Customer Ratings & Reviews
- Model:
- D9P-00001
- SKU:
- 5855804
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Surface Laptop's lightweight design and ease of use, frequently praising its portability and user-friendly interface. The touchscreen and performance also receive positive feedback, with many appreciating the sleek design and long battery life. However, some customers express concerns about the limited storage capacity and the price point. A few users also mention the speed of the solid-state drive as an area for improvement.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup and use has been really easy. Light, easy to carry.
I would recommend this to a friend - Pros mentioned:Touchscreen, Weight
Excellent laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, very light and the display screen is awesome.
I would recommend this to a friend - Pros mentioned:Speed
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice compact lightweight computter and fast
I would recommend this to a friend - Pros mentioned:Speed, Weight
I Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, Crisp, Light Weight, Just amazing all Around
I would recommend this to a friend - Pros mentioned:Performance
Great laptop for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only use it for browsing, watching/streaming and checking work emails and educations online. So far I love it so much! It is just what I wanted performance wise. I dis not upgrade to Windows Pro and kept the installed software because I dont really need to use it for anything else needing chrome.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
It sounds like between work and play, the Surface Laptop is a great tool for you! The brilliant screen display allows for an incredible streaming experience. Thanks for letting us know how you're liking your new device!
Kind regards,
Jessica
Surface Customer Care
good products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after purchashing my items I was very satified with the products. Thw best buy team was great in the store.
I would recommend this to a friendNew technology for beginners but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told by Best Buy employee that this product would meet my needs for my application. I am still learning on how to use but enjoying it so far
I would recommend this to a friendMicrosoft - Surface Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microsoft - Surface Laptop – 13.5” - Intel Core i5 – 4GB Memory – 128GB Solid State Drive - Platinum
I would recommend this to a friend- Pros mentioned:Performance, Weight
Great and light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a tough laptop and is uktralight. Good performance
I would recommend this to a friend - Pros mentioned:Ease of use
Hard Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have 3 other surfaces. When one of mine went down for the count I went looking for a new one. Started with the Surface Pro in my hand. Stopped by the Surface Laptop and just from the start I was sold. Easy as apple pie to set up and I was on line and running in about 5 min.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
Thank you for being a loyal Surface customer! We love hearing from people who have experienced multiple devices from our Surface family. We're so thrilled that you are loving your new Surface Laptop. All of our Surface devices offer customers a unique experience, we're glad you decided to give this one a try! We appreciate the kind words.
Kind regards,
Jessica
Surface Customer Care
- Pros mentioned:Speed, Weight
So far, great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and speed are great! Easy set up. Feather light!
I would recommend this to a friend Flippin Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My only complaint is it doesn’t wake up sometimes but other than that, I love it!
I would recommend this to a friend- Pros mentioned:Touchscreen
User-friendly, fast, sharp, and unique material
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface laptop has proven to be a great replacement for my most recent laptop. My favorite user-friendly features are the touch-screen, the keyboard layout, the sharpness of the screen and touch pad, and the soft Alcantara material keyboard.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Evan,
Thanks for positively remarking on some of your favorite features! The Surface Laptop definitely has some incredible graphics built in, which are great whether you're hard at work, or leisurely enjoying your favorite entertainment. The Alcantara material is a comfortable plus with this design, and we're thrilled to know you're impressed with the comfort side of this sleek laptop! We're so thrilled you're all around loving your Surface experience!
Cheers,
Jessica
Surface Customer Care
Overall a nice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Few issues... overall a decent reliable computer for work, school or both.
I would recommend this to a friendGreat Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Surface. Would recommend this product to everyone!!
I would recommend this to a friendGreat laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an amazing laptop ! as someone who is apple everything, this laptop made me make the switch. this laptop is way better than the macbook pro that i previously had! great graphics and battery life
I would recommend this to a friend- Pros mentioned:Touchscreen
Great laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blows the MacBook and mackbook air away! I got 3 of these. One for my wife and 2 for my kids. Everyone is very happy with them. The touchscreen is amazing and the ssd drive makes them boot us in less than 2 seconds.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ryan,
Welcome to the Surface family! The multi-touch display and solid state drive make a huge difference when it comes to usability and performance. Great to hear you and your family are getting to feel the benefits.
Thanks for the review.
Best,
Amanda
Surface Customer Care
- Pros mentioned:Ease of use
Best computer yet...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was shopping for a MAC & came across this Microsoft surface laptop which is amazing for my teenager. It has more than you can ask and the stuff was great to show me the features, easy to use. Would highly recommend!
I would recommend this to a friend Brought as a gift for son and daughter in law.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They LOVED it.They use it for work and on line shopping.
I would recommend this to a friend- Pros mentioned:Touchscreen
Great experience on touch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanna a laptop that can be touched so I can write and draw freely. As a graduate student，I have lots of readings and assignments，so it's better to buy a laptop that can give you the perfect touch experience，cuz you can use a pen to draw the highlight when you are reading.
I would recommend this to a friend