Customer Ratings & Reviews
- Model:
- 75QNED85TUA
- SKU:
- 6578190
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 75" Class 85 Series QNED 4K UHD Smart webOS TV (2024) for its excellent picture quality and vibrant color. Users find it easy to set up and use, and appreciate the solid refresh rate for gaming and PC connectivity. The TV's software performance and the remote control's mouse function also receive positive feedback, especially considering the TV's price point.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Panel backlight doesn't work, under the impression that i received a damaged tv via delivery
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, George. Thank you for reaching out and sharing your concern regarding the LG TV (75QNED85TUA) model. We understand your concern about receiving a TV that doesn’t function properly, especially when the backlight is not working as expected. We strive to provide high-quality products and exceptional services to ensure a smooth experience. As a first step, we recommend checking to see if there are any visible issues with the connections or cables, as well as ensuring that the TV is properly plugged into a power source. If the backlight is still not working after confirming these details, there may be a more serious issue with the internal components that would require professional assessment. Please contact Best Buy customer service at 888-237-8289 to address your concerns, offer assistance, and discuss potential solutions. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to guide you through the next steps, including arranging for a service technician or discussing your options for a return or replacement. ^Juvy
MAC IS HAPPY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfy, would have given a 5 stars if the remote control if more simpler
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person Raphael ranks high as a caring and knowledgeable and customer service that was impeccable
I would recommend this to a friendnina
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is hard to use for older people. It was hard to connect to local channels.
I would recommend this to a friendTv picture stinks compared to lady TCL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not great, blurry not crisp Menu adjustments don’t help
No, I would not recommend this to a friend"LOVE IT!"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, love it, love it! Thanks Guys for everything!
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service and shopping experience in finding the perfect tv for my space. will shop again.
I would recommend this to a friendGreat upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great and allows apps to be downloaded.
I would recommend this to a friendGreat TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for my gaming systems and it is perfect!!
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a tv I can watch stuff on it. It fits on my stand
I would recommend this to a friendRemote control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy with the remote bubble cursor. Keeps coming up.
I would recommend this to a friendLove LG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. We would buy another one if ever needed.
I would recommend this to a friendLove the tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv it has a great resoluyion and size is perfet
I would recommend this to a friendTv good customer service bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for the value. Only problem was customer service. I had to go to the front register to find someone to help us. No one in the tv dept.
I would recommend this to a friendI’m so happy that I bought one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best TV I ever popped Love it go get yours
I would recommend this to a friendTv is overrated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is hot garbage. Picture quslity is not good. Its a slow tv to navigate around in. Don't waste your tine and money. Get the hisense or tcl
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Robert. Thank you for taking the time to share your thoughts with us regarding the LG TV (75QNED85TUA) model. We understand your concern about a product that doesn’t meet your expectations, especially with something as important as your TV. We strive to provide high-quality products and ensure a smooth viewing experience.
For the picture quality issue, we recommend checking the picture settings and adjusting them for optimal viewing. Sometimes, adjusting the Picture Mode or Energy Saving settings can make a significant difference in performance. Additionally, ensuring that the TV software is up-to-date could help with the overall speed and responsiveness. For more help, visit https://www.lg.com/us/support/help-library/lg-tv-picture-quality-and-optimization--20152175493545.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist with troubleshooting steps or explore a possible solution. We’re committed to ensuring you have the best experience with your LG product. ^Juvy
TV Not Delivered
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this TV on 8/24/2025, and I still have not received the TV, and it is September 6th. They have said it was out for delivery 2 Fridays in a row, only to not be delivered, and it has been canceled. I am debating canceling it together. This is the worst delivery experience I have ever experienced.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, Timothy. We understand your experience with the delivery of your LG TV and hear your feedback about the delays. We recognize the importance of receiving your order in a timely manner and the inconvenience this has caused.
If you need any assistance with your order, please send us a direct message at @LGUSSupport. You can also explore more about our products at this link: https://www.lg.com/us/tvs. -Shae
Good not great also speakers are bad really bad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was really impressed with the picture and specs in the store but when we got it home it was ok but not mind blowing. It’d be great if oled and mini led didn’t exist but…they do. The ai programming is annoying too and seriously the sound quality is TERRIBLE. I’m generally ok with tv speakers usually prefer them actually but these really drop the ball.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your thoughts with us. We’re glad to hear that the picture quality of your LG TV (75QNED85TUA) model, impressed you in the store, though we understand your disappointment with the sound and AI programming features. We strive to provide high-quality products that exceed our customer's needs and expectations.
For better sound performance, we recommend trying an external soundbar or speaker system, which can significantly improve the audio experience. You can also explore adjusting the sound settings in the TV’s audio menu, which may offer you more control over the sound output.
If the AI programming is causing any interruptions, you can adjust the settings to turn off or modify certain features, making it more aligned with your preferences. Feel free to reach out to us via private message on social media @LGUSSupport for further assistance.
We’re here to help make your experience as enjoyable as possible. ^Juvy
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a gift for someone, they couldn’t believe it they really appreciated it
I would recommend this to a friendBest buy failed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Best Buy I've ever stopped in. Manager Mark is terrible. No one really knows what's going on there. Have to wait 4 or 5 to get the item and when they open the box TV has a big crack in it. Not allowed to inspect the item before delivery. Terrible idea. Company needs to fire the moron who suggested this in the first place
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Thanks for taking the time to share your experience with the 75QNED85TUA. We're very sorry to hear about the condition of your TV upon arrival and the frustration with the purchasing experience. While it sounds like the issues stemmed from the retailer’s handling and policies, we absolutely understand how disappointing this must have been, especially with such a major purchase.
Although LG doesn’t manage in-store retail operations, we’d still like to help however we can. If your TV was damaged upon delivery, please don’t hesitate to reach out to us at @LGUSSupport so we can look into possible next steps based on your purchase details.
We appreciate your feedback and are here to help.—Junel.
