Customer Ratings & Reviews
- Model:
- WS3-00001
- SKU:
- 5663300
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Surface Bluetooth Optical Ambidextrous Mouse for its ease of use, Bluetooth connectivity, and comfortable design. Many appreciate the long battery life and the mouse's pleasant size and weight. However, some users experienced occasional connection problems. A few also reported issues with the scroll wheel's smoothness and durability.
This summary was generated by AI based on customer reviews.
nice mouse but wont stay connected to Surface go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great mouse when it works. It just will not stay connected to surface go. It will work for maybe half day and then will disconnect and bluetooth will even disconnect from surface go.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry to hear you're experiencing difficulties with your Surface Mouse. We'd like to help figure out why its disconnecting from your Surface Go. We first recommend checking out this link on troubleshooting your mouse: https://support.microsoft.com/en-us/help/4034571.
If you continue to encounter difficulties, please feel free to reach out to our support team. They are eager and ready to help: https://aka.ms/AA4rbq6.
Hope to hear from you soon.
Best,
Rebecca
Surface Customer Care
Good quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good quality mouse but a bit bulkier than expected.
No, I would not recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints. Fair price and works great for my son.
I would recommend this to a friendlike the magnetic battery compartment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.remote mouse--works like a mouse------------------
I would recommend this to a friendBuggy Bluetooth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get the Bluetooth drivers for this mouse to stay stable in Windows 10. Gave up and bought a wireless mouse.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Product. Enjoy the screen display. Match perfectly for its person. Excellent product
I would recommend this to a friendNot made for big hands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To small for anyone with big hands not great for long time use
No, I would not recommend this to a friendREALLY BAD CUSTOMER SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS MERCHANDISE CUSTOMER SERVICE POOR
No, I would not recommend this to a friendHad awful trouble pairing this and making it work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it connected but would not function as a mouse.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello James,
We're sorry that there's been an issue in setting up and using your new Surface Mouse. Microsoft Support may be able to help. If you're still experiencing a problem, please go here for tips on how to resolve it: https://support.microsoft.com/en-us/help/4034571/accessories-troubleshoot-problems-microsoft-mouse-or-keyboard
Hope that helps,
Chuck
Surface Customer Care
perfect bluetooth mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse to use with my new Dell Inspiron laptop. It goes great together with any laptop not just a Surface tablet. So far it works perfectly. I tried an HP bluetooth mouse at first and it would freeze up and lose responsiveness a lot, but the Surface Mouse is very smooth and responsive all the time. The scroll wheel feels nice with just the right amount of resistance. The mouse looks nice and is compact so you can easily pack it inside a laptop case but big enough for somebody with large hands like me to still get a grip on.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Tom,
We're glad you have found the Surface Mouse to be a great fit for your Dell Inspiron. We want to thank you for leaving a review and letting us know how you're using the Surface Mouse!
Kindly,
Victoria
Surface Customer Care
- Pros mentioned:Battery life
Great companion to surface pro!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome little mouse. i don like using the trackpad that much but with this mouse its all better! very good quality and super long battery life
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We;re happy to hear you're satisfied with your recent purchase of Surface Mouse. We're so glad this has been the perfect addition to your Surface experience, allowing you to navigate your device comfortably. We hope you continue to enjoy!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Design
Hands down my favorite mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I adore this mouse. It's comfortable, responsive, light and portable, and reasonably priced. I have many mice but this is my favorite. My two wishes to Microsoft - please make a version capable of pairing with multiple devices and switching between them (like the Surface Precision Mouse), and make different colors available (like the Surface Mobile Mouse). Don't change the size, shape, ergonomics!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We appreciate you taking the time to share your honest feedback. We'll be sure to pass your input up to our team. Thanks for sharing how you're loving the comfortable yet portable design. We're happy to provide customers with exciting accessories such as this!
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Ease of use
Wireless mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great wireless mouse. Works great with my new HP Envy. Set up was quick and painless.
I would recommend this to a friend - Pros mentioned:Bluetooth
Microsoft Silver Surface Mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered online when first available as to trying to find a silver mouse is tough these days, it's my favorite color instead of boring black. Fast shipping from Best Buy, so did not see actual product until I received it yesterday. Have to admit I was really disappointed in the drab shade of grey/silver color of the mouse, Come on Microsoft, dress it up a little for the price (pretty pricey). Not Best Buy's fault, they didn't manufacture it. Yes, it is bluetooth, otherwise nothing to brag about when it comes to the "silver" color. Depends what you are looking for but beware this thing will not win any beauty contests! Yet some people may like as it is functional, no real issues there.
No, I would not recommend this to a friend Works well! Not very comfortable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connects easily solid click with the buttons and a nice solid scroll wheel. Looks great too! The only thing negative I can say is that it is not very comfortable in your hand.
I would recommend this to a friendNot worth the price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price, it’s great but I’d get the arc mouse instead for a little bit more.
I would recommend this to a friendMouse Microsoft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mouse have bought one for everyone in the office.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this along with the surface book 2. Looks great and Bluetooth connectivity is seamless. Once connected the first time it will recognize the computer almost instantly after turning on
I would recommend this to a friend- Cons mentioned:Scroll wheel
Poor Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Microsoft Bluetooth mouse (silver color) on March 11, 2017. It worked just fine until on June 1st, its scroll wheel made a sound as if something tore and it stopped working. This means that the mouse is certainly a poor quality mouse. I've had Logitech mice that have lasted for two years. I'm not going to buy a Microsoft mouse again. I wasted $50.
No, I would not recommend this to a friend Stay away from Surface accessories!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I committed to the Surface accessories because I was so pleased with the build quality of the Surface computers. First thing I noticed out of the box was how cheap and "plasticy" this mouse and the ergonomic keyboard were. They worked fine for a couple of years, but then the left mouse button just stopped clicking. I have checked for debris and everything, it's like the spring or something is worn out. The six months later the keyboard just up and died for no apparent reason. I spent good money on these and barely got 2 yrs. out of them. I have other wireless keyboards and mice that are 15 years old and still work. I should've trusted my gut and gone with Logitech. This was an expensive mistake I won't make again.
No, I would not recommend this to a friend