Buy washes their hands. It’s all through the manufacture now. Whe ever heard of a 15 day return policy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we can expedite a resolution for you. Thank you. ^Venette
