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Customer Ratings & Reviews

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Customer reviews

Rating 4 out of 5 stars with 47 reviews

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Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers praise the 86" Class 83 Series QNED Mini-LED 4K UHD Smart webOS TV for its exceptional picture quality and brilliant colors. They rave about the amazing picture and sound quality, calling it "great" and "awesome." However, some customers have experienced issues with the backlight being incorrect from day one.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV. heavy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has a Great presents as well as picture! It is incredibly heavy we needed to buy a strong, Mount.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    You cannot be watching this TV from an angle

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my TV over six months now And I like the color I just wish it had more viewing angles. I should've spent a little bit more money so that I would have a better view at different angles because having an 86 inch TV and only be able to look at it directly is only good for a few of the people in the room.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    LG MiniLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and clarify with 86" 83 series QNED MiniLED.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed buyer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed with the purchase of this TV. It had a smoky/cloudy grid, which you notice when it’s showing a clear blue sky. From what I looked up the issue is called DSE (dirty screen effect). Not only that but during movies in dark scenes there’s like a black blob in the dark scenes. Also a foggy look on the screen with lights at the bottom of the screen which makes it hard to enjoy a movie. I will post the pictures. The only way to watch a movie is in standard view mode. Couldn’t put cinema n especially filmmaker mode. That’s when the picture was so bad. I don’t know if it was only my tv but it made me hesitant to replace it with another of the same model. Also I went to the LG site and they don’t even have this model, the 83 series on their site. They only have the 80 and 85 series. I picked the 80. Let’s see how it goes.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86” QNED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great no complaints Great picture quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blooming problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major blooming problems in darker scenes. Was happy to return it within a days.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there! It's unfortunate that the LG - 86" Class 83 Series QNED Mini-LED 4K UHD Smart webOS TV fell short of your expectations. We value your input and invite you to share it on our LG feedback page, https://www.lg.com/us/support/feedback, so that our product development and customer service teams can improve in the future. ~Rita LG

  • Rated 1 out of 5 stars

    Avoid this tv at all costs.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awful! The banding on this is worse than the first one I had. It’s like they just slapped this thing together slipped the quality assurance to make a quick buck. Do not buy!!!!! Dirty screen effect and banding issues unlike anything I have ever seen.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, We hate to hear you are dissatisfied with your unit's performance. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. We will share this with our research and development teams for future improvements.please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience.^Vanessa LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Only day 2 but so far I’m loving it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally searched all over for the 86 inch version. Drove an hour away in to a city because they were the only store that had one. It was open box with Best Buy’s “excellent” rating. Nobody in the store even knew they had it. One kid went out of his way to look all over the warehouse I wish I remembered his name and could give him a review. Anyway, he found it and it was returned in the box basically brand new. I got it for under $1500. I have a very bright room with a window on the wall directly across from my tv, so I needed a tv that was good in a bright room. It’s 11AM not a cloud in the sky and the picture is flawless. Best picture on a tv that I’ve ever owned. The remote control takes some getting used to and had me throwing a few F words around at first but I’m already getting used to and it’s growing on me. The sound is really good, but I haven’t set my surround sound up yet so I don’t know how difficult that will be. The“picture” Home Screen was a nice surprise for my wife. Again it’s only day 2 but so far this is the best tv I’ve ever owned. Very happy with my purchase and extremely grateful for that kid at Best Buy that went on a mission to find this tv in the warehouse.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    All I can say is "Holy Cow"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is "Holy Cow" this TV is huge and the picture is unbelievable. The 4K is spectacular and the Black is extremely Black!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great if you don’t have spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. The brights are bright and so big. Love the features but only disappointment was that is not compatible with spectrum. Had to go Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    BRIAN S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THIS TV FOR ABOUT 2 AND A HALF WEEKS NOW WHEN I FIRST HOOKED IT UP TO MY CABLE THE PICTURE WAS KIND OF FUZZY AND THE COLOR WAS DULL,MY OLD TV WAS HOOKED UP BY COAXIAL CONNECTION I USED THIS CONNECTION INITIALLY . I CHANGED TO HDMI CONNECTION AND EVERYTHING WAS AS IT SHOULD BE .THE PICTURE AND COLOR ARE CLEAR AND SHARP.I HAVE NO COMPLAINTS EXCELLENT TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a steal. The picture is amazing. There are other TV's in the 85" range that are a little less $$ (maybe $300 less) but the tech in the screen, the processor, the back lighting and other things don't come close.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture even when watching cable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TCL '85 QLED but was not happy with it so I returned it and upgraded to this model. I immediately saw a difference in picture quality. I was told the mini leds make a difference and it does. Watching football on this tv was much better than the TCL. It might also be because of the 120 refresh rate compared to the 60. Much brighter picture especially when watching something in 4K. Crystal clear and not grainy. Even in action sequences. I watch a lot of cable and even though cable tv doesn't use 4K, the picture is still an improvement. We also got a sound bar with speakers that make my living room sound like an actual movie theater. Won't be looking for another TV for many years now.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Qned 86" tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Crisp colors, fast processing, great sound. Cant ask for much more.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Thank you for sharing your review of the LG QNED 4K UHD TV! We're so pleased to hear that you're loving its great picture, seamless processor, and sound quality. It's fantastic that the TV serves its purpose and meets your needs. Thank you for choosing LG, and we appreciate your support! ~Bridge. LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No regrets here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great price for the size! Would recommend for bigger living rooms, mounted it and it’s perfect for hosting all the big sports events.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great upgrade from our 55" Bravia.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still are learning all the things this tv can do. Or room is a bright room with high a high ceiling. The picture j is crisp and clear from all viewing angles. The ability to quick change the video settings according to what you are watching is very nice. We will continue to find new things as the days go on, but we are enjoying the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Need another one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with a lot of features Wish it was on sale for a wonderful buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first time buying a high end tv, usually we get cought up in what kkind of deal we can get. too a chance this tv is just amazing. one side note tho there was a few times where the picture would turn to solid colors. i hope that doesnt t urn into a issue

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us, as they will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call our Customer Service at (800) 243-0000. Thank you, Tanisha. LG

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86” 83 series QNED LG TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the tv from Best Buy in Kohler. Got a great deal and the picture and sound quality is amazing. The magic wand remote is nice too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a massive upgrade from our 55 that we had. The kids and grandkids love it. They think they are at a movie theater!

    I would recommend this to a friend
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