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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 58 reviews

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79%
would recommend
to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished BP350 Blu-ray player for its affordability, excellent picture quality, and ease of use. Many appreciate its streaming capabilities and convenient Wi-Fi connectivity. However, some users experienced occasional performance issues, such as freezing or the need for resets. A few also noted that the remote control could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 58 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Inexpensive blu ray player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a lot of refurbished products. Most times they work as designed. You always have to test out all features as one reason the product is sent back is that there is one function that doesn't work and is not tested when it is returned. That said, so far this unit works well. I always stop a dvd part way thru and turn off the unit. This unit like others sometimes looses where it left off. So you have to mark down the elapsed time. Just make sure you run thru all the options before the warranttee runs out and some failures don't occur immediately. For the price, it is a great player. I don't need UHD, as I don't have any UHD dvds so it's not worth paying a premium for something I won't use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - but hard for Harmony remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since having an LG TV, though it would be great to have the LG blu-ray as well. When I sync my Harmony remote with my LG tv, LG blu-ray and different manufacturer for my sound bar, the volume doesn't stay with the sound bar, want to go with the TV. Found that to be odd, and I don't want to buy a new sound bar.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this model “open box”, so the price was good. I only play movie cd’s, I don’t have any blue ray disks. Have hade some issues with the unit responding to the remote, bot overall it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy operation, setup and all for a great price. Sleek and small too. With great optional app uses too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LG Makes Great Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was upgrading my entertainment system, and was reluctant to get a BluRay player, but I decided to go all in. I am quite certain I am not using all of the features on this player, but for just playing BluRay DVD's it is great. Easy to set up, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Functional for what it's worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This blu-ray player shows clearly. The remote is extremely small & the preloaded icons such as Netflix are difficult to navigate. It constantly asks you to reconnect to the Internet which is irritating. As I stated in the title, it's functional for what it's worth. I probably wouldn't recommend this to a friend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this DVD player. Blu ray and regular dvd’s are upscaled to 2160p. 4k discs look amazing. It’s quiet and loads quickly. I love the matte finish too. Streaming apps are somewhat meager but I don’t use this player for streaming. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Does everything a smart BluRay player should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with the video performance, as well as the compact size of the unit. Also like the fact that the remote links to my LG TV as well. Can't go wrong with the price either!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A refurb that worked wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in an effort to force my girlfriend into the modern era of home theater. Since she was skeptical of Blu Ray and still thinks VHS has some magic about them, I wasn’t going to go all out and get a top of the line model when a run-of-the-mill would do. Do my surprise the well-priced refurb worked very well without any complaints and even featured wireless networking capability for apps such as Netflix. It is old and a bit slow, but it meets the mark for an entry level device that can read Blu Ray discs.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Streaming

    Rated 5 out of 5 stars

    It does what it's supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays our movies and streams videos from netflix etc. It does exactly what it was purchased for, and for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Refurbished Blu-Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was going to buy a new one - but the refurbished one was less expensive. Works well! - as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a low cost blu Ray player that also upsacales regular DVD. This product meets this definition. It plays blu Ray discs nicely and has been dependable. There are other added features and apps but I haven't explored them yet. If you're looking a dependable player at a budget, this one meets the criteria.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product, easy to set up WiFi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone reviewed this and insisted fervently that it did not have MLB.tv on it as an app. Not only does it have the above but many other apps and the response time is great, especially given it is over Wifi. The Picture is superb, Great Purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    Great bluray player!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design, plays very well, remote works well too for streaming features, very good buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already had one. For the price of a refurbished one. Decided to get three more. Now all the blue rays o In the house are the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicely priced, works well, easy to navigate. Quick delivery

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never do I buy refurbished items but this I couldn't turn down for the price. It works great have had no problems.

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 4 out of 5 stars

    Decent Streaming Blu-Ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as quick or reliable as the Sony Streaming Blu-Ray we have on another TV but it works pretty well

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow load time but great picture. For this price i would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Dvd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DVD player very nice and priced just right. Good investment

    I would recommend this to a friend
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