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Customer Ratings & Reviews

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$1,699.99
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Comp. Value: $1,999.99

Customer reviews

Rating 4.8 out of 5 stars with 1761 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, color accuracy, and ease of use of the 77" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate the vibrant colors, deep blacks, and high contrast offered by the OLED technology, along with the sleek design. However, some users expressed concerns about the remote control and potential for burn-in. The user interface also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,761 reviews
  • Rated 5 out of 5 stars

    OLED LG TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OLED LG TV is one of the best TVs, it's a very good quality and nice display. I recommend every one OLED LG TV. If you looking for a great quality TV this is the best. And also really appreciated best buy customer service staff very helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey, but amazing picture makes it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    sound on TV in need of MAJOR improvement!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did not purchase the sound bar with this LG OLED 77" TV. We felt with what this TV cost is, we wouldn't need to purchase the sound bar. Don't get me wrong, the picture is beautiful, however; the sound is below average. Super disappointed. We went back to the store to discuss the issue with the salesperson. Our issue is still unresolved.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there! Thank you for sharing your experience with the LG OLED77C3PUA. We’re glad to hear that you’re pleased with the picture quality, but we understand your disappointment with the sound performance.

      LG TV Audio Problems - https://www.lg.com/us/support/help-library/tv-has-no-audio-tv-CT10000018-1388777718317

      For an enhanced audio experience, you might consider using external speakers or a soundbar, which can significantly improve the sound quality. If you’re not satisfied with the current audio setup, our team is here to help you explore other options.

      Please send us a private message on social media @LGUSSupport, and we can assist you further with finding a solution or addressing any concerns you have.

      Thank you for your feedback and for choosing LG.

      —Renzo LG

  • Rated 5 out of 5 stars

    Wonderful Lg. LG OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had LG OLED 62-65” TV we enjoyed until it started to have problems. At that point we visited our local Best Buy to see what the possibilities were. At the point we decided to purchase a new 77” LG. It’s fantastic. We’d do it again.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, RichW! Your feedback is our liquid gold! Thank you for sharing the LG 77" Smart webOS TV's excellent quality. We at LG really value your comments, because they inspire us to keep developing exceptional products. Enjoy! ~Rita LG

  • Rated 5 out of 5 stars

    Gokce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv bright love this tv. Thank you Best Buy for great pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. I had an older 65 lg oled and am glad I went bigger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77-in TV is the best purchase money can buy I recommend it Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV we have ever had. Easy to setup. Glad we got it

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice but a bit Pricey

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and works as intended. Light to hang.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! So glad I finally made the leap to OLED! This tv is truly a game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. No issues at all, unlike my samsung that I had to return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first big buy of the year

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, very informative and made me aware of all the different options I had…. I’m definitely big on feeling comfortable and not easy to convince I’m definitely coming back … thank you Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t need glasses as much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous products, was very happy with the installation of of tv+soundbar. The other installation request(headphones adaptation) was substandard as I expected product to work or new one to replace the old. Disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY EVER!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our LG-77"Class 3 Series OLED 4K UHD Smart WebOS TV! All our neighbors came to see this magnificent TV. Everyone agreed that this is truly one great TV. We are pleased with the service Best Buy provided with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying experience .. great customer service and overall great and fun experience at store…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you,you guys are doing good for user I really appreciate you

    I would recommend this to a friend
  • Cons mentioned:
    Interface

    Rated 4 out of 5 stars

    Overated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interface difficult not intuitive I dont see much of a difference in tvs at half he price overated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    77-inch LG OLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Installers were excellent. On time, efficient and polite. Salesperson Joe Vanderslice is far and away the most knowledgeable, personable, helpful, customer focused person I've ever worked with.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful colors. Somewhat difficult to navigate and or get rid of certain features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG has always been great in delivering customer’s expectations. Great quality product.

    I would recommend this to a friend