Customer Ratings & Reviews

Purchased the Logitech Harmony One Universal Remote for my wife in December of '09. Was very disappointed in the design and software, returned it. Was skeptical in purchasing the Ultimate Home. What a surprise, the display and software is phenomenal. All my equipment was on their web site. You can easily program buttons on the remote. My wife is very pleased with the one button turning on or off. Thinking of getting one for myself.

Major refinements make this a practical remote for daily use. Summary: Plusses: 1- Feel in your hand is superb, with a grippy back, it does not slip out of your hand 2-Good color screen resolution 3-Programmable hard buttons for most functions 4- Dependable: Once programmed, it works consistently 5-Backlit buttons are very easy to read 6- Haptic Feedback with various levels is extremely user friendly 7- App also allows iPad & iPhone control, but the remove is so comfortable in your hand, I use the remote every time 8- Very intuitive, easy to program 9- Pre-loaded graphics including Network & Home Automation Icons are excellent 10- Home automation control of Honeywell, Hue Lighting & many others is a big plus Minusses: 1- Screen is not scratch resistant (plastic) 2- If you accidentally bump the screen with your finger, you will activate the function you touched. Screen is very sensitive Conclusion: Minuses are not sufficient to lose a point. 5 Stars!! Excellent Product!!

Purchased the harmony one thinking it worked with your voice, but come to find out I had the wrong one... so I had to go back for an exchange.... and in a way lucky I did... because the harmony home hub comes with the remote and the hub and it was 80 bucks less. So now I got what i wanted and for much less. Now on the product... I absolutely love it.. you can use the remote without even pointing at the system, you can use your phone with the app, n your voice...I use my google assistance on my phone though. I don't own a Alexa.. but maybe soon..if you have a entertainment system this is definitely worth it. I used to own the harmony 650. Which I now use in my bedroom. I really didn't have any issues setting up, little minor setbacks setting up the Xbox to be controlled by the harmony, but I eventually got it.. you do need a little patience depending on the activity you are trying to set up... but once it is set up.. you will love it, and can put away all those other remotes.. btw, I also control my AC with the harmony.

We had an older model Harmony Remote which was great, so it was a "no brainer" to purchase a new one to go alng with our new Sony Smart TV.

Satisfied with how Harmony coordinates the Receiver, Xfinity, DVD BlueRay.

My old Harmony remote succumbed to my 1 year old's juice bottle, so I out of need I needed to purchase a new remote. I've been a Harmony remote owner for many years due to the ease of incorporating many home theater components. Most recently the biggest challenge has been trying to consolidate Xbox One functionality with Comcast DVR. Prior to purchasing this remote I was forced to use separate remotes to control either the Xbox or DVR - I always had about 80% functionality overlap between the two ecosystems but never fully 100% - making it annoying when you had to search for the 'other' remote to do something. I purchased this new unit in hopes of finally using one remote to rule everything. I'm happy to say that I am able to once again control everything with a single remote - although not totally seamlessly. Essentially I had to setup two separate activities on my remote - one for TV and one for Xbox One. This works pretty well to be honest - but took some setup time to figure out all the correct settings so you don't power anything down when switching activities. Now if I want to go search for a movie or run an app on Xbox One I do not need to search for a controller. In terms of the remote design it's nice but not perfect. They moved the rewind/play/fast forward buttons to the top of the remote which I am not a fan of - especially since the power button is right next to the rewind button, sometimes leading to an errant power down of everything when you were just trying to rewind the DVR a bit. The touch screen could use an improvement in sensitivity since I sometimes press a button on the screen and it doesn't register. There have been a few minor bugs now and then that are slowly being addressed by firmware updates. About 95% of the time the remote works perfectly, but it's that 5% of the time when you are trying to fast forward and then play...and it just keeps going despite you furiously pressing the button. Then it will return back to normal the next time you try. Overall I would recommend this remote - especially to anyone that is frustrated with managing multiple remotes with other components and Xbox One.

I owned a Harmony One remote previous to this one so I had familiarity with the overall configuration of Harmony remotes. If you have never owned one, there is a slight learning curve, but the new remotes have made it much easier to pick up than older models. If you have 3-6 remotes for your home entertainment setup this device is integral for convenient control. It also allows connectivity to your home automation system if you have a need. With the Harmony Hub the remote doesn't connect directly to your devices, but rather through the hub and then to your devices (through Bluetooth & wired IR blasters if you have them hooked up). The benefit to this is you need not point your remote at the device(s) you are controlling, making the experience more convenient. You can also control your Hub (and your devices) with the Harmony app on your tablet or smartphone. This is a very cool feature if you want to control your devices from a distance. Your mobile device can connect to the hub through the internet via the cloud making it possible to check the status of and control everything from anywhere. If you want a quality device that looks as good at is works, look no further. Don't spend more money on the Elite remote either - it don't do anything more than this model. They just had to charge more for the newest version of the remote. In my opinion it doesn't look as good either and the touchscreen placement isn't as hand friendly. I have owned Harmony remotes for almost 10 years and wouldn't ever go without one. The Harmony cloud saves all of your remote/device/activity settings so if you ever need to replace or upgrade your hardware your settings are seamlessly transferred to the new gear. Very cool.

