Customer Ratings & Reviews
- Model:
- WS3-00001
- SKU:
- 5663300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Surface Bluetooth Optical Ambidextrous Mouse for its ease of use, Bluetooth connectivity, and comfortable design. Many appreciate its long battery life, cross-platform compatibility, and overall quality. However, some customers have reported issues with connection stability and the scroll wheel functionality.
This summary was generated by AI based on customer reviews.
Much better than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse because I wanted a light and highly portable Bluetooth alternative to the Microsoft Arc Touch mouse, which I found to be very imprecise. Anyway, this mouse exceeded my expecations: it is lightweight but very precise and easy to handle.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey Willy,
Thanks for the feedback on both devices. Great to hear the exceptional accuracy of Surface Mouse has exceeded your expectations. We are delighted to have provided you with the perfect solution.
All the best,
Amanda
Surface Customer Care
Looks good but a little pricey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the mouse to compliment my surface keyboard. While the keyboard has a very quality, solid feel, the mouse does not have the same gravitas. It works well, but it does not seem to separate itself enough to justify the price unless you're just looking for a mouse to match the keyboard.
No, I would not recommend this to a friendGot this to go with the keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is head and shoulders better then the other Bluetooth comfort 3600 I got from Microsoft about 6 months ago. the both have magnetic clips to hold on the battery covers which is cool and the mouse seems to work on every surface I've tried so far.
I would recommend this to a friendA great Mouse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse has the right “feel” for my hand. It also give me more control controlling my arrow to get to things quickly.
I would recommend this to a friendGood mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little getting used to because its not quite as tall as my other mouse, this caused a little discomfort to start but I've gotten used to it so it doesn't hurt when using it for long periods of time anymore
I would recommend this to a friendMousetrap did not work
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Material is hard composites trimmed with aluminum chamfers that make this product feel high premium. Sensor is great on virtually any surface type whether it's a mousepad or a glasstop table.
I would recommend this to a friendVery nice mouse
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I originally purchased a MS smart mouse but it is awkward for the left hand. I use it just not my favorite. Now this mouse. It would be perfect if it were rechargeable. Eh. Buy stock in Duracell
I would recommend this to a friendLooks good but falls short on functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse has a nice look and feel to go with my surface, but it’s slow to pair and not as responsive as i would like. My Logitec bluetooth mouse pairs more quickly and is more responsive (not to mention cheaper). Not as small as I would like it to be either.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We regret to hear that you are experiencing some issues connecting your Surface Mouse to your device. It's possible that the solution is as simple as running some firmware updates on your device. For how to troubleshoot this, and more, check out our troubleshooting support page here: https://support.microsoft.com/en-us/help/4023522.
If you should encounter any questions or concerns, our support team is always more than happy to help you get your devices running optimally. Feel free to reach out here: https://support.microsoft.com/en-us/contactus/.
We hope this helps!
Kindly,
Jessica
Surface Customer Care
Good in hand but sometimes is slow in response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse feels good in hand and is comfortable in use. It takes few seconds to pair with the device. The only drawback that I have experienced few times is its response such that it does not work fast and is not in parallel with hand motion.
I would recommend this to a friendmuch loved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the mouse very much as it fits perfectly in her hand. Having larger hands, its not my favorite. I do more technical things with my mouse so I'm looking for a more comfortable one for me, but I clearly see where someone with smaller hands loves it.
I would recommend this to a friendYou need the mouse!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few issues with mouse being too sensitive but finally got the issue worked out. Nice mouse as far as looks and how it functions.
I would recommend this to a friendWorks fine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mouse interfaced with suface without any issues....
I would recommend this to a friendThanks
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so good so far. Works great. appreciate it. Thank you
I would recommend this to a friendSturdy and Responsive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mouse nicely matches the Touch ID Surface keyboard. The mouse is responsive with no significant lag. The scroll wheel is quiet but responsive. The button clicks are slightly on the loud side compared to some other mice.
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It connects, smoothly and easy to use with Microsoft surface book
I would recommend this to a friendMS Mouse!! Does the job well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new mouse. Works great with all Windows computers. I use it more for travel and the Surface Arc for desktop. With the price.
I would recommend this to a friend- Cons mentioned:Connection
Good mouse, Bluetooth issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My experience was the Surface did not always instantly pickup connection. Kind of a pain to deal with all the time. It may have just been my particular mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Matt,
Thanks for taking the time to reach out. We're sorry to hear you had some difficulties connecting your Surface Mouse to your Surface Device. If this continues, we highly recommend checking out these troubleshooting tips here: https://support.microsoft.com/en-us/help/4023522.
Best,
Heather
Surface Customer Care
a good mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good mouse. It pairs with the computer easily and so far has tracked very well. I only wished the price weren't so high and that Microsoft had a smaller house more fitting with the size of the surface.
I would recommend this to a friendWireless Mouse
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works. But sometimes takes multiple clicks to get it to work.
I would recommend this to a friendPerfect for all basic use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my surface book 2 and I have had no trouble with it so far. It is pretty standard, no frills, mouse with two buttons. Nothing really amazing about it other than it works as well as it should.
I would recommend this to a friend