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Customer Ratings & Reviews

Your price for this item is $1,125.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1570 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the Surface Book 2-in-1's ease of use, touch screen, and impressive battery life, frequently praising its lightweight design and strong performance. Many appreciate the included pen and sleek design, although some find the price to be a significant drawback. A few users mentioned issues with the hinge and storage capacity, while others experienced heat concerns during extended use. The RAM was also noted by some as insufficient for their needs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,570 reviews
  • Rated 5 out of 5 stars

    Good piece of hardware!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface it makes the IPad seem like a toy.. it is a professional grade machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best school laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is the best laptop i have purchased. i use it for school and it is really effective.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Couldn't be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Surface Pro for my husband, who is a designer and multi-media artist. He is ecstatic about it!! Two of the best features is the ability to switch back and forth from using the keyboard or touchscreen in regular mode, and detaching the keyboard to a tablet. We love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't found a laptop that works as well as this one does for my graphic design business. Got it up and running really quickly and it still works just as fast as the day I got it (even with all of the files I've had to download)! Great price, too. Only wish I had bought it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really owned a laptop but my friend suggested this one and I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever owned! Love that it is a convertible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great except for pen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great except for the pen. The pen came apart within two weeks of purchasing the computer. The pen was not being used at the time and was stored in the pen slot of a cloth briefcase. The computer however is great - it is lightweight and can be used as a notebook computer or as a tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice first lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my second oldest child for high school work. It was a great choice. We both like it!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lissy,

      We're so happy to hear that both you and your child are enjoying the Surface Book as their first laptop! We think it's going to prove to be a great device to grow into, and appreciate you taking the time to leave a review for us.

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a kick stand on the monitor but otherwise unbelievable computer. Boom!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Surface to sinc up with my Sharp Aquos board in my classroom. This has worked perfectly when paired with the wireless HDMI adapter. I like how I am able to easily swift from tablet to a laptop. As a teacher this has helped to make my work much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Surface book is great as desktop replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the surface books in replacement to staff workstations. We have not been disappointed. The convertible surface book proves to be powerful and portable. Would recommend to anyone shopping for a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Surface 2 previously - but like the larger screen of the Book and the keyboard is much more durable than the surface 2 detachable keyboard. Also needed the extra memory. Wish the charger cords would have been the same for the Surface 2 and Surface Book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop, couldn't have asked for anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot so the detachable and reversible screen is amazing!!! Love it..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great screen and pen function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm satisfied with purchase. Used as tablet on the airplane and it worked great! Performing art work for fun on the touch screen is a highlight for me. One bugger is that when clicking the touchpad it nearly always goes into the right click drop down function mode, which is totally annoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! Haven't been able to put it down and still impressed with all it can do. It's fantastic for school which is why I got it but it's also very fun to play around on as well. I always had a MacBook but this trumps it by far. Best purchase I've made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about the product before buying it. I was wanted something that is not too heavy, can give me both options of a tablet and a laptop. It did fit that purpose and the performance is amazing. I really love it and it actually serves all my business needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product in an ideal package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact, powerful, advanced - very nice laptop. Will use for work and play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer for student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College student is pleased and greatly satisfied with selected laptop/tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employee very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for an employee and he seems very happy with the computer so far

    I would recommend this to a friend