Customer Ratings & Reviews
- Model:
- KJR-00001
- SKU:
- 6214650
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Surface Pro's portability, light weight, and long battery life. Many appreciate its performance and compact size, finding it powerful yet easy to travel with. However, some customers express concerns about the screen's durability and occasional malfunctions. The price point is also mentioned as a potential drawback for some buyers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance, Weight
Excellent Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for work in the field. Lightweight and powerful, I am more than pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Portability
Game Changer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had so many computers in my lifetime, but none as useful as the Microsoft Surface Pro! I had wanted to update my IPAD and after looking at the IPAD Pro and the Surface Pro there was no comparison! I got so much more with the Surface Pro.....a real computer with real ease of use and i can work when and where I want. I highly recommend this!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Bob,
Thanks for recommending us! We're proud that our Surface Pro devices function not only as tablets, but have full laptop capability. We're thrilled that you noticed! We are so glad you're loving your Surface experience.
Welcome to the family!
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed, Weight
Nice tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a fast, reliable and light laptop for grad school! The surface pro had all that and more!
I would recommend this to a friend - Pros mentioned:Performance, Processor speed
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this new surface. It’s fast, performs very well. It’s the best surface I’ve used!
I would recommend this to a friend - Pros mentioned:Performance, Portability
Compact pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Surface Pro is perfect for my job. Compact and easily transportable yet powerful
I would recommend this to a friend - Pros mentioned:Battery life, Processor speed
Better than 4th Generation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 6th generation is much faster than 5th. Battery life is also much better.
I would recommend this to a friend - Pros mentioned:Performance, Portability
Best Laptop / Tablet I have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I own several different laptops and tablets. This one is by far my favorite.
I would recommend this to a friend - Pros mentioned:Portability, Weight
Value for your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, easy to use and great for work when traveling.
I would recommend this to a friend - Pros mentioned:Portability
Amazing Computer Power House
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Computer for on the go i love that i can use it as kinda like a iPad but then as a computer as well wish the software was a little more iPad friendly but to use a computer its nothing but amazing i also bought the attachable keyboard that is a must if you are going to get this Surface Pro.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Mike,
Thanks for giving the Surface Pro a whirl! We're thrilled to hear you are loving all the different settings we have to offer including both tablet, and laptop mode. The Surface Type Covers are definitely a fantastic option to seamlessly transform your tablet to a full laptop experience! We're glad you found an accessory you love for your Surface.
We appreciate your honest feedback, and we are always looking for ways to improve your experience.To help you find your way around your new device, check out all the Surface Pro features here: https://support.microsoft.com/en-us/help/4037232/surface-surface-pro-features.
Cheers,
Jessica
Surface Customer Care
- Pros mentioned:Portability, Weight
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for at home and on the go work. Easy to use and light weight.
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Pen
great work laptop`
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's lightweight, nice screen and powerful. Hoped the pen and keyboard was not so expensive, though.
I would recommend this to a friend - Pros mentioned:Portability, Weight
Great all around product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product and ease of use. Light weight and easy to carry
I would recommend this to a friend - Pros mentioned:Processor speed, Weight
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent laptop, loved it. Amazing speed and love the lightness.
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Really great labtop computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it small easy to carry graffic is great and fast
I would recommend this to a friend - Pros mentioned:Portability, Weight
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tablet. Lightweight and easy to use.
No, I would not recommend this to a friend - Pros mentioned:Performance, Processor speed
Super fast laptop thanks to Cpu
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast laptop, great for photoshop, 3d. Lot of space.
I would recommend this to a friend - Pros mentioned:Portability, Processor speed
Very very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing laptop. Great speed. I love how portable it is
I would recommend this to a friend Great Computer/tablet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this coming from a MacBook and an Ipad which I used to have to lug around 2 separate devices (MacBook to research and tablet to take notes) and having this to both take notes and use as a laptop os awesome! also got it for a good deal!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Sam,
Thanks for giving the Surface Pro a try! We're thrilled you're loving your Surface experience. We know switching operating systems can be a bit daunting, and we'd like to help you make a smooth transition. Check out our tips on how to switch from a Mac to a Microsoft Surface here: https://support.microsoft.com/en-us/help/4023448/surface-switch-from-mac-to-microsoft-surface.
Kindly,
Jessica
Surface Customer Care
- Pros mentioned:Processor speed
Great Buy!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the Microsoft Surface team! It is super sensitive and moves at my pace in regards to my professional use on the Surface. I don't know if I would own a Surface, if I didn’t have this one to use to go along with my pace at work.
I would recommend this to a friend Best Surface Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect computer! It comes with 8gb of RAM which is great for everyday use. It only has 128gb of storage but an SD card fixes that problem easily. The screen looks amazing too.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Ernest,
Wow! We appreciate you sharing your experience. Thanks for giving the SD card slot a shout out! We think it is a great way to increase your storage space and share files easily. To increase your storage capability, cloud storage is also a great option if you have access to the internet. OneDrive offers 1TB of storage with any Office 365 subscription: https://www.bestbuy.com/site/microsoft-office-365-personal-1-mac-or-pc-1-ipad-or-select-windows-tablet-1-year-subscription-macwindows-digital/5058004.p?skuId=5058004.
Take care,
Amanda
Surface Customer Care