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Customer Ratings & Reviews

Your price for this item is $949.99
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The comparable value price is $999.00

Customer reviews

Rating 4.7 out of 5 stars with 305 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the Surface Pro's portability, light weight, and long battery life. Many appreciate its performance and compact size, finding it powerful yet easy to travel with. However, some customers express concerns about the screen's durability and occasional malfunctions. The price point is also mentioned as a potential drawback for some buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 305 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great tablet for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed mobile access for work and home. Light weight. Should have been informed that i needed separate data card.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good laptop, ok tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mainly as a highly portable laptop. Great for that, never really use it as a tablet. Microsoft needs a lot of work on app selection before this is a functional tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    SURFACE PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT LITTLE MACHINE, IF YOU CAN LIVE WITH SCREEN SIZE AND DON'T HAVE TO MANY SOFTWARE IS A GREAT TRAVEL OPTION.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for college students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son when he broke his lap top. It has helped him tremendously. It is fast and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great traveling computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functionality you need to conduct my business and personal connections in the road and onboard a plane.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with Bluetooth mouse and keyboard, it makes a very adequate laptop for quick needs and ease of transport.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Sounds like you have the ultimate setup for your Surface Pro! We're proud to offer our customers many options for customization. We're glad you found your favorites! Thanks for telling us how you're loving your Surface experience so far. We're thrilled to hear it!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent productivity and beyond device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 grader. He is loving it. Hey me work is a breeze now with one note and office suite.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two years the surface pro is still going strong. Getting about 4 to 5 hours on strong battery. Great product. Love it. Perfect for work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome computing on slim device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve really enjoyed this surface, I run CAD plus all regular office programs and it does it like a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good working on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MS Surface is good work traveling or keeping up on work while not in the office. This specific surface model didn't come with the stylist as other models do, just an FYI.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Excellent tablet for my high schooler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter uses this for high school. Quick, responsive and she loves being able to use the pen for drawing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    It works very fast. Amazing camera quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very easy to use. The internet speed is very fast as well. The camera quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great buy for a long lasting tablet! Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for basic usage. beautiful, crisp design. I love the detachable keyboard (sold separately)

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased, very easy to use. Sleep m design so it goes everywhere with me. Fast and crisp screen

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for a while now works flawless. Battery life is still holding up good.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great 2-1 computer!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-1 is everything I expected and more. It is easy and fun to use. And also a great hand to work.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product was way better than I actually thought it would be... definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great picture quality. Love the touch screen. Has all the features you need and more. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for school mostly and it works great for that. I can read my digital textbooks on it comfortably and it has enough processing power for me to play Neverwinter. I was a bit dismayed that the keyboard and pen had to be purchased separately, but the cost was worth it for me. This is a good choice if you are looking for a basic computer for playing basic computer games, streaming music and videos, and schoolwork.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the community! We're glad you're loving the Surface Pro so far. This powerful machine is perfect for students. Between its lightweight and versatile design, impressive battery life and powerful performance, accomplishing assignments is a breeze!

      Welcome to the Surface family, we're glad to have you!

      Cheers,

      Jessica
      Surface Customer Care Microsoft