Customer Ratings & Reviews
- Model:
- LXM-00001
- |
- SKU:
- 6379631
Customer reviews
Rating 4.5 out of 5 stars with 1298 reviews
(1,298 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the ergonomic design, wrist rest, quiet keys, and reasonable price of the Ergonomic Full-size Wired Mechanical Keyboard. They find it comfortable to use and appreciate the tactile feel of the keys. While some users mention a learning curve and challenges with the split keyboard layout, the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.pain to set up hot keys. if you tap a key to wake up the computer from sleep mode, that key will act as if it was held down.
No, I would not recommend this to a friendRated 2 out of 5 stars
MSFT Ergo Keyboard
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MSFT has cut out alot of functions from this keyboard. Not nearly as good as the one we replaced.
No, I would not recommend this to a friendRated 4 out of 5 stars
Overall pleased with purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that it is wired - most keyboards are wireless and very hard to find wired. Keys could be a little "softer" to the touch. Wrist support supportive w/out being overly soft or hard. Does not have a built in mouse pad - would give it a 5 star if it did. Takes a little getting used to but makes a big difference in wrist/hand fatigue with typing all day.
I would recommend this to a friendRated 2 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing like the previous 4000, not sure why they got rid of that.
No, I would not recommend this to a friendRated 2 out of 5 stars
Big Hands Only!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is huge. I couldn't hit the right keys after trying for 30 minutes. Returning for a smaller size.
No, I would not recommend this to a friendRated 2 out of 5 stars
Keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awkward to use. Tried to use, too difficult to adjust to personally, had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Did not work for me at all
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for me at all, and my hand/fingers are still numb from using it for only about an hour. Same goes for the so called ergonomic mouse from Microsoft. I returned this product as soon as I could back to best buy. It might work for some folks, but not for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard works, but wrist pad is of poor quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this keyboard on July 18th 2020, and 2 weeks later after using it for 10 hours/day, the wrist pad is getting discolored. Reached out to Microsoft, who advised to contact Best Buy for a replacement, as they can't do anything since the keyboard works. Really disappointed. The wrist pad is looking like I've had this keyboard for 2 years, not 2 weeks.
No, I would not recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the keyboard a lot but the key “b” keep getting stuck after just one year.
No, I would not recommend this to a friendRated 1 out of 5 stars
Next!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great at first! Then began an issue with my desktop: on bringing the pc up, no icons appeared on the screen. Try clicking on something that isn't there, it's a nightmare! Plugged in old keyboard, no problem. Tried this one again, same thing! Still using old keyboard. This one was a waste of time and money.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
Thank you for taking a few minutes to outline your experience for us. We appreciate it, and are sorry to hear you have experienced a performance issue with your new Microsoft Ergonomic Keyboard. We recommend visiting the following link, where we host helpful tutorials and how-to guides on troubleshooting all of the most common issues our users face. Find all you need, collected here: https://support.microsoft.com/en-us/topic/troubleshoot-problems-with-your-microsoft-mouse-or-keyboard-5afe478d-6402-d72b-93b9-e4235fd5c4cd
Best,
Brad - Microsoft Customer Care
Rated 1 out of 5 stars
Broke after 13 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard was a piece of crap it broke after 13 days .Best Buy was a nightmare I will never ever use Best Buy for anything ever again after the way they treated my wife .telling her that if she didnt have enough money to buy a better one she shouldnt of came to Best buy
No, I would not recommend this to a friend- Pros mentioned:ErgonomicsCons mentioned:Size
Rated 5 out of 5 stars
Happy with my mechanical ergonomic keyboard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been happy with my purchase of the Microsoft ergonomic keyboard, mechanical version. It seems a little less bulky and has a more sleek look compared to the one I had been using for many, many years, which was the same model, but eventually started malfunctioning, in its old age.
I would recommend this to a friend Rated 2 out of 5 stars
The front does not raise up and make it hard to us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front does not raise up and makes it uncomfortable to use.
No, I would not recommend this to a friendRated 1 out of 5 stars
Okay type product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the product so much..the rave reviews may be did not work for me..i was constantly typing incorrect letters as the keyboard is just different..it may take a while to get used to
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad keyboard
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product works nice aboit three weeks and then stops. It then keys what it wants, when it eants, but not what you key. The product is no longer returnable so I am stuck with something that does not key correctly.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tammy,
We appreciate your review. We're sorry to hear about your experience. Please reach out to our Customer Support team for help with this.
Have a great one,
Nelson
Microsoft Customer Care
Rated 1 out of 5 stars
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard does not work it does not work when i try to press anything, unfortunately i bought it ans didnt open it for a month and probably cant return it
No, I would not recommend this to a friendRated 1 out of 5 stars
Wrong keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a wireless keyboard this is wired the salesman was mean and very bothered I was there to buy things and he ordered me the wrong keyboard.
No, I would not recommend this to a friend- Pros mentioned:Ergonomics
Rated 5 out of 5 stars
Pleasantly Surprised
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this due to an overuse injury at my desk job. Since using this the pain has decreased significantly. I was surprised the padding below the keyboard is as soft as it is, I expected it to be cheap feeling since it was the cheapest ergo keyboard I found online. The attachable/removable bar it comes with to raise it up is a nice bonus that made using it even better. It's got a soft feel and quiet sound when typing. I like that it comes with shortcut keys (1, 2, 3) at the top left. Overall I'm very satisfied with this keyboard and would definitely recommend to anyone in need of an ergonomic keyboard, especially if you have any sort of hand, finger, wrist, etc. injury but still need to work.
I would recommend this to a friend Rated 1 out of 5 stars
Not very easy to use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought ergonomic would be easier on hands but its funky and cannot type as fast with this keyboard, returned it
No, I would not recommend this to a friendRated 1 out of 5 stars
I don't really like this keyboard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do ALOT of typing. The spread between the keyboard sides is too wide and I have large hands. Spend a little more and get a Logitech if your serious about heavy typing
No, I would not recommend this to a friend







