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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1328 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers value the Surface Pro for its overall performance, portability, and fast processor speed. Many appreciate the battery life and screen quality, as well as its lightweight design. However, some customers have expressed concerns regarding software compatibility and the product's price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,327 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great service and great Surface Pro!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my Surface Pro. It was great priced and has all the functions I need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop for college

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop! Great purchase and even better customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect with me... i can use it for my review/studies for my course... big help for me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Buisness/school/games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you want in a pc/tablet combo great using in the go. Great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works amazing with small caviot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had laptop for a few weeks new I think the arm CPU works really well it makes the laptops battery last even with the oled display only thing is not all x86 programs are available on arm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device 10/10. Replaced my iPad pro with this because of the inherit limitations. Only minor critic is the new flex keyboard didnt work at first while detached but worked after resetting my device completely.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    portable and productive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product. Very sturdy and reliable. The graphics are great as well. Really helps being productive when on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a very good laptop running 2 32in monitors simultaneously

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Vernon Hills Il and Surface Pro.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Surface Pro. My Geek Squad associate, Palmer is amazing. I’ll always ask specifically for him when I use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Microsoft Surface reached the end of its usable life, but I liked it so well I purchased a Microsoft Surface Pro as a replacement. It was easy to set up and I love the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in one beast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of the surface pro, handles everything I need and even works with some light gaming! My wife loved it so much she replaced her MacBook with the 12 inch version

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's easy to use and meets my needs. This is my second Microsoft - Surface Pro. I got it because soon my old one will not get the new updates.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! It's pretty much what I want out of a computer 2 in 1. Very light to carry around as well.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love this Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Device! This Surface Speed and quality!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love surface devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent device, zero noise, still my best choice for work computer, ultra portable. Just be aware about some programs and printers not working with ARM arquitechture just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer very thin and light use at work are play cant wait for more products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the device. the sales assocaite was also 5* he knew his stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Surface Pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second surface pro. Love this device for my needs. I use it for writing, drawing, coding, watching streamers, and poker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and I am surprised by theSnapdragon processor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Nice PC with Some Driver Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Surface Pro 11 has generally been working well. It has proven to be compatible with all of the software that I generally work with, so no problems there. Drivers, however, are another issue. It is not compatible with any current manufacturer printer drivers or utilities. You must use a generic Microsoft printer driver and its compatibility with various printers is hit-and-miss. Some work fine and others don’t print correctly. For example, I have two Brother multi-function printers. One works fine and the other cannot print in landsacape mode correctly. It shrinks the landscape print and prints it on the upper half of a portrait page. This should improve in time as the device manufacturers recompile their drivers for ARM, but it can be frustrating right now if you have specific devices that you want to use with your SnapDragon-based processor Surface PCs.

    I would recommend this to a friend
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