Customer Ratings & Reviews
- Model:
- PGU-00001
- SKU:
- 6333202
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Surface Book 2's ease of use, battery life, and lightweight design. Many appreciate its performance and the versatility offered by the tablet mode and screen size. While some find the price to be high, other criticisms focus on occasional heat issues and the hinge design. Overall, the positive feedback on usability and performance outweighs the negative comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Fabulous and flexible computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Microsoft Surface Book 2 with the 256 GB SSD is great. It boots in seconds rather than a minute or more, is lightweight and compact, and best of all provides the flexibility of having noth a laptop and a tablet in one unit. Great product.
I would recommend this to a friend - Pros mentioned:Ease of use, Weight
Microsoft pro tablet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is very light and easy to set up. The pen works great.
I would recommend this to a friend - Pros mentioned:Performance
Great Computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I had this computer for 2 days and so far so good. I used it for class and I am currently working on a PowerPoint presentation for school. I had at least 6 windows open flipping from screen to screen and it didn't slow down.
I would recommend this to a friend - Pros mentioned:Ease of use
Just what I wanted!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm starting my own business, and I needed a laptop but wanted a tablet. Voila! Two in one, and it's perfect for me. Even though I've traditionally been a Mac user, I'm proud of myself for expanding my options. I've been very happy so far.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Wow, staring a business sounds exciting! We're delighted you decided to go with Surface Book 2 to help you through this new chapter! We understand that getting used to a new operating system can take some time, and to help make things a little easier we have some great tips on using Windows and Surface here: https://aka.ms/AA4r433.
Welcome to the Surface family!
Cheers,
Heather
Surface Customer Care
- Pros mentioned:Ease of use
Love It
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have loved this since I bought it. have bought more for work and the new gen 3 for my wife. these surface books are worth the money. cant beat there power and versatility and size on any other laptop.
I would recommend this to a friend - Pros mentioned:Battery life, Weight
Lightweight and detachable screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps a charge, I like the detachable screen and very lightweight.
I would recommend this to a friend - Pros mentioned:Battery life, Ease of use
Great battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase- battery life lasts a very long time- easy to use-
I would recommend this to a friend - Pros mentioned:Speed
Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales representative listened to my needs and recommended the Microsoft Book2. I have been very satisfied. I am able to complete and track all my projects as well as utilize email. I also enjoy the speed.
I would recommend this to a friend - Pros mentioned:Performance
Amazing Laptop Choice for Students or Professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for both students and professionals. Great choice for Windows. They make a noteworthy true hybrid between a laptop and a tablet. The only downside is that the Microsoft pen isn't included in the purchase.
I would recommend this to a friend - Cons mentioned:Heat
Great laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to buy this one. It is a newer version of the two others we had. The first two overheated and progressively turned the screen yellow. Have this third version a few months and it definitely runs cooler. Fingers crossed.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry to hear you had some difficulties with Surface Book overheating in the past, but we're delighted you decided to give Surface another shot with Surface Book 2! We sincerely hope those overheating issues are a thing of the past, but if you ever need anything our team can always be reached here: https://aka.ms/AA4rbq6.
Cheers,
Heather
Surface Customer Care
Very nice laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it for an academic summer program. Dry pleased with how it performed. Enjoyed the tablet transforming ability; made it easy for on the go moments and whenever I was bored of typing and wanted more interactions
I would recommend this to a friendGreat machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of these laptops is great! Very similar to apple to be honest. I have had my surface for a year now and I have not looked elsewhere for a better computer. The tablet mode is great for reading pdfs for school work.
I would recommend this to a friend- Pros mentioned:Ease of useCons mentioned:Price
Overall Very Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use, Great ease of use . A bit pricey
I would recommend this to a friend - Pros mentioned:Speed
Back From Apple and Loving It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Microsoft Surface Book 2 to replace my Apple Laptop. What a great trade up! I won't be returning to an Apple PC. Windows in the way to go and the Surface is fast and efficient.
I would recommend this to a friend - Pros mentioned:Battery life
Great laptop with excellent features!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my Surface 2 Touchscreen Laptop. It is easy to use, the detachable screen is convenient when presenting. The battery life is great and with the slim, lightweight design it travels well!
I would recommend this to a friend - Pros mentioned:Ease of use
Great lab top for your school or Business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use my new Microsoft surface Book for school, it’s everything I imagine. When I purchased it I never really had any expectations that I never wanna put it down. I use it more than my iPad.
I would recommend this to a friend - Pros mentioned:Ease of use
Great all in one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been a Surface owner for, well since S Pro 2. Very durable and useful device that does everything very well. I run two large monitors with at home with it and generally have it with me always.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thanks for the shout out! We're delighted to hear that you've been a Surface fan through a few versions now! We truly appreciate your continued support of Surface, and we hope you continue to enjoy your new Surface Book 2!
Cheers,
Heather
Surface Customer Care
Nice machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the build and design of these computers. Very functional for me. Works well as both lab top and tablet. Haven’t had any issues with this product so far, but have only had it for a month.
I would recommend this to a friend- Pros mentioned:Performance
Good Build
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the image quality and performance of the device. Excellent for note taking, would recommend for those in college/University or anyone looking to get more out of a laptop.
I would recommend this to a friend - Pros mentioned:Performance
Nice Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am truly enjoying getting to know the Microsoft Surface Book 2. It is an incredible machine. The only thing is that it glitches on a couple of things, however, I am new to its capabilities. I am looking forward to learning more and tapping in to all the potential this wonderful piece of technology can offer.
I would recommend this to a friend