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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 2975 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the sound quality, battery life, and ease of use of the Tone Ultra Wireless Stereo Headset. Many also appreciate the lightweight design and comfortable fit of the earbuds. However, some users reported issues with the range and connectivity of the headset. A few customers also noted that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,975 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love the convenience of this headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice headset. I bought it by recommendation from my daughter. It is very clear and convenient for learning a new language without disturbing those around you. The call quality is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use light weight clear sound great unit better then my first LG set. But but extended insurance the wires are very , delicate and break easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LG wireless stereo headset is the bestselling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless LG headset is a great product which has a contoured fit and the audio is extraordinary that provides a clear understanding when listening to music or talking on I enjoy LG wireless headset.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LG Tone! Best bluetooth I've owned as far as reception, no dropped calls, and overall durability is concerned. I enjoy the now retractable ear buds and the equalizer boost is cool too. This is my third one in six years. Each one lasts me about 2 years, which is great considering the price under $100. If you buy one get the warranty on it as you may use it. The reason each wears out is the same: the wires attached to the earbud eventually wear thin until connectivity is lost. However, I have had other bluetooths that latch onto the ear and each of those had either poor reception, dropped calls, or short battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds

    Rated 5 out of 5 stars

    Great Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the retractable ear buds and the style. Thx

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Bluetooth I ever purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I ever purchase I totally recommended very comfortable I use in my work place also while I riding mi bicycle best speaker sound very clear when you speak in your phone totally recommend .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love not having to wear something in my ear all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Cons mentioned:
    Range

    Rated 4 out of 5 stars

    Great headset, poor range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second set of an LG headset, the first being the LG-730. I really like the retractable feature of the ear buds as the little plastic collars on the 730 which held the wires to the neckband would always break and/or disappear. The sound of music is rich with great bass and mids and the clarity of audio on phone calls is excellent. Being able to go forward or backward on my music tracks or changing the volume by simply toggling a switch on the headset is very convenient. The microphone transmits my voice clearly and I've never had a complaint from the other person on the call, even while walking outside on windy days. As with the LG-730, the fit is extremely comfortable and many times I've even forgotten that I had them on. I've never had a concern that they may inadvertently slide off of my neck, as they feel very secure. If I'm in a meeting and the phone is on silent mode, the vibrating feature on the band around my neck is a great attention getter that I have a call coming in without alerting anyone else around me. The battery life on this headset is amazing, with only a short recharge period necessary! The only complaint that I have, is that the range on this headset is poor. LG advertises that you can be up to 30' away from your phone and still use all the features of this headset but at times it seems like less. If you do go too far away from your phone, the vibrate feature will buzz several times indicating that you're out of range, so at least you're warned. Overall, I really like this headset but just keep in mind that you can't stray too far from your phone. If you keep it in your pocket or nearby you at all times, you'll never have a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Should have a work out setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can here the headphones great in my house.....in the gym not so much make a little more power!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I always have it with me all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will continue buy the items again for my friends birthday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for listening to devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions as advertised. Pleased with results. Very functional

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Earbuds, Ease of use

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! They are very lightweight, I wear them all day and can't even tell they're on. The battery last forever! They are easy to set up, they have awesome sound, the phone feature works like a dream. The best part is the ear buds are retractable. Nothing hanging off getting in the way, it's all compact and self contained

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Earbuds, Sound quality

    Rated 4 out of 5 stars

    Lg tone Ultra wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owners several LG wireless the LG HBS 770 was by far the best one LG has ever brought out . Sound good ; noise cancelation very good and battery life excellent . Battery life on the LG770 was up to 22 hrs consecutive music tuning .Earbuds magnetic lg 810 -don't buy it !! Now The Ultra tone(which is the one I am reviewing now ) has a speaker phone feature which is a great feature . Sound quality is great ; noise canelation Media ok and the battery life is about 12-13 hrs consecutive music running . The Ultra tone has a comfortable fit however the earbuds are not magnetic. So if you are debating to buy new headphones I say you want be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Sounds great, offers just enough extra control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using the LG Tone Ultra now for a few weeks and am still happy with the purchase. I have used it during exercise, travel and just general listening. Great sounding! Good fit and surprisingly light given it's size. Battery lasts a long time. The additional controls and vibration if a call or other alert has been a benefit. Paired with a Galaxy S6, the auto text to voice playback has been welcome. The retractors for the earbuds seem to work well, just hope they stand up over time. Wish the length of cable for the earbuds was just an inch or two longer. It hasn't been an issue, but for some it may be something to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Earbuds, Sound quality

