Customer Ratings & Reviews
- Model:
- QKK-00001
- SKU:
- 6347173
to a friend
Customers are saying
Customers commend the Surface Book 2 for its ease of use, high-quality build, and beautiful screen. Many appreciate its lightweight and compact design, perfect for portability. The ability to use it as a tablet is also a frequently praised feature. Overall, users highlight the versatility and positive user experience.
This summary was generated by AI based on customer reviews.
Powerful enough for work use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More than powerful and functional enough for work.
I would recommend this to a friendDefinitely an upgrade from my old surface.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like everything solid state. It's quick to reboot.
I would recommend this to a friendgreat laptop!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for college students. it does not overheat and has great resolution.
I would recommend this to a friendGreat Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best laptops available in market at present
I would recommend this to a friendGood functionality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Versatile for work or personal use. The stylus is useful and the detachable tablet is nice.
I would recommend this to a friendGreat value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3rd one. the best of all definitely recommend !!!
I would recommend this to a friendAwesome design but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was the only device at my best buy store that offered Windows Pro
No, I would not recommend this to a friendNot worth the price they ask
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a laptop i have yet to discover the great things I have read about. After a few days of playing on it downloading the software I need for work I had several issues and it took some time to work out the kinks. Overall, I would not spend the money and look at other options..
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
We appreciate you taking the time to reach out. We're sorry to hear you've been having some difficulties with your Surface Book 2. If you ever need any additional assistance with your Surface our support team can always be reached via this link here: https://aka.ms/AA4rbq6.
Kindly,
Heather
Surface Customer Care
Great computer, runs smoothly, highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer and a great alternative then a expensive MacBook.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but if u don’t mind that I would highly recommend
I would recommend this to a friendGood machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the machine, specially because i bought it on sale. I did buy the pen, but have not used it much have loved using this as a laptop, mostly. A powerful machine tho
I would recommend this to a friendIt's supposed to be an amazing laptop - it's not
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is supposed to be the best in class and a windows alternative to MacBook. I was told it had the best performance among windows laptops. It has not been my experience. It's a good laptop for sure, but not worth the money at all. I've had mulitple problems with it since I bought it, and it seems slower than my $800 hp. I would not buy it again, not worth the price.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for sharing your experience with Surface Book 2. We're sorry to hear you've encountered difficulties and we'd like to try to help. To help make your Surface Book 2 run faster, we suggest using this link:https://aka.ms/AA4rbqi.
If troubleshooting doesn't seem to do the trick ,and you need additional support, please reach out to our support team. They are available and ready to help: https://aka.ms/AA4rbq6.
Best,
Rebecca
Surface Customer Care
DO NOT BUY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible laptop -- the battery lasts about 2 hours and then you have to plug in a cord that is about 12 inches long and is beyond a pain to work with. Support is non-existent. the screen is TINY! buyer beware. if there was <1 for ease of use, that's where i would put it.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello,
Thanks for taking the time to reach out. We're truly sorry to hear you've been having some difficulties with your Surface Book 2. We've notified our specialized care team to the issues you've been experiencing with your battery and they are ready to step in and assist. To receive assistance, please fill out a form here: aka.ms/SurfaceCustomerCare, and include this unique reference ID number that we have created on your behalf: 1909266580735.
We hope to hear from you soon.
Kindly,
Heather
Surface Customer Care