Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $1,896.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 811 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 811 reviews
  • Rated 5 out of 5 stars

    High quality products

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and very good customer service representatives!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great movie room T.V.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing t.v. We had it installed by best buy and they did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV not for Tech Savvy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. It is LG, what can I say. The only issue is with the color settings. Colors are hard to set as not everything is filmed in 4K yet. Also, set up is a bit complicated for someone that it is not tech savvy. Overall, great TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had nothing but trouble since we got this tv! First off, it took too long to have it delivered (2 weeks). The screen keeps going blank. Nothing helped through customer service. Finally a repairman came, “fixed” it, and it lasted a week and then continued the same problem. He came back again and says now that it’s the screen itself. Had to be ordered of course. He will come back a 3rd time to replace the screen whenever it arrives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Still blurry

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but , kinda burry at weird times even tho having an really expensive HDMI cable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv delivery and installation took too long

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great,but the delivery instalation took too long,but the installation guy were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! I would recommend grabbing this model over the new one to save a bit of money. The features are very similar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 77in oled

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff that set it up did a great job. My tv looked fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    some issues but minor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would have been helpful that the directv stream app is not available in their app store. you will need either fire stick or another device to watch, if your cable provider is directv stream.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stop! Best Buy is Terrible!! Go LG directly.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks!!! Best Buy is the worst. I have been using Best Buy before 2000 and considered one of their top tier customer groups, In the past 6 months I have dealt with absolute terrible service that has made me try to return entire orders. They cannot even deliver a tv correctly or even get a supervisor to fix a mistake. When you have managers tell a customer that Best Buy sucks and outsources terrible help, you know it is awful. Go directly to LG and buy the 77 inch C4 Smart TV directly. LG has better add-on warranties and installs that are cheaper!! Here is LG’s link: https://www.lg.com/us/tvs/lg-oled77c4pua-oled-4k-tv Be smart and stop shopping at Best Buy. I wish I was smarter. The 77 inch C4 eco Smart TV is great and the picture looks great for true movie quality viewing. But Best Buy will mess up the order and make you regret buying the tv. So skip the hassle and order directly from LG.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We're really glad to hear that you're enjoying the picture quality of the LG TV (OLED77C4PUA) model—it's a fantastic choice for movie-quality viewing! However, we understand your concern about your experience with Best Buy. We strive to provide exceptional services and ensure a smooth experience.

      If you ever decide to reach out for additional support or if you have any questions about your TV, please don’t hesitate to send us a private message on social media @LGUSSupport. We're always ready to assist and ensure your LG experience is nothing short of great. ^Juvy LG

  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Oled takes tv viewing to a whole nother level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will recommend

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product..it enhances your experience while watching game or a movie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST TV of 2024

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your time looking at Sony or Samsung. LG Oled evo C4 is the best price/quality tv you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys were very nice. Explained the set up process. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is good and very excellent video quality. Assembly was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent received tv yet but love best buys customer service!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking tv. The one issue i have is on side viewing angles there is a color shift to a greenish tint that my old lg cx didnt have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! A bit pricey but definitely worth it. Would highly recommend if you could.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La televisión que mi madre pudio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So beautiful present for my mom she is happy with her present

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Oled

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the buying experience was great! Delivery went smoothly.

    I would recommend this to a friend