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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 88 reviews

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92%
would recommend
to a friend

Customers are saying

Customers praise the Surface Pro 3's portability, light weight, and convenient size, finding it easy to carry and use. Positive feedback also highlights the device's storage capacity and the included pen functionality. However, some users express concerns regarding the keyboard's usability and the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 88 reviews
  • Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop/tablet is amazing. I love it in every way. The i7 processor for this item runs amazing

    I would recommend this to a friend
  • Cons mentioned:
    Keyboard quality

    Rated 2 out of 5 stars

    Not a great build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 3 weeks with my surface pro i7 . Already I have started to see the machine go blank and touch not responsive with windows 10 The keyboard is the worst in the world! I have lost one button it just fell off the day I got the device. I'm not a happy camper!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there, The Surface Pro 3 has a Limited hardware warranty which includes service on hardware and covered accessories for 1 year from the date of purchase. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Beautiful display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this surface. It's easy to use and has a beautiful large display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Surface. Windows 10 is taking a little getting used to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is performing as desired and I enjoy using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surface pro 3 for drawing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the surface pro 3 and I use the surface pro 4 pen for drawing and painting. It has just enough storage and a perfect size to travel with. I also own the surface 3 but the screen is to small for drawing. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit. Had surface pro 2. Got upgrade. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface is everything they said it would be and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I needed was there and ready to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer and so easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surface pro is a great computer product, versatile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mobile device same quality as PC.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Size

    Rated 1 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that the Microsoft surface Pro 3 is exactly what I expected. I love its size. I needed something that is portable, but very capable.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great product at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Surface Pro for my boyfriend and he loves it! A Light and very user friendly gadget with a reasonable price from Best Buy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't shut down. Won't respond to any inputs. Screen is dark. Fan is running. No access to battery - so can't do a reboot by depriving power. Technology is wonderful until it doesn't work. Tablet was working great until it just stopped working. Also don't like the Xbox link - what a pain!!

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Obiwan, The Surface Pro 3 has a Limited hardware warranty which includes service on hardware and covered accessories for 1 year from the date of purchase. Please contact us so we can assist you with a possible replacement at: https://www.microsoft.com/surface/en-us/support . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best combo laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight, east to use combo laptop/tablet. Great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet serves great for our remote/traveling employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for everyday use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet/pc! It's very sturdy and I like the built in stand. It runs very smooth and have had no problems with anything. Although since it is still a thick sturdy product a thin disk drive would be cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Pro 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Surface Pro 3. The new docking station (separately purchased) is heavier duty than the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Surface Pro 3 and it does everything I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my surface 3 pro It has exceeded my expections

    I would recommend this to a friend
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