    Rated 5 out of 5 stars

    This is the one I should have brought first

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in every way. Sound, call quality, fit, controls, battery life. Love the retractable earbuds. So light you forget you have them on. I brought several budget headphones and none of them come close.

    I would recommend this to a friend
  • Pros mentioned:
    Earbuds, Sound quality, Weight
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome blue tooth head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product highly recommend this for hands free phone calls and listing to some music; although it is more geared towards the phone calls aspect, the music aspect is very clear but lacks a little in the base department. Superb product. Very lite weight and extremely comfortable you forget your wearing them after about 2 minutes of putting them on, and the retractable ear buds are super convenient. Definitely worth the money. I am on my second pair now. I liked the first pair so much I bought the second pair to replace them after the first pair wore out from tons and tons of use. They get my two thumbs up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not a good thing to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told it was lot better when I got the one before and will lose sound. I got it knowing it will be good but it's voice dropped were it is heard to hear in less then 2 months the company told me to see you you told me to see the company. I gues I trusted you for a long time. I will not trust any thing I buy from you again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several pair and different models of the LG Tone's over the last few years. 750, 760, 800, 810 I have worn one pair or another pretty much daily for over 2 years. Here are my thoughts regarding this model mostly, but having these in general also. This is my favorite so far. (model 810) PROS: The buttons are well placed, and work great. Sound is excellent (make sure your earbuds are sealed) Microphone picks up your voice well, unless you have it under your collar or under a hoodie, etc. Battery life is great. Retractable cords on earbuds. Nice looking. Light weight. Hold up well to my very sweaty workouts. Handy for when you are in a loud situation and just want something in your ears to muffle sound. Traffic, fire drills at work (ha ha) ex-wife, mother in law, etc. CONS: Once in a while if I have my phone in my back pocket and bend over, it will lose connection for a few seconds or become choppy. Not bad though and reconnects pretty quickly. The mic is sensitive and loud noises will go through to the other party on the phone. In a noisy environment, speech to text is hard to use. You need to place the mic right up to your mouth and speak slowly. Works pretty good in a quiet environment though. Cords are harder to retract if outside in really cold weather, but not horrible....you just have to give them a little finesse. I have a fairly large neck, and these tend to hug around it. On the positive side, it keeps my shirt collars together, but with no collar I'd prefer it not quite so hugging. Maybe it just loves me lol. (The model 750's were looser, but I don't like the buttons on that model) I have to be picky here to find any cons at all. OVERALL: The price was great and this is an excellent set of earbuds with great sound. I use them daily, when I don't have them I miss them in several ways. Lastly,....the range?.....hmmm.... it's actually pretty good. I can get a room or two away, but if you get very far it will become choppy or sound like R2D2 ..only in a very angry way. ----But, as an added bonus---- if you have them turned on and paired to your phone...and you leave your phone somewhere it will warn you that you are out of range and you can go back and get it. It's saved me from leaving my phone in Menards and other places. So it's MORE than paid for itself many times over. I love these things and use them all the time in several ways.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First headset for me and had them figured out in no time. Super easy to connect to my iPod touch. Worked with iPod 25-30 feet away. Tells you battery full or battery medium. Lasts me 2 or 3 days before needing charging but I only use it a few hours a day. Sounds great, controls are easy, buds stay put. Have enjoyed them daily for a few months with no problems. I'm sure you could spend a ton more but these lg buds work great. I like how they retract back into headset when not in use. Stays put around your neck, barely notice them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality

    Rated 4 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is lightweight and easy to use. Battery life is good and recharges in a couple of hours. Music and e-books sound equally good.

    I would recommend this to a friend
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