Customer Ratings & Reviews

Like MacBooks, modern Surface devices have only a few ports, and depending on the age and model of your device you may find yourself lacking a USB-C connection even if your device is pretty new. It seems docks and dongles are the future until everything switches to USB-C. The Surface Dock 2 is a premium product that appeals to power users with the need for the best Microsoft-branded accessories in the Surface lineup. The Dock 2 goes "all in" on USB-C, replacing the front USB-A ports and the rear Mini DisplayPorts of the previous Dock with USB-C. The Dock 2 also includes a higher-wattage power brick to supply even the most the power-hungry Surface Book devices. The Dock 2 is a "one cable" solution using the Surface Connector port, allowing you to easily attach or detach your Surface device and leave everything else plugged into the Dock itself. The cable on the Dock 2 is longer than the previous Dock, allowing you more freedom in placement on your desk. The Dock 2 still has the separate power brick and cabling that connects to a power outlet. I encourage you to take stock of the main ports you're looking for from the Dock 2, especially compared to the Dock "1" -- the Dock 2 has 4 USB-C ports and no DisplayPort or HDMI connections. If you're looking to connect a monitor, as I suspect nearly everyone shopping this device will, you'll need a monitor with a USB-C connection or a dongle/cable that converts USB-C to DisplayPort or HDMI (or whatever your monitor uses). While these dongles/cables are readily available and relatively affordable, it's yet another purchase you have to make if your monitor isn't the latest and greatest. Only the Dock 2's rear USB-C ports are display-compatible, but with the right adapter I was able to drive a 4k monitor with no issues. Depending on your Surface model you can drive multiple 4k displays at 60 or 30 hertz refresh rates. Overall, this is a premium device and a true one-cable solution for connecting most modern Surface devices. I hesitated on rating this 4 or 5 stars, but ultimately went with 5 stars because the Dock 2 does what it's supposed to do and does it very well. It's all-in on USB-C and you need to be aware of your exact port needs before purchase, as well as the capabilities of your specific Surface device (only the latest and greatest can power multiple 4k monitors at a full 60hz refresh rate). If your needs are met by what the Dock 2 offers I think you'll be pleased. I've had no major issues with it since purchase and really appreciate how it streamlines my desk area. The Dock 2 commands a premium price and I think it's really best fitted to power users with high-spec Surface devices. Casual users may be much happier with a more affordable USB-C dongle or dock if their Surface device has a USB-C port already; otherwise, users of older and/or less-powerful Surface devices might want to check out the original Surface Dock, especially if they already have a monitor that uses DisplayPort. Folks with HDMI-based monitors will need an adapter regardless of which Surface Dock model they use.

This is an amazing hub that really gets the job done. Our office uses about 15 of these bad boys and they rock the house!

Works great! Each plugin is working as it should. Extremely happy with it.

Works as advertised, lengthy cords to place we’re ever needed. Works well with the surface.

I came into the store with a photo of the Surface Docking unit that was no longer working and asked for assistance. I was led right to the item on the shelf I needed and we discussed changing it out. I was super pleased with the customer experience and very happy my home office setup was back up and running 20 minutes after returning home.

For the most part is works great. Sometimes glitchy.

Works perfectly for my Surface book. Has all the connections I needed and supports my two 27" monitors. Highly recommend

For the price can see why people would go with another product. This dock though works really well and have no ran into any issues.

It works on a Surface Laptop 3. A much needed device if your doing multiple job simultaneously.

Easy connection, works seamlessly with current monitors.

I replaced my Surface Pro 3 with the Surface Pro 7 in December 2019. One of the mini DP ports on my old Surface dock was not working. Also wanted to use USB C to connect two Dell 4K monitors to SP7. all is working great

using it my surface book2, no problems at all with it

Works great! A big improvement over the first docking station model.

Great product, works as expected on multiple surfaces

Old docks are wearing out and not yet fully tested - had to invest in new cords - hoping this will improve surface performance. Surface is good finding dock not always up to the task. Jury is still out

great performance, the BEST docking station so far

I have had good luck with any Microsoft dock I have had. They all work well and make using the surface with additional equipment nice and easy.

Works very well. A dock should just be something you forget is there and that's the case with this one. No problems, performs what it's meant to do.

Microsoft docking stations work best with Surface. I have a non-Microsoft dock at work and it causes a lot of lag.

After upgrading to a Surface Laptop 3. I needed something a little beefier than my original Surface Dock. Work great and no issues yet!