Customer Ratings & Reviews

I had repeated video loss and What honestly really killed me keeping this item was the 15 day return policy. If it was 30 day I would of kept trying to figure out the issue and would of kept if I could resolve it. The good: 4K picture was sharp, great detail in images. Lots of clarity. Multiple motion sensitivity zones per camera. You can have 24 / hr recording and motion detect notifications so you can review anything any time but only get notified. (Incase maybe you think something happened between notifications.) The bad: Mainly I kept losing video feed. This may of been an issue with me some how it’s not widely reported. But what good is a camera that doesn’t work. Poor instructions come in the box. The manual online is very detailed and expansive but hard to navigate. There is a learning curve with setting it up beyond the basic Out of the box settings. I didn’t find the system to be really intuitive. Built in light : I’m not sure it’s rating in Lumens but I’d have to guess it’s like 10. It’s not very bright at all. If you use it might as well set it to flash as it’s only purpose is to make someone look at the camera. It doesn’t light up anything. Definitely not enough to see any better at night if you’re hoping to use it as a motion activated spot light. Color Night Vision : I have flood lights over my garage and the camera was adjacent. They’re pretty bright but unless I really tweaked the color settings on the camera it stayed in black and white. Clearly it needs not just a little ambient lighting. It needs a fair amount. It seemed that a partially cloud day would trigger the motion sensor as clouds went over. Might be needing sensitivity adjustment. Did the same when I had inside and room would get lighter and darker. The other notes from my experience : I did as the instructions suggested. I hooked everything up in my dining room and actually let it run for a day and a half made sure all camera and cables worked. It was good. I set up the first camera. Set it for 24/7 recording with motion notifications. Crawled thru my attic etc. ran the cable seemed ok, walked around got notifications and seemed fine. Then I noticed the next day I didn’t have a notification when i pulled the car out of the driveway. I looked further into it and there was a video loss for a period of time. I had a couple. I check settings to make sure I had it set to 24/7 recording. 2TB HD might as well use it. So We ordered a pizza, I had the unit connected to a monitor right next to my computer and I figured hey I’ll see the pizza guy pull up and then go answer the door. About 5 mins later the screen went black and said Lorex and I realized no camera feed. I checked the power cables next to me restarted the system camera came back on. 10 mins later feed loss again. Do some research - I even un mounted the camera made sure connections were good - still kept having this issue. One of the suggestions was a bad HD or bad power. Check the cables connection etc, try different power plug. Did those. The HD suggested opening it up and disconnecting HD - but a 13 day old unit shouldn’t be needing this plus I wasn’t going to open it up - sounds like a great way to void return / warranty. So instead I left it go another day see it it still happened after I checked the cable in the attic and tried different power source and it still happened. So that was day 14 I was out of time to trouble shoot it was keep it or return it - so I took it back the next day. Had they worked properly I’d be posting a much more favorable review.

