The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-59 of 59 reviews
Rated 4 out of 5 stars
Lg tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good deal nice TV nice picture good song quality I recommend to buy
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the picture quality of this television, I'm fine with the so-so LG OS experience, but I have a serious issue with the built in WiFi. Most of the time, this television will not auto-connect to a saved network. I tried chatting with LG but no luck getting a real fix. I hate to add a streaming stick but the frustration of fighting with it to connect is starting to get to me. Unfortunate.
Hello there, BobbyA. Thank you for sharing your experience with us. We understand your inquiry regarding the motion performance during live sports on your LG - 83" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025). We understand that the picture quality for sports didn't meet your expectations compared to its performance with movies. To enhance your viewing experience, we suggest adjusting the "TruMotion" settings within the Picture options to "Smooth Movement" or "Selection" to better handle fast-paced action. https://www.bestbuy.com/product/lg-83-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZ7Y For further assistance and any specific concerns you may have, please contact us on [email protected]. We appreciate your patience. —Renzo
Rated 5 out of 5 stars
Tv 83 inches
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv!! Great definition!! Fast processor. Easy to installed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought and paid for one back in mid November, my order was delivered to the Brownsville store and when I arrived for my scheduled pick up, it had been sold! Ordered again, went today as scheduled, has not arrived! Not a happy camper!
Hi, Ernest. Thank you for reaching out and sharing your experience with your LG TV (OLED83B5PUA) model. We understand the importance of receiving your order as scheduled so you can enjoy your new product without delay.
Since delivery and pickup logistics are managed by the retailer, we recommend confirming the latest tracking details with the Brownsville store directly and checking the order status through Best Buy customer service at 888-237-8289. Once your TV arrives, you can find helpful setup and usage guides here: https://www.lg.com/us/support/product/lg-OLED83B5PUA.AUS. If you need further assistance after checking with the retailer, please send us an email at [email protected] so we can support you directly. ^Juvy
Rated 1 out of 5 stars
NOT Happy
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Speakers blown after 2 weeks. Must use sound system if I want to hear the TV. Best buy has no replacements and they'er not sure when LG will send more TVs.
Hi, there. Thank you for reaching out. We understand how important it is for your new LG TV (OLED83B5PUA) model to deliver great sound right out of the box, and we appreciate you sharing what happened with the speakers failing so quickly and the difficulty getting a replacement from Best Buy.
One helpful step you can try—if you still have the unit—is checking Sound Output → Internal TV Speaker in the audio settings to confirm the TV isn’t defaulting to an external device or an audio processing mode that could mute or distort the speakers. More guidance here: https://www.lg.com/us/support/product/lg-OLED83B5PUA.AUS. We’d be glad to take a closer look into this situation for you and explore what options may be available. Please send us an email at [email protected] so we can assist you directly. ^Juvy
Rated 1 out of 5 stars
Worst tv ever
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased this tv because it was on sale. The tv stopped working after an hour Best Buy installed it. Last time I buy LG, I should have paid the extra money for the Samsung tv :/
Hi, Matthew. Thank you for sharing your experience with the LG TV (OLED83B5PUA) model. We’re glad you chose LG for your home entertainment setup, and we’d like to help get things back on track.
If your TV stopped working shortly after installation, we recommend performing a power cycle: unplug the TV from the wall outlet for about 60 seconds, then plug it back in and power it on. If the screen remains unresponsive, try pressing and holding the power button on the remote for 10 seconds to reset the unit. You can also visit https://www.lg.com/us/support/help-library/lg-tv-why-does-my-tv-have-no-power--1441914332865OLT for troubleshooting steps tailored to your model. If you’d like further assistance, feel free to email us at [email protected]. We’re here to help. ^Juvy
Rated 5 out of 5 stars
Tv is spectacular…
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Picture quality is rich and bright; and the blacks are dark. Great TV, and the installation was quick as well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Deluvery was right on time. Both driver and passenger PJ were very professional. Knew mission of what I wanted and proceded to do more than what I was looking for. Measured the cabinet under the wall mounted TV to make sure it was centered. Went over how high we wanted to mount TV. Showed us exact height. Went over all my options and when they left I could do everything I wanted and needed for channels. Cleaned up all the waste. PJ even put ties on excess cord for easy cleaning. To say the least we were totally satisfied. Ralph Peterman/Mary Jo Peterman
This reviewer received promo considerations or sweepstakes entry for writing a review.
LG makes some of the best OLED TV’s. Picture is great with deep blacks. Watching video in HDR or 4K looks amazing. I own several OLED and will continue buying LG.