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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,570 reviews
  • Rated 5 out of 5 stars

    Doesn't get much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems and love that I can connect with all the port options or use as a huge screen tablet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best computer ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a Desktop computer and a Laptop. Then I went to a Surface Book with a Dock. Now I have all the monitor space I ever needed and am completely portable in a matter of seconds. The Surface Book literally solves its own problems via the net! I have one and my wife has one; only rarely do we need Tech support!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Getting there...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...I'm still trying to get used to it. I've had it for about 3 weeks and still learning it. It's a nice laptop, I've gotten several compliments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    User Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can do so many things. Purchased for school and great for a student or anyone for that matter. Stylus use is a nifty feature

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, fast easy to use, very light and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop/Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft Book does all things I need in a computer. I have mainly used as a laptop but works well as tablet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from my surface tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little getting used to it from my tablet, but once the transition is made mentally, I was good to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i love this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lap book. I wish I had bought this awhile ago. I was using the surface pro and finally upgraded!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    way to go MS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a pleasant surprise for me. my usual laptop purchases are macbooks and Sager gaming units, but i wanted something flexible without having to buy a macbook AND ipad pro, or a wacom device. The performance of the base model is quite adequate for lightweight photoshop editing and the pen works quite well with little curve to get used to it. Im sure when i need to start using it on multiple raw files at once, each over 30 megs, i'll feel the pain of the i5 compared to my other machines, but for simple retouches or portrait editing, or even working with the JPEGS as opposed to RAW, this gets the job done and done well. The ability to put the screen on backwards and have an angled surface to work on is one of the better features of this unit, i cant stress just how much flexibility you have with the device in comparison to a laptop or a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my normal laptop is to bulky to lug around and I needed something I could take with me on the road and to work so I am able to do my homework for class. This has been one of the best purchases in a long time. I am glad I bought it. Very user friendly for someone who is not very computer literate. :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop for the professional on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased ten of these in the last year, outfitting each of my executive management team with one. The battery life is outstanding and lasts a full transcontinental flight. The quality is superb. And the versatility makes this tool great in the office, in the conference room and the event show floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with my purchase, I look forward to having the geek squad help me with all my next computer needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenience, no noises, fast and portable. I would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don't like is the battery doesn't last but a couple of hours. There is no way you could use this all day without charging it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 4 out of 5 stars

    Great combination of tablet and laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and easy to use. Note taking is the best feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for school. Best laptop I ever had. Screen turns into a tablet. You get the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great travelling laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the surface book like the surface pro in years past. Peppy performance with the SSD and the battery life is excellent. My only complaint has to do with my own eyes, the higher resolution strains my eyes.. but for young folks or hooking to an external monitor, the resolution is fine.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    4.75

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely one of the best laptops I've ever owened and used. It's useful at work and during meetings and while teaching also. I had to return the first one because the screen used to flicker and that was annoying. It's an amazing laptop but perhaps not fully worth the price tag... i would say it's worth $1200 not $1500.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the keyboard - really love the Suface Book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older Windows Surface RT with limited capabilities - I'm thrilled with this Surface book. I like the idea of the pen but don't really use it since I don't use or need the Ink Workspace. It's lightweight, has a long battery - I haven't found anything yet that frustrates me. I really love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for work and art professionals, if you plan on light gaming I would suggest to look at the 2nd gen models.

    I would recommend this to a friend