Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $2,376.99
The comparable value price is $3,699.99

Customer reviews

Rating 4.9 out of 5 stars with 539 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 539 reviews
  • Rated 5 out of 5 stars

    AI Capabilities

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that TV has AI suggestions for quality of picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING AND BRILLIANT COLORS

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is yet another outstanding OLED tv by LG. The price right now is really affordable as well for such a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product & Service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, was reluctant at first but your sales staff made me feel comfortable & I wasn’t pressured.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Service from Best Buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Best Buy customer service not so much. Bought TV Nov 17. Best Buy to deliver Dec 3. On Dec 3, they brought wrong TV. Reschedule required…earliest date Dec 17. Called Best Buy to see if they could move this up. They hung up on me. Went back to store to setup my own pickup. Was told first that I had to return tv (I never got), refund (5 to 7 days to clear), and buy again ie have a double charge of $2000 plus on my card.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Michael. Thank you for sharing your experience with us. We understand your inquiry regarding the service and delivery experience with your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025).
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung person for 30yrs but wife talked to me to change to this LG and wow i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG C5 77"

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 77" LG C5 is a perfect TV. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV C5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service. Approachable staff and fast transactions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First time product was defectuoso

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen with problems when they deliver and i unhappy with the support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Beautiful picture crystal cleat and vibrant colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich b

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product have no complaints would buy lg again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was terrific. Professional, knowledgeable, respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Purchase! Really happy with the television!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronnie

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would highly recommend it to anyone looking for a good television?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV as a gift to a Greadchild's

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of theTV. The install is on Monday. I would recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the picture

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge upgrade for us. Coupled with the LG sound bar, hookup was automatic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Can See Clearly Now!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is so clear and big enough to be able to watch tv from another room. Enjoy watching football games on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and natural. Surround add on is worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Would recommend if you can find it on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all 3 consoles and they all look amazing on this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this purchase. Would recommend this tv!

    I would recommend this to a friend