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Customer Ratings & Reviews

Your price for this item is $999.99
The comparable value price is $1,399.99

Customer reviews

Rating 4.8 out of 5 stars with 30 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Speed

    Rating 4.9 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers admire the Surface Laptop 7's long battery life, fast performance, and high-quality build. They appreciate the inclusion of Copilot and the vibrant display. However, some users find the price to be a bit high and are disappointed by the lack of Surface Pen support.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
  • Pros mentioned:
    Battery life, Build quality, Processor speed

    Rated 5 out of 5 stars

    “A Perfect Balance of Performance and Design”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently got this Microsoft laptop, and it has exceeded my expectations in every way. Design and Build: The laptop’s sleek, premium design and lightweight build make it incredibly portable and aesthetically pleasing. The attention to detail is apparent in every element, from the screen bezel to the comfortable keyboard layout. It’s an ideal device for both professional settings and personal use. Performance: Powered by the latest processor, this laptop handles multitasking effortlessly. Whether I’m working with multiple applications, browsing with several tabs open, or even running light design software, I experience no lag. The response time is impressive, making it a reliable option for day-to-day productivity. Display Quality: The high-resolution display is a standout feature, delivering vibrant colors and sharp clarity. Watching videos or editing photos on this screen feels immersive and enjoyable. It’s bright enough for outdoor use, which is a big plus for someone constantly on the move. Battery Life: One of my main concerns was battery life, but I’m happy to report that it easily lasts through a full day of work without needing a charge. I can confidently use it for extended periods without carrying my charger everywhere. Other Features: The laptop includes a range of thoughtful features like a fast SSD, smooth trackpad, and responsive touchscreen (if applicable). These additions enhance the overall experience, making it feel like a premium device worth the investment. Overall Impression: I’m delighted with my purchase and would recommend it to anyone looking for a blend of portability, power, and style. Microsoft has done a fantastic job with this laptop, balancing design with functionality seamlessly. I look forward to using it as my main device for years to come.”

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Processor speed

    Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this laptop. I use it for every day uses. I totally recommend. The quality on it is excellent. The speed on it is super fast. It never slows down. There’s more than enough storage for me and the color is so smooth and I absolutely love it. I do not regret my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop it’s actuallly so good and super girly love it also for school and personal use def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Something worth your money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That has been a great laptop for me as I use it daily for school and work (software coding). Its processor's 12 cores are really fast and 16gb ram make things much easier and quick to respond, I've never encountered any lag or freezes. I 100% recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    This is what ARM on Windows should be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Surface device and this continues to live up to the quality of the brand. This is an excellent laptop that will handle your everyday tasks with ease. The ARM processor is really quite capable and gives the computer incredible battery life. The only thing I'd caution is that you are certain you know what you are getting. This is NOT an X86 based device so if you rely on software that requires X86 architecture you may want to verify that it will run adequately under emulation. The ARM architecture in this computer has proven really great at running Windows. The benchmarks on the Snapdragon X Elite are impressive, and the chips attributes shine on this device. If you want a capable, fast computer that will handle your everyday tasks with ease this should be on your list. The build quality is fantastic, too. Solid aluminum body, great screen with 120HZ refresh rate, and a responsive trackpad and keyboard make this a real joy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Touchscreen

    Rated 5 out of 5 stars

    Surface

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this laptop. It is lightweight and easy to use. I love the touch screen feature. I feel like I learn something new about my laptop every day!

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Processor speed, Touchscreen

    Rated 5 out of 5 stars

    The best product *

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not make a better purchase like this. Your system is very fast and easy to use... touch screen is very helpful

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Build quality

    Rated 5 out of 5 stars

    Microsoft Surface Laptop 13.8" Screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is well built and durable; great screen size and keys evenly spread out. Easy laptop to set up! Battery life awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    One of the best laptops out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface Laptop never ceases to amaze me with its incredible speed and durability. The sleek design — especially in this stunning Dune color — is the cherry on top. Performance and looks going hand in hand is a big plus in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Greatest Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for the past 2 months and it has been great. The battery lasts a long time and everything works quick and easy. I have been using it for college and the software I use runs on it so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best.!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. It was everything i wanted and needed. Thanks to best buy for all the great products.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent for home and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decription was accurate, and the order shipped promptly. Computer is great and much faster than my old model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Laptop for my daughter for college, She's in her Freshman year, She loves it. This is a Laptop she can use for the next 4 years. This purchase an investment in my child's education and the return has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lives up to the hype

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasnt sure if this was going to live up to all the hype but it does

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect work laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and portable! This is my second time purchasing this laptop and I can't be happier. The packaging is a little plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Really nice hardware. Very light, but still very powerful. Competition for Apple.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, fast, great at muktitasking, coukdnt have asked for anything better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth to buy , sleek and light

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to work, watch videos, or get creative. it runs smoothly even when you have multiple apps open. color looks sleek and modern, and the laptop is light (under 3 pounds), so it’s easy to carry anywhere. feels a little static while on charging .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A execution of the leap into ARM benefits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value, and finally a product that is part of the Microsoft catalogue that can compete with the portability and battery life of the Macbook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Windows Co-Pilot Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop. Ive had it for about 2 months now and no complaints. Its thin, sleek, and has great long battery life. I highly recommend it.

    I would recommend this to a friend
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