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Customer Ratings & Reviews

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The comparable value price is $3,699.99

Customer reviews

Rating 4.9 out of 5 stars with 616 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 77" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025) highly for its exceptional picture quality, with users describing it as beautiful, crisp, and clear, and also appreciate the OLED quality and impressive black levels. The TV's brightness and size are also well-received, along with its smooth gaming performance on consoles like the XBOX Series X. However, some customers have expressed dissatisfaction with the remote control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 616 reviews
  • Pros mentioned:
    Brightness, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible picture and color. This is the first truly high end TV I've ever bought and WOW does it not disappoint. I can't emphasize enough how amazingly bright, yet still very natural looking the colors on this TV are and the OS for all the smart features and streaming services is the most intuitive and easy to use that I've personally used and it's such a drastic upgrade over our old Vizio M class 65" TV that it replaced. Definitely pair it with a good quality soundbar as none of these TV's have good audio that gives their incredible picture justice.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Oled quality, Picture quality

    Rated 5 out of 5 stars

    C5 is magic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The C5 is so nice. It’s not as pricey as the G series but it comes very close to reaching it. Regardless, it’s a very color rich tv with a lot of depth in the blacks and shadows. OLED is the only way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, if you see an issue with the image if you know what you're doing you can adjust it in the settings. The settings get extremely detailed, which is good if you want to home in the picture as perfect as you want. They also have a setting where you can pick the image in pictures for people who don't understand what they're changing in the settings. Only thing when you get a TV bigger than 65in when you're watching cable TV the best resolution you will be getting is 1080i or 720p. And when that happens you see problems with the image, that is not due to the TV it is due to the compressed resolution coming from your cable company. It's not very noticeable in smaller TVs but when you have a large TV you will notice the imperfections in your cable signal, and 720p on a large TV looks soft. But as I said earlier this has nothing to do with the quality of the TV. When you put 4K content on, and when Dolby Vision takes over the picture is flawless. I play x box 4k at 120 no blur everything perfect. Thought it was cool if I hit the settings button when the Xbox is on it will display my frames per second, and millisecond response at the bottom of the screen. Also like the hardback they put on this TV. You can push it against the wall without the TV bending. I have the LG 65-in C9 and it does not have a solid back like this. The Magic Remote has changed from the older LG Smart TVs, smaller and they took the number buttons away. I used that remote for my cable box as well so the buttons were nice, however you press a button and the numbers will pop up on the screen you can get to it that way. Thought it was weird at first but doesn't really seem to be an issue as time goes on. All in all great TV definitely recommend to anybody, only issue is that cable signal from the cable company, make sure you have the proper distance to sit from a large screen or you will definitely notice the imperfections in that cable signal.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Oled quality

    Rated 5 out of 5 stars

    Incredible TV! Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this tv. We had the 65” C2 and I wondered if I would notice a difference and I definitely do. This TV punches brighter and hits 144hz gaming which I utilize on my PC. Everything I put on this is beautiful. I love OLED because of its picture quality and it is plenty bright for me. In a dark room it is actually too bright. When it’s light outside, I have no problems seeing the image. It is a big glass mirror so looking at an angle, I see our Christmas tree. Perfect for gaming and movie watching! If you can afford it, I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    Great large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 77” TV. Not a huge critic but I wanted to be able to watch during the day, have good refresh rate, good darkness, and see a nice UI. The screen performs well in a room that faces west facing windows. Sports and movies are great to watch on TV. I really like the user interface. I haven’t used any of the AI features but know that they’re there. Recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The sweet spot of price and performance.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like every YouTube reviewer, I will attest that this is a beautiful picture, has great sound, is lightweight, and easy to setup. Just do all your preparation: Make sure you have good wifi coverage where you want to place it, plenty of space to unbox it, and a helper to work with. Watch several YouTube videos for help with settings and features, it helps a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    OLED AWESOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv ! It has such a clear picture even when the shades are open in the living room. We get lots of natural light and it doesn’t effect the tv at all. When watching tv at night in the dark the black is crisp. Before when watching a movie on my old tv if the scene was dark you couldn’t see what was going on at all. That is not the case anymore! I’m going to get one for my bedroom next.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LG OLED 77” C5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for larger walls, crystal clear picture, fair weight for the tv size.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    LG C5 REVIEW - IT'S AMAZING!

