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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 813 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the overall performance and ease of use of the 365 Family Yearly Subscription. Many appreciate that the product functions as advertised and find it easy to use. Users also value the timely software updates and compatibility across multiple devices. Finally, customers find the renewal process simple and appreciate that the software stays up-to-date for the entire family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 813 reviews
  • Rated 5 out of 5 stars

    A Must Have !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides all the essential software. Allows for access to several devices. All-in-all, a really must-have terrific deal made even more convenient with auto-reload option !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best way to remember to renew. I always have the update software.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for business and college homework. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in new version of Outlook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My primary use of Microsoft 365 Family is outlook. I have went from a 5 star to a 3 star because I feel the new Outlook is difficult to use and I am so disappointed. For some reason I can get the classic version and sometimes I can't.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We don't need a subscription for everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I have this is because I was too busy to figure out how to cancel it. It's a good product but paying 100+ a year does not make sense for my basic office needs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the Complete Package! Glad we have this MS suite for the family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have for any family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for students, business, and recreational use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Useful Product, Cost effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renew every year and enjoy the product, use every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can Best Buy change?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Tech support is great! I'd like to see Best Buy management go back to having Experts in oreas instead of generalists, but the may never happen. Also, I'd like to see the Bradenton Best Buy look like the Wilmington, DE Best Buy. Customers meet with a Geek Squad tech, sitting at a desk, and the tech helps the customer right there and then!! FANTASTIC way to do business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So glad we chose Family 365 by Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy with our membership. Microsoft Family 365 makes navigating the website and doing necessary office duties so much easier. I highly recommend this product to all who are wondering about it's worth.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Family Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to make this purchase. The family Microsoft 365 software works great for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product functions as advertised. We plan to purchase it again when this subscription expires.

    I would recommend this to a friend
  • Pros mentioned:
    Software updates

    Rated 4 out of 5 stars

    Microsoft 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is needed to use microsoft items when using windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There is No Substitute

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows is a MUST for me. I love Excel for budgeting. Word for basic documents. PowerPoint for quick easy presentations. It is so user friendly and simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JJMSreview

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, easy, convenient, no brainer. Just what the doctor ordered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yearly Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing ever for business & personal life. This is a must buy. Keeps me focused and all my tasks are done in place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Collaboration

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the family 365 is of value so the entire family can collaborate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Office subscription has been so instrumental in our family! One of our daughters is using it to help develop a business and the other daughter used it heavily getting through nursing school. Thank you for offering this subscription!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy with the product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Office products for decades and I am still learning new things everyday. I am impressed with being able to find so much support for the product both online and in the help files. I will continue using it even when I am out of the workforce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tools to Share

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great way to have the latest in Microsoft Office products to be able to share with my family. The price is not ridiculous and the product is awesome. Also, the online storage is fantastic!

    I would recommend this to a friend
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