I was shopping for a replacement remote for an older Harmony and discovered that Best Buy had a Harmony remote trade-in offer that would give me a $100 credit . That extra money enabled me to consider the Ultimate Home which I purchased. I have not been disappointed. I control a satelite dvr, an audio system, a Nintendo WII, and a blu ray player. All are attached to a Samsung smart tv which would rarely go to the correct input when I used the old Harmony remote ( a 659 model, I think). Now every activity selected with a home screen menu works perfectly with the remote or my Iphone or Ipad. Setup was fairly intuitive and was easier to work with on the Ipad. I haven't been able to get a smaller Dynex tv to work consistently with the remote yet but haven't given up yet. Overall, it has been very satisfying - especially for my wife who wants to watch tv without having to hassle with inputs, audio, etc.

Remote is working great. I didn't set it up, but very easy to use, and I've all ready made some adjustments which seem easy to do. Touch screen and touch feedback work great. Battery life can be a bit of an issue if you don't adjust the setting to take the backlight off after a short period of time. Has a ton of other components that can be tied into it. The phone app works great as well.

I have been a fan of harmony remotes for years now. This one is by far one of the best. I like the touch interface, and the minimalist look of the buttons is nice and sleek, but adds another layer of complexity for less tech savy customers, since it puts number keys on the screen, and not even the default screen. The customers that benefit most from these remotes are the elderly that have difficulties understanding which remote to use, and that "feature" makes it harder, not easier than other harmony versions. Another problem I have with it is its inability to tie into existing remote extenders. I had a situation where I needed to keep multiple Dish Hoppers in the same enclosure. They don't have the ability to have discrete IR remote codes, so the only way I was able to keep them from both responding to the same remote was to put the emitter from the harmony in a separate area with the sensor for the IR extender. This is not the most elegant solution, and it would have been better had the base worked with standard IR repeaters. Otherwise, the remote feels very comfortable in the hand. It programs as easily as could be imagined. It simplifies the task of running a lot of equipment tremendously, and it is nice to be able to update things using wifi. I highly recommend this remote. The problems I had are minor in the long run compared to the benefits.

I love this remote. I had the Harmony One for several years and totally loved it too, but it was looking a little worn and tired so I traded up and got the Elite. It works with all my stuff (I got a lot of stuff) and it even works with my Epson 5030BU projector. It also works with my PS4, except the PS4 has to be on for it to work. No worries, I walk up to my PS4 and touch it just the right way until it gets turned on, I can use the remote from then on. It comes in handy while watching movies. The buttons feel good with a nice click sensation when pressing them. I wish the color buttons were a little higher since some of my devices tend to use those a lot - I guess I could program the buttons to show on the touch screen, hmmm, I 'll have to try that today. Oh, and I can program the remote with my iPhone, iPad, Samsung tablet or my computer as long as the devices are all connected to the same wireless network. I can also use the iPhone, iPad or Samsung tablet as a remote, but I'm old and more accustomed to using the hand held remote. The touch screen works good and there's a little vibration when you press it or when you press a button - I think you can turn that off if you want. I haven't had a need to use the touch screen as a mouse so I can't comment on that, well, I could but I would be making it up. The IR blaster that's included with the Elite is AWESOME - I can control all my toys even with my big dog standing right in front of them. My one and only complaint is that the remote has a form fitted base. You have to put it in just the right way which is a little difficult in the dark. Yes, it's pricey, but as the saying goes - you get what you pay for. If this remote lasts as long as my last one, I will be thrilled - wait, I already am thrilled with this remote. I will be REALLY thrilled!

I bought this remote to replace my Harmony One, and while this remote is great, the One was pretty amazing. This remote had a bigger learning curve in setting up than previous harmony remotes, but after it was done the remote works perfectly. Having less buttons took some getting used to, but it has grown on me a lot. Having a hub allows me to use my iphone as a second remote, which is pretty cool, though it's less useful than the remote itself. It's a plus that the PS3 adapter is no longer necessary when using the hub. Battery life is shorter than I would like. The touch screen lights up a bit too easy, so that's likely what is draining the battery. To be fair, at least it charges fast.

Was a bit concerned given previous reviews with regards DirecTV DVR & without 'hard' skip button, but fast forward button can be easily re-programmed via intuitive MyHarmony. Traded in old Harmony One for $100 credit. PRO: No longer need to point remote at AV or TV. Very easy to setup and re-configure. Smart phone app...No need to search for remote between couch cushion. :) Nice charging dock. Firmware updates...Can also be a CON. Nice hi-res sensitive touch screen Remote can pause & play Windows media player, e.g. VLC. CON: Wifi drain battery faster Harmony One last more than a week Harmony Ultimate Home last about only 3-4 days. Firmware updates can be annoying when you just want to use the remote NOT as easy to replace re-chargeable battery.