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV for my dad for christmas. While it is an expensive purchase, the 4K quality is worth every penny - I'd give it 6 stars if I could. The view angle on the TV is flipping awesome and the way it focuses on true, vibrant colors, real blacks and whites, is amazing. Yet another round of applause for LG!

    I would recommend this to a friend
  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome TV! Great for our mostly dark room. The colors and fine detail are amazing. It did take a little bit of trial and error to get a nice sound output with our soundbar. The "Magic" remote is fairly intuitive. We're now getting used to the Home menus, not as clean as our last smart TV. For being such a large TV, it takes up less total space on the stand than our last smaller TV. The LG channels are good enough.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Stunning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new C5 is an absolutely stunning TV. It produces a bright and vibrant image, and I am very pleased that I chose the C5 over the C4. The picture quality is noticeably brighter, and in my living room, which has two large windows, this TV delivers an amazing image without any issues. On a side note, I use a Sonos Arc paired with two Sonos Era 300 and two Sonos Subs for audio, so I can't tell you how well the built-in audio sounds. Sorry But I highly recommend this TV to anyone in the market for the best OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great! LG 77' C5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an old Samsung LCD TV. Got it delivered from the house, no issue. Not much to say, considering its a vast improvement compared to the old TV. Very bright and big. Was able to price check for a lower price, and got the warranty for extra insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect! Perfect picture, size and easy to operate. Edwin at the San Rafael store spent a good amount of time offering us all the options available and comparing the different brands. We are so happy with our purchase. Football has never looked so good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve spent a few months debating on what TV to get. Finally I settled on this one and am happy with the purchase. The picture quality is pretty awesome and just what I wanted for the basement rec room. The sound is great for my living space just out of the box. The interface and setup are pretty simple. The big drawback everyone mentions though is the “magic remote” . Really it’s the motion control that is a lil weird & clunky but it’s optional for the most part and it just takes a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 5 out of 5 stars

    LG C5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even had it a week but already loving the vibrant colors and black black! I was worried about the OLED not being bright enough in my living room with 2 large windows, but there is no problems. Great TV so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Excellent TV!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a Sony girl and I am so glad I made the switch to LG! My son always told me he loved his LG. I was happy with Sony but they always had quirks I had to figure out. So far this LG has been a breath of fresh air! The picture is so clear. I am streaming Apple TV and the quality is fantastic. When I watch some programs on regular channels it does pixelate, but thats from the shows broadcast I think. I have the 77” model. Streaming is easy to set up using the apps. When i purchased I asked alot of questions and here i found out the Sony was a 2024 model (sometimes they wont offer that info upfront), the LG was a 2025. Then the price was $600 cheaper, AND I got double cash back, 10%, in bonuses. So it was a no brainer to buy this. I am thrilled with the picture, the ease of setup, everything!! Its a fantastic tv!!!

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Picture quality

    Rated 4 out of 5 stars

    Good investment!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe I waited this long for the LG C5! Seriously, the picture is insane—blacks are truly black, and colors pop like crazy. Watching movies feels like a brand new experience, and gaming is silky smooth thanks to the 144Hz. It's the best TV I've ever owned, period. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Size Upgrade with Stunning Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this TV. The 77-inch size is the perfect upgrade from my previous setup and finally feels immersive without being overwhelming. The picture quality is outstanding—deep blacks, vibrant colors, and excellent contrast, especially in movies watched at night. I also use this TV with a PS5 Pro, and the gaming experience is on a completely different level. The smooth motion, low input lag, and overall clarity make games feel far more immersive and responsive. Whether you’re a gamer or someone who watches a lot of movies and shows, I highly recommend this TV. It delivers a premium experience in both gaming and home theater use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great new addition to ourhome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for our home. Quality is great!! Easy set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased with this purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a huge step up in picture quality for me. The LG WebOS does a great job of upscaling streamed content that is less than 4K. Images are crisp. Settings are easily modifiable to get the best result, although stock choices out of the box are very good.

    I would recommend this to a friend
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