Customer Ratings & Reviews
- Model:
- OLED77C3PUA
- SKU:
- 6535930
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are pleased with the picture quality, color accuracy, and ease of use of the 77" Class C3 Series OLED evo 4K UHD Smart webOS TV (2023). Many appreciate the vibrant colors, deep blacks, and high contrast offered by the OLED technology, along with the sleek design. However, some users expressed concerns about the remote control and potential for burn-in. The user interface also received mixed feedback.
This summary was generated by AI based on customer reviews.
After 1 year and 1 day won’t turn on!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this tv (5 stars!!) but litterally I bought it last Jan 30th and exactly 1 year and 1 day later it won’t turn on no more the screen is just black!
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best best buy guy or products, we have bought 30 cuft Samsung refrigerator and 77” LG Oled tv with super speakers
I would recommend this to a friend- Pros mentioned:Picture quality
Fesor space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture. And size it just perfect for my space.
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a difficult installation for just one person however once it’s up, it’s all worth it
I would recommend this to a friendI very happy to bye at bestbye store
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is good and service all to good the service person helps me so much I am very much happy as of now
I would recommend this to a friendVery professional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good they were on time. They even done some things unexpectedly, but they’re very very professional. I like the service very good.
I would recommend this to a friendGreat install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two installers came on time and quickly installed my TV. Then they sat down with me and helped me program it. I would have been lost without their help.
I would recommend this to a friendNew LG 77 OLED install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.James and Ryan did an outstanding job of installation and showing me how the new system worked.
I would recommend this to a friendGreat Update
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OLED is a great update over the Samsung Q8 that I have had for nearly 4 years. Great color gamut and depth.
I would recommend this to a friendGreat experience
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The associates were kind and very helpful and describing the differences in the TVs
I would recommend this to a friendC3
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable TV and a great value! No complaints, delivery was perfect as well
I would recommend this to a friendBest product LG Ole
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and all thanks for the Customer service It amazing. And for the product it's the best I, am very happy thank you again
I would recommend this to a friendDisappointed
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely disappointed in Best Buy and their ‘customer service’. I purchased the my Best Buy total at the time I purchased this TV. As I was leaving with the TV the Best Buy associate at the door let me know to check back for when the TV goes on sale and that they would price match for me! I was like oh that’s great thank you! I bought the TV in April, seen it went on sale in July and tried reaching customer support through their website and was literally brushed off multiple times. They ended the chat or it conviently for them, disconnected. Once I was able to finally speak to someone he gave me a hard time because he said I was out side of the 90 days when it was literally just the difference of a few days. I told him I had been trying to reach customer service about getting the price match while within the 90 days and was blown off for a lack of better words. I begged and pleaded and literally got no where. Do not buy from Best Buy. I had gotten a credit card, the membership and have been a loyal customer of Best Buy and their products for more than 35 years. No more . The customers is always right, even when they are not but the thing was.. I wasn’t wrong, they were or atleast how they handled it was. I simply wanted them to honor their price match. I know they just don’t care about their customers because of the way they treated me and honestly it’s sad. Been a customer way to long just to be treated so poorly. It’s frustrating. I see the TV is once again on sale for the same exact price that I should have been price matched ! Isn’t that sweet!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, thank you for sharing your experience with us. We understand your situation, and with your experience with customer service that didn’t meet your expectations, especially after being a loyal Best Buy customer for so many years. We can imagine how the situation must be when a price match promise isn’t honored, especially after multiple attempts to resolve the issue.
For assistance with your price match request, we recommend reaching out to Best Buy directly. Their support team will be able to address the situation and help you with the price match. You can contact them here: Best Buy Support & Customer Service - https://www.bestbuy.com/support
If you have any questions or need assistance with your LG TV or any other products, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further and explore potential solutions. We appreciate your patience during this time and will work to resolve this for you as quickly as possible.
—Renzo
Overall Okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far good but still miss my samsung TV small remote.
I would recommend this to a friend- Pros mentioned:Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I'm a Samsung guy but you can't beat this new LG. It was almost half the price for the same thing in Samsung. Best bang for the buck by far. Crystal clear and bright highly recommend
I would recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendAmazing Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV ever.. I am very very Happy. I got this Oled TV
I would recommend this to a friend
Best tv I’ve had in years
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute love my lg me and my fiancé can’t get enough of it and are gonna be getting the same model for other rooms in our homw
I would recommend this to a friendLove my LG from BB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv at a great price. The best part was the Geek Squad installers who were amazing. Fast and efficient and saved me hours!
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, however our gal who assisted in the purchase was even better. Knowledgeable and very helpful.
I would recommend this to a friend