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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 37978 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 37,977 reviews
  • Rated 5 out of 5 stars

    Added Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd laptop purchase. I welcome the added Microsoft features which makes it easier to access on the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to install. I thought I would need to call Best Buy's Geek Squad to help me, but I was able to do it on my own. It is up and running perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft "Office" Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with computer upgrade since my old versions were no longer supported. With the help received from the Geek Squad the transition to the new software was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Subscription to Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 12-month subscription when I bought my new HP ENVY x360 laptop recently. It was easy for my tech guy to install, and everything works fast and efficiently. I use WORD most of the time, and having Copilot included can help make my writing and grammar better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good program.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this program while I was working. I am so happy to have it at home! The program is easy to use and has all of the features I was looking for. I wish it wasn't a subscription, but that is not a deal breaker for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and meets all my needs. Price point good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable as always, use the excel and power point, no difficulties adding to laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and register my information and works fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Not complicated to use. Make everything more organized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased as a Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product as a gift for my daughter to load onto the new laptop I also bought her. She has downloaded the product, and as far as I know, she has not had any problems with it. I have had a Microsoft 365 subscription for several years, and I don't know what I would do without it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to use. Product was very simple to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was easy to install and has everything I need to complete my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft office, it gains me full access without interruption's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical staff were great, the software was installed very timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an accounting major this software comes in really handy as most of my classes use this and so do many company jobs. I will keep using Microsoft personal it really helps and makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription installation successful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Nothing special. Easy to install. Not crazy about having to pay yearly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my office 365

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it very often and it is very comfortable on Mac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, I can use this package in 6 devices on my own. 1TB storage space and maximum protection. I received great technical support here in best buy, really fast and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Productivity Suite

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 package has been one of the best additions to our home setup, especially with my kids doing so much schoolwork online. The apps are fast, reliable, and incredibly easy for them to use. Word, Excel, and PowerPoint have become part of their daily routine, and the cloud storage in OneDrive makes it simple for them to save assignments and access them from anywhere. What I appreciate most is how seamlessly everything syncs across devices. Whether they’re working on their HP laptop or switching to a tablet, their files and notes are always right there. The included security features also give me peace of mind. For families, students, or anyone who needs dependable tools for work and learning, Microsoft 365 delivers outstanding value and convenience. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Windows 365 subscription from Best Buy, and I couldn't be happier with the experience. From the start, the setup was incredibly smooth. Best Buy provided clear instructions and fast delivery of the digital license, making it a breeze to get started. Windows 365 itself is a game-changer. Being able to access a fully functional Windows environment from virtually any device—whether I’m on my MacBook, iPad, or even a browser on a borrowed laptop—is pure magic. The performance is rock solid: fast boot times, reliable cloud syncing, and the ability to run all my Windows apps without compromise. It’s perfect for work, especially when switching between devices or working remotely. No need to worry about hardware limitations or software compatibility anymore. It truly feels like I’m carrying my PC in the cloud wherever I go. I highly recommend Windows 365 to professionals, students, or anyone who values flexibility and power. And buying from Best Buy was the cherry on top—easy, trustworthy, and efficient!

    I would recommend this to a friend
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