I came from the Logitech Harmony One. The only reason i purchased this was they had a great deal on $100 off if you traded in an old Logitech. I had an 880 not in use, so i turned that one in. What a step up. I really didnt have the need from the RF but glad i got it. So much easier not having to directly point at the devices. Long range, very responsive. My only complaint is that the remote is a tad buggy. Will need to be reset and it will freeze and some things wont work. However, overall I can live with that as the remote is easy to use and feels great in the hand.

As you can see, I have to place the IR blaster in plain sight. It states you can place them behind cabinet doors, but it doesn't work. Also, you need to use both blasters. Often I have a problem beyond 6' with both blasters. As for the mobile app, it's useless. I find it really difficult to believe people claiming to replace their remote with this. You can't even customize the buttons and you have to scroll through 3 or 4 screens to perform a simple command. As you can see in the picture, if I simply want to surf the satellite guide, I (1) select the device or activity, then it takes me to page 3, then (2) I have to scroll to page 4, (3) press Guide, (4) scroll back to page 3, (5) scroll back to page 2, (6) use the direction or page up/down buttons to surf. If I need information, I have to (7) scroll forward to page 3, then (8) scroll forward to page 4, (9) select Info, then if I need to go back to the guide I have to (10) scroll back to page 3, (11) scroll back to page 2, (12) press Return, (13) and surf some more. Let's see, at least 13 steps. BUT, there's no Exit button to get out of the guide, so I'm stuck there! Useless; too much work and it's missing some buttons. As for the touch screen, you see need to look at it to know which button to press. Sure there's vibration after to press the button, but you can't feel for the button before you press it. Then you have to scroll a million pages up/down to find your desired command. With the old 880/890 you can scroll left and right to get to the desired screen which then holds 6 commands. It's more efficient, and you can feel for the buttons.

I was specifically looking for a remote that would control my television in the living room via IR and all my A/V components in a closet under the stairs wirelessly. While none of the documentation states it, this remote will do it. After talking with Harmony support before purchasing it, they explained that you just have to configure the remote via the software to turn on and off the TV via the remote control unit and not the remote Harmony Control unit (which is the default). There are some refinements that need to be made to this remote (e.g., the rounded back tends to cause the remote to roll to one side and ultimately off the table or sofa and the battery drains very quickly once the indicator no longer shows a full charge). However, this is a very good remote and is very easy to program and use.

Easy to understand setup for initial programming. Easy to understand and program first multi-task request (e.g., turn on cable modem, TV, HDMI multipart to right device and correct TV channel), and this works well. And it works from my iPhone too, and not hard to set up iPhone compatibility. Sleek design. Con: Programming additional multistep tasks not straightforward. Swipe to activate controller every time it's set down annoying (even if necessary to avoid unnecessary inputs), too many steps to navigate between individual devices and then to all the underlying functions (for example, if I want to watch TV, I have to swipe to activate, tap to get to pre-programmed channel screen with nice graphics, and tap to get to numeric keypad screen). The idea is better than the device, but I love the device because I can give it to Grandma who now can turn on the TV in one tap to her channel, and turn it off again without having to use three different controllers and have a clue about what to do. But, not so intuitive that she can easily go to channel surf without the other controller, or me demonstrating the extra taps to the screen of choice.

I replaced an old harmony remote with this and it's great. I have my DVD player and dvr in a closet and the IR blaster works great. The RF is much faster than the previous model and this can also be controlled with the harmony app on my iPhone and iPad. The battery life is a little bit shorter than the older version but that's to be expected with the larger touch screen. It easily lasts multiple days without charging so there would be no problems if I charged it nightly like I do my cell phone. Overall a great product. It was worth the price for the upgrade.

I have been a user of Harmony remotes for several years. I upgraded from the Harmony 880 to the Harmony Ultimate Home after the 880 finally gave up the ghost after 10 years of use. The harmony remotes truly takes everything you would expect from a universal remote and packs it into a nice package. The initial setup is fairly simple for anyone who can think through things logically and is willing to tinker in order to get everything working exactly as it should. You can even use this remote to create some unique sequencing to control lights and other devices based on the activity you want to enjoy.

I am very pleased with the remote. It is the second Harmony remote I have had, with this one replacing my older model. I like it because it can control my PS3 which I use for watching Blu-ray movies. Using the configuration application on my computer, I was able to transfer all of my devices and activities to the new remote without any problems. My only complaint is with the placement of the touchscreen. The play, pause, etc. buttons are located above the screen, making it very easy to accidentally touch the screen and activate a different activity or action. This was very aggravating until I enabled the screen lock feature so that you have to swipe your finger over the screen to unlock the screen. I'm not very fond of that feature since it is an inconvenience when I really do want to touch something on the screen, but it is better than accidentally touching something. It would be best if all of the hard buttons were located below the screen. The remote is rechargeable, and I find I have to recharge it every 4 or 5 days. When the battery starts getting low, I just put it on its charging stand before I go to bed, so no big deal. I would not have purchased this remote if not for the fact that I got $100 off for trading in my older Harmony remote, plus it was on sale for $50 off regular price. Otherwise, the remote would have been way too expensive for what I needed. But if the price doesn't scare you away, I would recommend the remote.