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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 618 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the versatility of this gaming controller as it offers both wired and Bluetooth connectivity. They appreciate its compatibility with various devices, including Windows PCs, Xbox One, and Xbox Series X/S. The controller is also praised for its user-friendly design, making it easy to set up and use. While some customers have concerns about battery life, many find that the controller's durability, affordability, and overall performance make it a great choice for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 618 reviews
  • Rated 5 out of 5 stars

    Perfect for PC gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just feels right in your hand. Never going to another controller

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great for retropie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with retropie without issue. I also use it on my windows PC.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Controller quality

    Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needless to say I kind of wanted a wired controller with the option to go wireless and this was that. I’m happy with the controller and it’s a great back up

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Good controller for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third. The only issue is the relatively week connection on the controller to connect to the PC. I travel and it is this connection point that has failed the other two times. All in all I like and enjoy this controller as evidenced by this being the third one I have bought!!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my son was very pleased with his purchase

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller arrived in excellent condition - works great and just ordered the rechargeable battery for it...only wish Microsoft made that the standard instead of requiring 2 AA batteries for it to work.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    still not a fan...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still not a fan of Xbox controllers, but works seamlessly with a pc making it a worthwhile purchase

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Excellent - Plugs right in - Ready to use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No installation required on my windows 10 pc. Plugged in and automatically updated driver and was ready to play GTA-V in seconds. Works with some Steam games.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works great for PC Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the controller as an alternative to mouse and keyboard for games like Fifa and Madden. Works flawlessly with a PC. Simple plug and play. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    precise and enjoyable Great for daily play for hours, good recommend stock controller

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great controller,USB cable, has Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a solid controller, not much has changed with their XB1 controllers except for the extra grip texture on both handles and the inclusion of Bluetooth. I use this both on my Laptop while gaming and on my Xbox, though it's annoying that you have to re-pair it every time....would be nice if they'd start including a switch for two different profiles (Xbox/PC) with a memory that didn't require re-pairing...it can especially be annoying on Windows 10.

    I would recommend this to a friend
  • Pros mentioned:
    Controller quality

    Rated 4 out of 5 stars

    Good Feel and Weight

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a good feel and weight. All controls are in a good position. The controller appears to be well made. Only thing missing is a general break down on control usage/functions.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're delighted to hear you're enjoying the feel of your Xbox Controller. Since you mentioned that you were looking for a guide on the different functions the controller, we'd like to recommend this link on getting to know your controller here: https://beta.support.xbox.com/help/hardware-network/controller/get-to-know-elite-series-2.

      Happy gaming,

      Rebecca
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Controller: 11/10, perfect. Cable: 1/10, not good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has somehow improved on their already phenomenal Xbox 360 controller. This controller feels more comfortable to hold and use, as the shape of the contours, texture of the grips, and overall weight -- as well as what I'll refer to as "localized weight" -- each do their part to make holding onto this controller an absolute dream, while an apparent "tightening up" of the buttons -- most notable being the now fully-serviceable D-Pad -- along with the much-improved joysticks, featuring a texture that better adheres to the thumbs, a notable circular "lip" of sorts -- essentially a partition between the aforementioned texture and the smooth, concave, inner relief -- that helps prevent unwanted slippage, along with a slightly shrunken diameter (which I find allows for more speed and accuracy + less error whilst performing the incredibly common, yet *shockingly* rarely mentioned act of moving or removing the right thumb onto or off of the right joystick and onto or off of one or more of the lettered buttons to the right of said joystick), all offer a vast improvement in usability over Microsoft's previous offerings. Oh, which reminds me; Dear Microsoft, Thank you for *once again* reducing the size of the Xbox logo-gem/button on the top-center of your incredible controller. The size of this really hasn't been an issue or, frankly, worth mentioning since you made the second generation "Halo controller" for the original Xbox, but the infuriating-albeit-hilarious enormity of this feature from the first, original Xbox controller, along with its perplexing lack of any functionality, should never be forgotten, lest we repeat the sins of our predecessors. There is one *small* -- for me at least, I'll explain -- negative about this purchase that I feel like I need to address; the included cable. Yes, the controller is a wireless controller that merely includes a cable for wired play, and yes, Microsoft earns big points for making this cable a simple micro-USB cable that is essentially universal these days, rather than the proprietary garbage they used for the Xbox 360 plug-&-play cables. But regardless, I have to mention that the included cable, the one with the Xbox logo on it, does the very frustrating connecting and disconnecting thing that old cables sometimes do, the type where connection seems to be related to the relative angle or tension of the cable, and one wrong little wiggle will send you into a cursing fit. I understand that this is a small issue, and I've since purchased a much longer, better, working micro-USB cable -- one sold as a phone charging cable -- and it works perfectly well. If there were a way to give partial stars, I'd give this more like a 4.9 out of 5...but I just can't bring myself to give a perfect rating to something that, put simply, wasn't perfect. I would still highly recommend this controller, and I'm sure that 99% of the controllers shipped will have perfectly working cables, so please feel free to take the tail-end of this review with the proverbial grain of salt.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Compatibility

    Rated 5 out of 5 stars

    Great Controller for use for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller that works perfectly with Windows PCs. I've had no problems and this version comes with bluetooth!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tom,

      Thanks for the great shout-out! We're glad to hear you're loving playing your games from your favorite Windows 10 device. We're very proud to make flexible gaming possible for our customers!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Hard to beat in compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been struggling for years trying to use a wireless Logitech Rumblepad with PC games that lend themselves to controllers instead of keyboard and mouse (e.g. fighting games, flying games, scrollers, etc.). Because it's Microsoft and I'm using Windows 10, this thing has been compatible with every game I've thrown at it so far, unlike my Rumblepad. Should have bought this years ago. I'm now playing games that I put on the shelf years ago because my previous controller was incompatible or couldn't be seen by Windows!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Zuke,

      Thanks for leaving some awesome feedback about your experience with the Xbox Controller + Cable for Windows! We're delighted to hear that your new controller has helped you dust off some old games and play them on your PC. We always love to hear how our products are helping to improve the PC gaming experience for members of the community, such as yourself!

      Cheers,

      Heather
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Compatibility, Controller quality

    Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Works like it should. I use it on my Xbox or pc I have 2. Best game controller next to a Xbox 360 one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    Great Controller for PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this controller for playing games on my PC - easy to pair and connect. Feels good in my hands.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the great feedback. We're delighted to hear you're enjoying your gaming experience on your favorite Windows 10 device. We hope you continue to love gaming with this comfortable controller!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Controller quality

    Rated 5 out of 5 stars

    As expected!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a PC gamer. Bought this to replace my corded X-Box 360 controller. They had issues with the dongle being too heavy and causing issues in the wiring at the base of the controller. This controller is MUCH better and reacts well with my PC games. Just as I expected it to!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but cable connection is fragile.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second of these I have had. I tossed my controller (who doesn't every now and then?) and damaged the cable port on the front of the controller. After a while, it was too loose and would not work any more. I will try to be more careful with my second one. I bought another because this has great feel. Its much better than the original XBox wired controller, much softer and looser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement over Xbox 360 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you play a LOT of PC games, you know that while the mouse and keyboard are king, some games are just much better played with a controller. There are plenty of controllers out there, but I enjoy Microsoft's offering for the straightforwardness: no extra adapters required (you do, however, need a $25 adapter from Microsoft and two AA batteries to use the Bluetooth wireless capability), no extra software required, and most games on PC are already mapped for Xbox controllers. This was a replacement/upgrade from a 360 controller, and the difference in ergonomics was immediately noticeable.

    I would recommend this to a friend
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