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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 58 reviews

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79%
would recommend
to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished BP350 Blu-ray player for its affordability, excellent picture quality, and ease of use. Many appreciate its streaming capabilities and convenient Wi-Fi connectivity. However, some users experienced occasional performance issues, such as freezing or the need for resets. A few also noted that the remote control could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 58 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this blue ray player to match all my electronics and for the price. I am very pleased with the product, it has excellent picture quality and I would know that it was refurbished had it not said it on the packaging. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Great dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a DVD player for our camper. The fist one we received wouldn’t even turn on. Returned to the store with no problem and they had another sent to home. Would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a refurbished LG blueray player. It is in excellent condition and functions great!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    LG Refurbished BLUE RAY DVD PLAYER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this is a Refurbished blue ray DVD PLAYER, this product works great would of never have known it was Refurbished, and Best Buy had it for a great price:)

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Old one quit working. Replaced with a refurb.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old blue ray, same model, quit working. Tried tech support, nothing worked and out of warranty. Found this on BB refurb site fo $30. Works great and I have a spare remote and HDMI cable!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Is a decent blu Ray player for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not have web browser just a few different apps you could download onto it. My biggest complaint is you have to make sure you are pointing the remote directly at the player for it to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not know does work I spend 3 hour working on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not know does work I spend 3 hour working on it on 2 different TV with 2 different internet and still doesn't work. Maybe the geek team should test it a little more carefully. Now I have to waste 2 more hours to return it or pay for shipping. Oh yeah I ripe my new jeans trying to plug and unplug the unit 50 times that's another $60 I lost some deal I got

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for your review. For best assistance with your inquiry, we recommend reaching out to Best Buy directly. Their phone number is 1-888-BEST BUY (1-888-237-8289). ^CP LG

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent and like new performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can's say enough about this unit. I was looking for an LG unit as we have an LG TV. I founded by chance on the refurb and bought it. Excellent choice at an incredible price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about buying a refurbished Blu-Ray player, but so far, so good. Got it today, and it was really easy to set up. I’m happy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully, no issues, good price. I only wish it had a time counter on it but that’s not much of an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better thank I expected, still runs great. Plays dvds in excellent picture quality! Very happy with this player

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Player stop working would no longer play disc. I wouldn't recommend this player to others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished? No way!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks and works brand new for a refurbished item! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I bought a refurbished item. Works like it Should. No issues

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little weary of purchasing refurbished but so far it works perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great player...only had a couple issues with it not playing sound on discs!!

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Cheap smart blue ray

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok but needs to be reset by unplugging it frequently because it freezes up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Suits my needs perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice condition for a refurbished item and it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Blue-Ray player has exceeded my expectations. Great price also!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok blue ray player

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok blue ray player. Still works but limited functions

    I would recommend this to a friend
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