Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 7326 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the G502 HERO SE Wired Optical Gaming Mouse, highlighting its comfortable feel, customizable buttons, adjustable DPI, and controllable RGB lighting. Many appreciate the weight and responsiveness of the mouse, as well as the functionality of the scroll wheel and the capabilities of the software. Some customers feel the size is small, while others prefer this wired option over wireless alternatives.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 7,326 reviews
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Great value for intermediate gamers

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. There are just enough buttons to program for my use and the extra weights make this mouse a great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for big hands

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has weights for you to change it’s mobility and for me that really helps

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your positive feedback! We're glad to hear that the adjustable weights are a helpful feature for you.

  • Rated 5 out of 5 stars

    Best video game mouse

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a mouse for my video game laptop. Read a lot of reviews and decided this best one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adjustable mouse with weights

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple of these already, they are amazing mouses! Programmable optional buttons and use them for everyday things.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth it

    |
    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic mouse. You open it and you’re ready. It’s that easy. I have big hands and I enjoy the shape of this mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on customer service and a great mouse!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible mouse honestly and costumer Service was great!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the G502 HERO! It's built for high performance, and hearing you mention our customer service is fantastic news too. Thanks for choosing Logitech!

  • Rated 5 out of 5 stars

    Best Gaming mouse that money can buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gaming mouse. Comes with multiple buttons that can be assigned to different DPIs and has steady aims because of weight distribution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from my previous logitech mouse. Easily programmable and like the rgb syncing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to set up and great value and sharp looking to boot!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mouse. I got it to replace my old mouse and I am very happy with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming mouse best value for black one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew wanted it for Christmas and it was $50 Cheaper at Best Buy then anywhere else! Another win for best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson already had a mouse, but he wanted this one and used his own money to buy it. He said he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent upgrade from razer mamba elite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great, down to the ergonomic design, the weight system, and the sniper button is definitely cool. Would recommend anyone to get this when you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great i like so much perfect to play pc games all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hero gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s great but the thing I don’t like is that the curser moves a bit to fast, probably because I’m not exactly used to it yet. But overall, It’s great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mouse review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse, last one had the laser die. The wire on this one isn't braided anymore, but it's less stiff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really comfy mouse

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great on my hand and the bottons and aweosme!

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Comfort, Weight
    Best Buy Employee

    Rated 5 out of 5 stars

    Still the best wired gaming mouse out there

    |
    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 HERO is an absolute classic for a reason. The sensor is super precise, tracking is flawless, and the adjustable DPI makes it great for everything from FPS to casual use. I really like the customizable weights—it lets you fine-tune the feel exactly how you want. The buttons are responsive, well-placed, and the scroll wheel with free-spin mode is a game changer for productivity too. Comfortable for long sessions and built like a tank, this mouse easily outperforms others at the same price point.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your amazing feedback! We’re thrilled to hear that the Logitech G502 HERO continues to deliver the precision, comfort, and performance you expect. Your detailed insight and enthusiasm mean a lot to us—we truly appreciate your trust and support for our products! Logitech

  • Rated 5 out of 5 stars

    Best gaming mouse

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming mouse. Customizable keys and performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse. Replaced this old thing. Big step up. Game changer

    I would recommend this to a friend
Sponsored