What's Bad: - Excessive reboots - configuring for 4K and a lesser resolution (substream) so you can access remotely seems to overburden and cause restarts, troubleshooting recommends defaulting system which is not 4K recording. - Motion Detection - People/cars limited to 4 channels, and sensitivity impossible to get bigger objects only, mostly picks up bugs and trees, and frequently misses people, attempts to change this sensitivity leads to more reboots and missing people altogether, can't turn off Infra Red which attracts bugs making problem worse. - Frames Per Second Recording limited to 7 - at best you can distinguish a car from a truck on a recording, and you can tell it's color, you can not tell even type of car at 60' away. You can not lower overall quality to increase frames per second, it's not an option, if you attempt to increase bit rate or resolution it increases the reboots. A still object at the same distance is better, but you won't read a license plate, or easily identify model will - Very difficult install and setup, had to hook multiple 1080P TVs to it before I found one that it would recognize, it goes to blue screen if compatibility isn't perfect, once past that, it worked with one of the tv's is wouldn't initialize with. By the time you go through the cable install, you're pretty much committed to it, and that's before you learn the problems. Downloadable instruction manual looks OK at first, but when you really try to understand the settings, it falls way short. It also requires CAT 5e to hook up the DVR to your router with a 6' cable provided, that was another cable fished through the wall for me, seems as though it should have WiFi capability for that, Lorex claims it's a bandwidth restriction, but the cameras are wired directly to the DVR, and that's really just for remote viewing, which is over the Internet, and "substream" which equates to fairly low quality to work. My internal network is plenty fast for streaming many other content services. - It's loud, like listening to fans of a small server running constantly, will require you to turn up your tv a couple levels if you're a lower volume type of person. What's Good: - Live viewing on a good tv directly connected to the DVR, and navigated from the DVR itself (not to a network connected PC, or the IOS/Android app) is a good picture, motion or still. - The software is pretty easy to navigate and make changes, just need better description of what the settings mean (especially as your trying to refine motion detection and stop the system from spontaneous reboots). - The cameras are pretty concise and have a clean look when mounted well (really tough job when going through the soffit, the mount is bigger than the framing behind your fascia, and you have to add support from your attic). The cameras also articulate well to on their mount to get them pointed just how you need them. My Recommendation: If your application is around the perimeter exterior to your house consider a better system if it's in the budget, possibly a Network Video Recorder (NVR) where more intelligence is built into the cam and your running CAT5e/6 with Power over Ethernet, instead of pre-built Coaxial cable with separate power. You can get added benefits of potential audio surveillance and pan-tilt-zoom upgrades with no additional cabling. If you want something for a controlled environment at a lower cost, this may be an OK option, still some challenges with the system itself on reboots though. It almost seems as though when the system is most taxed (like I'm going around the house on a mower) it reboots, and it misses what it is there for in the first place. Turning off 4K pretty much fixes this.

I purchased this system to go with my Google Assistant and SimplySafe security system. Installation was fairly easy for someone who used to run coax cables for a living, however I found some design flaws that leave a lot to be desired. The connections to the camera and box are 1/2" thick and do not disconnect from the cable so you must drill a large hole into your house to run a what otherwise would be a tiny cable through. Also, with some intuitive engineering I believe you could figure out how to have the power and video feed in one connection instead of two. The app and user friendliness of navigating the menus leave a lot to be desired and the system really does not really sync well with smart home features. I like the ability to edit and control motion areas being monitored but even the smallest of things, like my chickens, set off the sensors. There seems to be no way to limit the motion detection to people like on other systems.

The Lorex - 8-Channel, 4-Camera Indoor/Outdoor Wired 4K UHD 2TB DVR Surveillance System - White is a great camera system but with older technology. This system is an ok system for this price point, adding a 2TB DVR, remote access, four 4K cameras in one package. Documentation is very thorough and easy to read and follow. The 2TB DVR goes through a self setup of the operating system upon power up for the 1st time. There are some basic questions as setup goes. The UI is fairly easy to use with a lot of options as far as recording, viewable cameras and position. It runs quietly as well. At 1st glance the DVR software may seem a bit confusing, especially if you haven’t used a security system. Documentation is detailed and will explain it well. Cameras are of very good build quality, solid and sturdy. Easy to mount and can be done with little effort and with one person. They are also weatherproof. Cameras can be mounted on either ceiling or wall. Image quality is also very good, as it does capture 4K video. Once all the cameras are connected to the DVR, they take a few seconds to initialize and show up on the screen. Quality on screen is great as well. Connecting the camera(s) to the DVR use old BNC technology. This tech doesn’t transfer audio, it only transfers video. Not having an audio option to record outside interactions, or general surveillance is always needed but compared to other systems out on the market, they have the ability. The cabling system can be a bit confusing and the need to run power to each camera through this cable is a bit daunting. Using an Ethernet cable to connect each camera using POE would be ideal, not a BNC connector. The cable lengths are also very short, 60ft. For a 3000ft home, this would require purchasing longer cables, with some forward thought to DVR positioning in the home. Purchasing additional cables for this system could put it out of the price range of other systems that have adequate cable lengths or that use Ethernet or a wireless connection. This system could be ideal for a small/medium home or office setting, either inside or out. The main thing holding this system back is the cable length and BNC connection type. If the cameras were Ethernet based and cable lengths included were longer, this system would have a higher rating.

This camara is a junk absolutely, horrible view on night time.

System just stopped working after a few months don’t know why.

Sometimes it works fine other times it doesn't record

there is no audio capabilities for these at all and no option to buy the correct ones with separate nvr. they want me to return mine that i bought as this set but i can't purchase a nvr separate. cameras are useless without their nvr.