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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 47 reviews

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96%
would recommend
to a friend

Customers are saying

Customers frequently mention the Surface Pro 6's lightweight design and excellent portability, making it ideal for travel and on-the-go use. Its powerful performance, large SSD, and high-quality screen also receive significant praise. However, some customers find the price to be a significant drawback. The device's long battery life is another frequently cited positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-47 of 47 reviews
  • Rated 5 out of 5 stars

    AAA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! Surface Pro 6 is the best of Microsoft. Only problem, bad connection to HDMI, VGA!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has more power than I know what to do with. It brings everything I work with to life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience so far with this nice gadget from Microsoft...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful laptop easy to use and set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris, the floor manager was wonderful to work with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great device and love the new colors of the covers!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    TOO SLOW FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a surface pro 3 and liked it better for1/2 the price, This product HAS CRASHED on numerous times, I would not recommend this device.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thanks for taking the time to reach out. We're sorry to hear you have been experiencing some difficulties with your Surface Pro 6. We pride ourselves on providing excellent devices, as well as service to customers like you. We would love to help you get up-and-running with your device once again. We highly recommend reaching out for support through our team here: https://support.microsoft.com/en-us/contactus/.

      We hope to serve you soon!

      Kindly,

      Jessica
      Surface Customer Care Microsoft

  • Rated 1 out of 5 stars

    At a $2300 price point And NO keyboard or Pen?!?!?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At $2300 they still don't include the keyboard or even worse the pen, and not only that, if you buy the surface at 2300 they won't even discount the keyboard or pen. I feel the pen at least is a necessity for this type of device, it being more like a computer than a tablet or touchscreen laptop. How much do you honestly think it costs them to make the pen and keyboard in Hong Kong or China, Singapore or where ever the are manufactured, its pennies on the dollar! You keep upgrading ram, processor, storage, and display, what people really want is to have to shell out another $250 just for a keyboard and pen that 90% of the population fell should already come with at least one of those items! I bought a surface pro 3 when they first came out and got it home to find no pen or keyboard! I still have it but using it feels like a faster galaxy note 10" that runs windows instead of android. Oh wait nope can't compare those 2 cause the note comes with a pen! Get with the times microsoft, no one wants to have to buy those extra necessities when they are already spending as much as a used car.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for taking the time to leave your honest feedback about Surface Pro 6. We're truly sorry you've been disappointed with your Surface experience, and we want you to know we hear you. We'll be passing along your feedback to the rest of our team in the hopes of providing a better experience in the future.

      Kindly,

      Heather
      Surface Customer Care Microsoft