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Customer Ratings & Reviews

Customer reviews

Rating 4.9 out of 5 stars with 680 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 680 reviews
  • Rated 4 out of 5 stars

    Beware of Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated it a five as the product was great. However the delivery and set up was not. Don’t let them set you up with a contracted delivery, demand the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice LG OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV - wow wow the best tv I have ever owned. LG did their thing with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is outstanding, ease of setting up is great with your cable service if needed. Highly recommended LG for TV's. Blows Samsung products out of the water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and soundbar were delivered and installed a week ago and we couldn't be better pleased. Excellent quality of picture. Sound is great. Service was excellent during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My feedback

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love picture quality except glares at daylight otherwise it's a beautiful set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buddy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Clear picture. Sounds great and im very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    John F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy the same tv again the people in the store were very helpful they recommended a LG speaker set that made the sound of the tv exceptionally good thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied wit Tv Thank you. Best Buy you have awesome products and geek squad instAllation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it when on sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good tv first time owning a OLED tv 10/10 would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG fan.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a really nice TV. I used to be a Sony person but after having (2) Sony Bravia eight OLED TVs have the exact same software issue. FYI Sony has told me they are aware of the issue between their TVs and Xfinity cable boxes. I switched to the LG C5 and I’ve had no issues at all. It is priced less then the Sony as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV/ Best Buy installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and clarity. Also very impressed with the Geek Squad installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and crystal clear. We are very happy with this LG TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LC C5 77

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks great.would recommend using with a soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tv with a great picture. Service insfallers were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This77 oled tv ig great movies are spectacular a must buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great picture/ some sound issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was delivered and mounted with no issues- It has a nice picture. we are still having some issues with sound and the sound bar - otherwise this would be a 5 star review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful screen, sound is great. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. Great product. I’ll definitely recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Product but Bad Company, LG.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV: gorgeous colors and 4k resolution. I did not like the fact that there were several legal agreements I had to accept before I could use the TV. These legal agreements included LGs right to sell what I was watching and other violations of privacy. In short great TV ruined by LGs need to profit by what I watch and what I search for on the Internet.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Gary. Thank you for sharing your experience with us regarding your LG - 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025). We understand your inquiry regarding the user agreements and the privacy settings of your new TV. Your feedback is important, and we want to ensure you feel comfortable and in control of your viewing experience.
      https://www.bestbuy.com/product/lg-77-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRLJ
      To manage your privacy preferences, you can go to Settings > All Settings > Support > Privacy & Terms > User Agreements, where you can choose to opt out of optional agreements such as Viewing Information, Interest-Based Advertisement, and Live Plus while still maintaining the core functions of your TV. For further assistance and any specific concerns you may have, please contact us on [email protected], and our team will be more than happy to assist you.

      —Renzo LG

  • Rated 5 out of 5 stars

    LG OLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! I love this TV. I’ve had it about two weeks. You definitely need two people to put it on the stand, but the color is absolutely amazing!

    I would recommend this to a friend
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