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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 236 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 236 reviews
  • Rated 5 out of 5 stars

    Glad I did it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset before a few years ago from a different store and I loved it and then it got broken so I came to Best Buy to purchase another one. I was lucky enough to find an open box in excellent condition that works perfectly and I’m so glad I made this purchase. I haven’t had no issues with it at all so far I would definitely buy again no

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for xbox works well with my pc got for a friend to play warzone on xbox. He also uses them for music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the first gen of these and I loved them so I figured these new ones would be great but I was wrong… The microphone cuts in and out, sometimes the headset won’t connect at all and my friends online say the mic sounds like “garbage”, sound quality is okay not much better than the original ones though. If you have the first gen save your money and buy something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Immersive Sound, Seamless Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox Wireless Gaming Headset delivers impressive audio quality and comfort for the price. Setup is effortless—just pair it directly with your Xbox Series XS, Xbox One, or Windows 10/11 PC, no dongles or cables required. The sound is rich and immersive, with solid bass and clear highs, especially when using Dolby Atmos or Windows Sonic. The mic is clear and retractable, and the rotating earcup dials for volume and chat balance are intuitive and satisfying to use. Battery life holds up well for long sessions, and the fit is snug without being too tight. If you want a wireless headset that nails the essentials—great sound, easy pairing, and solid build—this one’s a strong contender.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Decent Gaming Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually have two of these, one for my Xbox Series X and one for my Xbox Series S. They connect easily to your Xbox as you would expect. The sound quality is good for the price point. The large rotary dials on the ear cups make adjusting the volume and the game/chat mix very easy. No hunting for small buttons or wheels. The mic has a light near the tip that lets you easily see if it is hot or muted. Charging is USB-C and lasts for many hours or gaming sessions between charges. The mute and power/pairing buttons are easy to locate on the left ear cup while wearing the headphones. I have fairly large ears and the ear cups fit over them pretty comfortably with little need for adjustment. The only con I have is the headset does occasionally disconnect and then reconnect from my Xbox while in use. Annoying but not a game breaker. All in all a good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming headphones I’ve had

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve had for gaming. Great sound, easy Bluetooth connect with no usb required and they looks and feel sleek and comfortable. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements from the old Xbox headset!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new and improved Xbox wireless headset is great, the battery life is much better than the old one, and the Bluetooth range is better too, i can go around different parts of my house away from my Xbox and it still stays comnected with little distoration. Headset is very premium feeling out of the box, it doesnt feel like cheap plastic it feels nice and heavy. Sound quailty i would say sounds the same as the previous Xbox Wireless Headset from 2021, the bass is excellent, great for listening to music. I also like the Xbox headset interface built into the accessories app on the Xbox. One negative: it doesnt come with a USBC cable in the box to charge the headset, for a $120 headset it should have came with a USB-C cable, for me its not a big deal since i have plenty of cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset for the Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want ease of use, then this is your headset. It’s incredibly easy to setup, pair and use. I love the fact that it also connects to your phone so you can hear your phone and your Xbox I. The headset. One minor drawback for me is that while I think they sound good, I don’t think they sound as good as my years older wired hyper x headset. I have tried a few audio setting I’ve found for them but I still think my hyper x’s sound better. With that being said they still sound good. If you want a headset that’s just easy to use and reliable then this is the one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable, Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these couple months ago and they fit comfortable, mic sounds good to others, good battery life. overall good headset for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality Headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for over a year. The sound quality and pairing with my console, phone or pc was pretty simple and very convenient. Holding the power button on the headset even starts the console and depending on your tv this will turn on your tv so when you are ready to game they are as well. The battery life is pretty solid i can go a few long gaming sessions without worrying about recharging them. Highly Recommend for the bang you get for the buck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe it or not, really great headset for the price. I’ve been disappointed with many more expensive headsets, especially with low volume on the others. The pairing to Xbox Series X and another device (iPhone) works well, no noticeable latency. The mic is also fairly good quality, I’ve always had a fan running in the background and people have asked if I got rid of it. The only downside I can see is the size, both arms fully extended it is still tight and can lead to fatigue. Would definitely recommend for the modest price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets sound great and are also very comfortable. Another great thing about them is that you can connect them to your phone and answer calls while you're playing games, or even watch videos on your phone and listen to the game at the same time.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Gaming headset

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this headset for about a week, and the sound on it actually blew my expectations away! The battery life is also pretty impressive, and its pretty comfortable for long gaming time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a turtle beach fan and I broke my last two pair from just wearing during game play and both pair broke. So I went in to Best Buy and see what they had and picked these thinking maybe they would be as good as the turtle beach, but man blown away with clarity and sound and also able to listen to music from my phone while playing and chatting with friends at the same time. Battery is great, and again the sound quality is great and will be with these for a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the older version of these headphones last year and those were amazing and still are but these are slightly better but in the best way possible. The sound is more defined and the surroundings in the games sound better the microphone is a little longer so I don’t have to worry about people not hearing me. I can actually wear this headset for multiple hours without it bothering me. My only complaint is unlike its last model this one didnt come with a charging cord but other than that I do love this headset and would recommend to a friend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound wasn't bad and connectivity was great but the mic is horrible guess.. got roasted for it the first match i joined. if you won't be using a mic, then its nice to have an xbox product for your xbox. otherwise, id check out the Astro A30s, thats what i went with instead and super happy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Better earmuffs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish they had a soft earmuffs on them, but all around they got great audio quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas gift for my son, he loves them and uses them all the time, He says the sound is great and they fit like they aren’t even on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are comfortable and I like how they implemented the game/party chat and volume sliders by twisting each side of the earphone. But I have to be honest, as I've been through 2 pairs of these. The battery life is mediocre at best at 20 hrs, competing headsets offer 40h and the price has also gone up on these headsets. However, if you want a headset that sounds good, very user friendly to use, and is fully integrated into the Xbox ecosystem this is the one. My 2 issues with the headset (price + battery) didn't deter me from picking up a 2nd pair after my first broke, but a price cut would be nice in order to get this headline in line with others that offer competitive features at a similar price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Value for the purpose!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! It works arguably better than other expensive brands. It has very easy toggles and sounds great for its price point! Rarely, my headset will unpair during use, but I don't think this is a headset issue. Rather, it's a console issue; I find no problem on other devices!

    I would recommend this to a friend
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