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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 1511 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill excels in cleaning performance, capacity, and ease of use. The size and price are also appreciated by a number of customers. However, some customers have expressed concerns about the noise level and reliability. Additionally, the lid lock feature and the sensitivity of the start button have been mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 946 reviews
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A good purchse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer a week ago and once we got it home and hooked it up we were shocked how loud it was. I decided to start trying to figure out why it was so noisy, and I'm glad I did! To start with, the loud sound right when you start a load of wash is the door locking. Is it loud? Yup, sure is, but it has nothing to do with how the washer performs. Secondly, when you install the drain hose it is naturally curved to set back against the base of the machine at the bottom, so when the machine starts to spin, the drain hose smacks the back of the machine, making an annoying racket. Luckily the drain hose is also sort of flexible and if you just ever so slightly bend it away from the machine it will cease making that sound. And finally, the water lines that we purchased were garbage. They were the only set Best Buy had in stock so we purchased them in the name of "new" being better than re-using the old lines with a new machine. I read the reviews on the lines we bought and 4 people mentioned that they were causing water hammering in their home. A quick search showed that the lines we bought were not as wide internally as other lines and as such were causing water hammering when it hit the lines and it had to abruptly slow down. Water hammering is not only annoying, it is bad for your pipes. We bought new water lines made specifically to quick fill an HE washer and the problem (and the noise associated with it) stopped. Our clothes are definitely getting cleaner than they were, the cycles are not insanely long and it does the job you need it to do, all at a pretty good price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer and Great Service from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a washer from Best Buy and couldn’t be happier with the experience. The sales team was knowledgeable and helped me find the perfect model for my home. The delivery and installation process was smooth and on time—they made sure everything was set up correctly and working before they left. The washer itself has been excellent. It’s quiet, energy-efficient, and handles large loads with no problem. I really like the variety of wash cycles, and clothes come out fresh and clean every time. The modern features like quick wash and smart sensing have made laundry a lot more convenient. Overall, from purchase to performance, Best Buy made this process easy and stress-free. Highly recommend both the product and the service!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer top loading washers. This 1 did not disappoint. I like the agitator. In the middle because I feel it washes the clothes a lot better. My white clothes come out white and not dingy. Works great!!! I recommend 10 out of 10.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Totally satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. It has a big barrel for large loads. Simple to use whereas other machines look like a spaceship ready for Mars.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Maytag washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nice machine! I was replacing my 19 year old washing machine. I believe in Maytag and have had good luck with them in the past. This machine washes efficiently, spin cycle almost gets my clothes dry! I thought my relatively new dryer wasn’t that great until I got this washer! I love the sense setting for washer fullness. It’s way quieter and has very little vibration. I’m very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Size

    Rated 5 out of 5 stars

    Excellent performance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performer and a perfect fit for my home. The installation was superior and the installers were careful with the removal of the old and set up of the new

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid Maytag Washer with Great Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Maytag washer cleans clothes thoroughly and has plenty of wash settings to handle different fabrics. It’s roomy inside and works well with large loads. It does make some noise but not too much. Best Buy delivered it on time, and Geek Squad installed it professionally. Overall, it’s made laundry easier and more efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    May time washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Washington machines work good at first. I just got this one only a few months old. It works good washes the clothes great. Do not buy Whirlpool washing machines they don't last too long after the warranty I bought a new one from Best Buy and good thing I put a warranty on it. Because it died on me. So I decided to switch brands and go well Maytag.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our washer machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has a good size drum. It does a great job of cleaning clothes, towels and comforters. We love that it is a basic washer machine, with an added feature/bonus to add more water to your liking. Plus Maytag provides a 10 year part warranty! I would recommend this top loader washer machine 100%!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag topload washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a high efficiency HE washer that adjusts the water level to match the load size. I'm using HE Tide detergent. I use very little per load, and my clothes come clean. The stainless steel braided hoses are leak free. No problems...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Cleans very good. It’s so nice and affordable

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Big Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Big Washer!! Love this machine!! If you have a big family, this is the one to buy!! Thanks Maytag!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Love my new washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is amazing. Deep inside with impeller. My clothes are so clean. I can wash my comforters in it with no problems. Super quiet and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Efficient washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient machine, auto fill. Very quiet and gets the job done. Gets the laundry nice and clean. Easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the older style washer and dryers. This works great and is nice and simple. Runs very quietly and is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has proven to be a stable Maytag washer. Its ample capacity can handle large loads, but it's delicate setting is of value.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Family of 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good washer. Holds plenty for my family of 4. I dumped my big laundry basket of towels in and still had room to spare.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased this washer and I love it so far! It cleans my clothes really well and I missed having an agitation device so this is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, does the job very well, is quiet and can handle a family of 4 or more

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Maytag Still Rules!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge difference in cleaning with minimal settings. Great not to have a bunch of choices and just what you need to finish the laundry! Best choice I’ve made in years. Maytag still delivers after decades of service. ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend